81 customer service jobs found

1st Line Support/Helpdesk Engineer/IT Support based in Wiltshire Rate 215 Outside IR35. ASAP, 3 months initially. IT Service Desk Analyst, Helpdesk Engineer, First Line Support - Windows 10 required by our services client based near Salisbury, Wiltshire. Commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough Rate c215 p/d - Outside IR35 5 days on site then moving to hybrid working. Due to remote location own transport is essential and candidates MUST BE local to site. Working in an SC Security Cleared environment. You will currently hold SC/DV Clearance, or be eligible to undertake. You will be supporting and maintaining IT services and providing support to users via the IT Service Desk whilst handling and managing incoming calls to the IT Service Desk and log within the Service Management tool Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate...

We are seeking a Microsoft Dynamics 365 Business Central Specialist to join our technology department, supporting our business operations in the energy and natural resources sector. The ideal candidate will demonstrate a robust understanding of Microsoft Dynamics 365 Business Central and its application in a business setting. Client Details Our client is a global leader in the energy and natural resources industry, employing over 1000 dedicated professionals. They have a significant presence in Berlin and are renowned for their commitment to excellence and innovation in technology. Description The successful Microsoft Dynamics 365 Business Central Specialist will: Implementation Support Manage the successful planning, execution, and monitoring of technical Microsoft Dynamics 365 Business Central requirements. Collaborate with departments to document requirements, identify solutions, and configure the system based on business needs. Customise and configure...

Job Details - Contract First Line Support, Wiltshire £215 pd Outside IR35 onsite working 1st Line Support/Helpdesk Engineer/IT Support based in Wiltshire Rate £215 Outside IR35. ASAP, 3 months initially. IT Service Desk Analyst, Helpdesk Engineer, First Line Support- Windows 10 required by our services client based near Salisbury, Wiltshire. Commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough Rate c.£215 p/d - Outside IR35 5 days on site then moving to hybrid working. Due to remote location own transport is essential and candidates MUST BE local to site. Working in an SC Security Cleared environment. You will currently hold SC/DV Clearance, or be eligible to undertake. You will be supporting and maintaining IT services and providing support to users via the IT Service Desk whilst handling and managing incoming calls to the IT Service Desk and log within the Service Management...

We are seeking a Microsoft Dynamics 365 Business Central Specialist to join our technology department, supporting our business operations in the energy and natural resources sector. The ideal candidate will demonstrate a robust understanding of Microsoft Dynamics 365 Business Central and its application in a business setting. Client Details Our client is a global leader in the energy and natural resources industry, employing over 1000 dedicated professionals. They have a significant presence in Berlin and are renowned for their commitment to excellence and innovation in technology. Description The successful Microsoft Dynamics 365 Business Central Specialist will: Implementation Support Manage the successful planning, execution, and monitoring of technical Microsoft Dynamics 365 Business Central requirements. Collaborate with departments to document requirements, identify solutions, and configure the system based on business needs. Customise and configure...

Dynamics365 Architect - SC Cleared Responsible for the technical architecture, solution development, delivery and configuration for Dynamics365 CRM and Power platform solution. Experience required: Experience of Dynamics 365 CRM capabilities specifically Sales and Customer Service. Design & Development experience in Dynamics 365 primarily on Customer Service and Field Service Experience of Power Platform development (Power Apps Portals, Model-Driven/Canvas Applications), Microsoft Dataverse, Power Automate Hands on experience in configuration, customization and extension of Dynamics CRM This is an outside IR35 contract starting in January for 6 months initially. Work is home based with ad hoc travel for meetings to London or Birmingham when required. To be considered please send over a copy of your CV. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note...

We are seeking a Microsoft Dynamics 365 Business Central Specialist to join our technology department, supporting our business operations in the energy and natural resources sector. The ideal candidate will demonstrate a robust understanding of Microsoft Dynamics 365 Business Central and its application in a business setting. Client Details Our client is a global leader in the energy and natural resources industry, employing over 1000 dedicated professionals. They have a significant presence in Berlin and are renowned for their commitment to excellence and innovation in technology. Description The successful Microsoft Dynamics 365 Business Central Specialist will: Implementