68 customer service jobs found in Daventry

Desktop Support Engineer | IT Support Engineer | Microsoft 365 | M365 | Windows 10/11 | Entra ID (Azure AD) | Intune | Active Directory | Office 365 | Hybrid | Outside IR35 | Contract | Daventry | Northamptonshire Location: Hybrid – Daventry, Northamptonshire (2 days per week onsite) Contract: Initial 3 Months Rate: £200-£300 per day (Outside IR35) We're looking for an experienced Desktop Support Engineer to join our client on an initial 3-month contract. This is an excellent opportunity for a hands-on IT professional with strong Microsoft 365 experience to support users across desktop, laptop and cloud technologies. Working as part of a busy IT team, you'll provide 1st and 2nd line support, with occasional involvement in 3rd line issues, resolving technical incidents, supporting device deployments, and assisting with the ongoing administration of Microsoft 365. Key Responsibilities Provide 1st and 2nd line desktop support to end users with occasional...

Desktop Support Engineer IT Support Engineer Microsoft 365 M365 Windows 10/11 Entra ID (Azure AD) Intune Active Directory Office 365 Hybrid Outside IR35 Contract Daventry Northamptonshire Location:  Hybrid – Daventry, Northamptonshire (2 days per week onsite) Contract:  Initial 3 Months Rate:  £200-£300 per day (Outside IR35) We're looking for an experienced Desktop Support Engineer to join our client on an initial 3-month contract. This is an excellent opportunity for a hands-on IT professional with strong Microsoft 365 experience to support users across desktop, laptop and cloud technologies. Working as part of a busy IT team, you'll provide 1st and 2nd line support, with occasional involvement in 3rd line issues, resolving technical incidents, supporting device deployments, and assisting with the ongoing administration of Microsoft 365. Key Responsibilities Provide 1st and 2nd line desktop support to end users  with...

Desktop Support Engineer | IT Support Engineer | Microsoft 365 | M365 | Windows 10/11 | Entra ID (Azure AD) | Intune | Active Directory | Office 365 | Hybrid | Outside IR35 | Contract | Daventry | Northamptonshire Location: Hybrid - Daventry, Northamptonshire (2 days per week onsite) Contract: Initial 3 Months Rate: £200-£300 per day (Outside IR35) We're looking for an experienced Desktop Support Engineer to join our client on an initial 3-month contract. This is an excellent opportunity for a hands-on IT professional with strong Microsoft 365 experience to support users across desktop, laptop and cloud technologies. Working as part of a busy IT team, you'll provide 1st and 2nd line support, with occasional involvement in 3rd line issues, resolving technical incidents, supporting device deployments, and assisting with the ongoing administration of Microsoft 365. Key Responsibilities Provide 1st and 2nd line desktop support to end users with occasional...

Desktop Support Engineer | IT Support Engineer | Microsoft 365 | M365 | Windows 10/11 | Entra ID (Azure AD) | Intune | Active Directory | Office 365 | Hybrid | Outside IR35 | Contract | Daventry | Northamptonshire Location: Hybrid - Daventry, Northamptonshire (2 days per week onsite) Contract: Initial 3 Months Rate: £200- £300 per day (Outside IR35) We 're looking for an experienced Desktop Support Engineer to join our client on an initial 3-month contract. This is an excellent opportunity for a hands-on IT professional with strong Microsoft 365 experience to support users across desktop, laptop and cloud technologies. Working as part of a busy IT team, you 'll provide 1st and 2nd line support, with occasional involvement in 3rd line issues, resolving technical incidents, supporting device deployments, and assisting with the ongoing administration of Microsoft 365. Key Responsibilities Provide 1st and 2nd line desktop...

Interim M&A Integration Programme Manager 6 Months | PE-Backed Industrials We're supporting a large cap PE-backed industrial business embarking on a significant European buy-and-build programme. With acquisitions progressing across Europe, we're looking for an experienced integration leader to take ownership from due diligence through to Day 1, operational integration and synergy realisation. This isn't a technology programme. It's a business integration role. You'll work directly with the European leadership team, coordinating cross-functional workstreams across Operations, Sales, Customer Service, Procurement, Finance, HR, Logistics, and IT, ensuring acquisitions are successfully integrated whilst maintaining commercial continuity. We're particularly interested in people who have: Led post-merger integrations within PE-backed businesses. Experience across industrials, manufacturing, engineering or B2B distribution. Integrated businesses...

Service Desk Analyst (1st & 2nd Line Support) Location: Fully Remote (UK) Contract: Initial 6 Months Rate: £200-£250 per day (Outside IR35) Start Date: ASAP The Opportunity We're looking for an experienced Service Desk Analyst to join a busy IT support team on an initial 6-month contract . This is a fully remote opportunity where you'll provide 1st and 2nd Line Support , helping users resolve technical issues while delivering excellent customer service. Working within a Microsoft-centric environment, you'll support end users across Microsoft 365, Azure, hardware, and business applications while managing incidents through Jira and other ticketing systems. Key Responsibilities Provide 1st and 2nd Line technical support via phone, email, and remote support tools. Troubleshoot and resolve hardware, software, operating system, and connectivity issues. Support Microsoft 365 technologies, including Outlook, Teams, OneDrive, SharePoint, and...

Service Desk Analyst (1st & 2nd Line Support) Location: Fully Remote (UK) Contract: Initial 6 Months Rate: £200-£250 per day (Outside IR35) Start Date: ASAP The Opportunity We’re looking for an experienced Service Desk Analyst to join a busy IT support team on an initial 6-month contract . This is a fully remote opportunity where you’ll provide 1st and 2nd Line Support , helping users resolve technical issues while delivering excellent customer service. Working within a Microsoft-centric environment, you’ll support end users across Microsoft 365, Azure, hardware, and business applications while managing incidents through Jira and other ticketing systems. Key Responsibilities Provide 1st and 2nd Line technical support via phone, email, and remote support tools. Troubleshoot and resolve hardware, software, operating system, and connectivity issues. Support Microsoft 365 technologies, including Outlook, Teams, OneDrive, SharePoint, and...

Business Analyst – D365 / Microsoft Dynamics CE Hybrid - Work from home but with upto 2-3 x days per week site visits - UK and France Car needed and willingness and eagerness to travel weekly with work - Fully expensed 6 - 12 months | Outside IR35 £500-£600 per day A high-growth, acquisitive business is looking for an experienced Business Analyst to work on Integration Projects. These primarily orient around integrating CRM into D365 / Microsoft Dynamics across the CE, CRM, Field Service and Customer Service modules. Day to day work will be home based, but you will be expected to travel to the site of acquired businesses to scope out the requirements. These can be in the UK and France, so an enjoyment of regular weekly travel is essential. Access to your own car will be critical. The Role You’ll work closely with multiple acquired businesses, reviewing and documenting their end-to-end processes and overlaying these onto D365. This will include gap...

2nd Line IT Support Engineer - Contract Outside IR35 ~ 6 month contract - likely extension or temp/perm opportunity  Day Rate: DOE Hybrid: 3-4 days a week onsite in White City/Shepherd's Bush 1 Stage Interview Process - Immediate start Our client, a well-established and growing retail organisation, is looking for an experienced 2nd Line Engineer to join their IT team on a long term contract, providing expert support and helping maintain the stability, security, and performance of their systems. Reporting to the Senior IT Manager, you'll be a key escalation point for 1st line support, get involved in infrastructure projects, and mentor junior team members. What you'll be doing: Resolving complex issues escalated from 1st line within SLA, with clear user communication throughout Diagnosing software, hardware, and network issues, focused on root cause Escalating to 3rd line/vendors where needed, with proper handover Supporting server, network, and...

Service Consultant - Service Design, Transition & ServiceNow CSM Contract: 6 Months Start: ASAP Rate: Up to £525 per day Location: London or Leeds IR35: Outside IR35 Security Clearance: NPPV3 Required TRIA are supporting a specialist technology services organisation in the search for an experienced Service Consultant to join a high-profile programme delivering complex managed service solutions. This is a hands-on role requiring a proactive, "roll-your-sleeves-up" approach. You'll play a key role in taking service operating models from concept through to implementation, ensuring new and enhanced services are fully operationally ready and successfully transitioned into support. Working closely with Service Architects, Solution Architects, Project Managers, Professional Services teams and Operational stakeholders, you'll be responsible for designing, enabling and embedding service management capabilities that support the successful delivery of complex managed services....

Junior Technical Support Analyst – Outside IR35 Contract Location: London (Canary Wharf area) Rate: £250–300 per day Outside IR35 Contract: 9–12 Months Initial Working Pattern: 5 Days Onsite We are currently supporting a major enterprise organisation looking to appoint a Junior Technical Support Analyst to join a long-term technology programme within a fast-paced corporate environment. This role sits within a highly collaborative end-user technology function and will involve a mix of technical support, asset management, operational coordination and technology risk/governance support across an enterprise Microsoft environment. The successful consultant will be hands-on, proactive and comfortable operating within a structured enterprise setting supporting both UK and international teams. Key Responsibilities: • Provide hands-on IT support across desktop, collaboration and end-user technologies • Manage and resolve incidents, requests and escalations through...

Project Manager | ITSM, ServiceNow, Separation Programme | £600-£625/day | Outside IR35 - 12 month contract A business going through a major separation programme is looking for a Project Manager to help deliver a standalone service desk capability as part of a wider transformation. This is not a generic project management role. The business needs someone who can lead the implementation of ServiceNow, help shape the future service desk operating model, and bring structure to the way support services, SLAs and processes will work in the new standalone environment. The role will sit across multiple workstreams and work closely with infrastructure, applications and data migration teams to make sure the service desk is fully operational ahead of separation milestones. Service Desk Project Manager | Key responsibilities Lead the setup and delivery of a standalone service desk function as part of a wider separation programme Manage the implementation of...

Microsoft Dynamics 365 CRM Technical Consultant (omni channel/contact centre/Customer service) Outside IR35 £450-475 per day Fully Remote 6 months initial contract A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial 6 month contract click apply for full job details

Microsoft Dynamics 365 CRM Technical Consultant (omni channel/contact centre/Customer service) Outside IR35 £450-475 per day Fully Remote 6 months initial contract A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial 6 month contract click apply for full job details

2nd Line IT Support Engineer - Contract Outside IR35 ~ 6 month contract - likely extension/potential for temp-perm Day Rate: DOE Hybrid: 3-4 days a week onsite in White City/Shepherd's Bush 1 Stage Interview Process - Immediate start Our client, a well-established and growing retail organisation, is looking for an experienced 2nd Line Engineer to join their IT team on a long term contract, providing expert support and helping maintain the stability, security, and performance of their systems. Reporting to the Senior IT Manager, you'll be a key escalation point for 1st line support, get involved in infrastructure projects, and mentor junior team members. What you'll be doing: Resolving complex issues escalated from 1st line within SLA, with clear user communication throughout Diagnosing software, hardware, and network issues, focused on root cause Escalating to 3rd line/vendors where needed, with proper handover Supporting server, network, and...

Service Consultant – Service Design, Transition & ServiceNow CSM Contract: 6 Months Start: ASAP Rate: Up to £525 per day Location: London or Leeds IR35: Outside IR35 Security Clearance: NPPV3 Required TRIA are supporting a specialist technology services organisation in the search for an experienced Service Consultant to join a high-profile programme delivering complex managed service solutions. This is a hands-on role requiring a proactive, roll-your-sleeves-up approach. You'll play a key role in taking service operating models from concept through to implementation, ensuring new and enhanced services are fully operationally ready and successfully transitioned into support. Working closely with Service Architects, Solution Architects, Project Managers, Professional Services teams and Operational stakeholders, you'll be responsible for designing, enabling and embedding service management capabilities that support the successful delivery...

IT Service Desk Analyst (1st/2nd Line Support) Our client is looking for an experienced IT Service Desk Analyst to join their team on a contract basis. This is a fully remote role requiring an immediate start. The successful candidate will provide 1st and 2nd Line technical support in a fast-paced, customer-focused environment. Remote Outside IR35 £150 - 175 per day Essential Requirements Previous experience in a 1st and/or 2nd Line Service Desk support role. Microsoft ENTRA Excellent verbal and written communication skills. Confident and professional telephone manner. Ability to communicate technical information clearly to non-technical users. Strong troubleshooting and problem-solving skills. Must be available to start immediately. Candidates currently serving a notice period or unavailable until the end of June will not be considered. Key Responsibilities Provide 1st and 2nd Line IT support to end users via phone and remote support tools....

Service Consultant - Service Design, Transition & ServiceNow CSM Contract: 6 Months Start: ASAP Rate: Up to £525 per day Location: London or Leeds IR35: Outside IR35 Security Clearance: NPPV3 Required TRIA are supporting a specialist technology services organisation in the search for an experienced Service Consultant to join a high-profile programme delivering complex managed service solutions. This is a hands-on role requiring a proactive, "roll-your-sleeves-up" approach. You'll play a key role in taking service operating models from concept through to implementation, ensuring new and enhanced services are fully operationally ready and successfully transitioned into support. Working closely with Service Architects, Solution Architects, Project Managers, Professional Services teams and Operational stakeholders, you'll be responsible for designing, enabling and embedding service management capabilities that support the successful delivery of complex...

IT Service Desk Analyst (1st / 2nd Line Support) Our client is looking for an experienced IT Service Desk Analyst to join their team on a contract basis. This is a fully remote role requiring an immediate start. The successful candidate will provide 1st and 2nd Line technical support in a fast-paced, customer-focused environment. Remote Outside IR35 £150 - 175 per day Essential Requirements Previous experience in a 1st and/or 2nd Line Service Desk support role. Microsoft ENTRA Excellent verbal and written communication skills. Confident and professional telephone manner. Ability to communicate technical information clearly to non-technical users. Strong troubleshooting and problem-solving skills. Must be available to start immediately. Candidates currently serving a notice period or unavailable until the end of June will not be considered. Key Responsibilities Provide 1st and 2nd Line IT support to end...

Service Desk Manager London (hybrid) 6 month contract (Outside IR35) £500 - £600 p/d A well-established and growing organisation is seeking an experienced Service Desk Manager to lead and evolve its IT support function within a complex, multi-site environment. Supporting a diverse user base across office, remote and site locations, you 'll play a pivotal role in delivering a high-quality, customer-focused IT service, ensuring stability, performance and continuous improvement across the service desk and field support teams. Key Responsibilities: Lead and manage the Service Desk and Field Support teams, driving performance, development and a customer-first culture Act as the senior escalation point for major incidents and complex technical issues Own end-to-end incident, request, problem and change management aligned to ITIL best practices Oversee ticket queues, workload distribution, SLA/OLA adherence and...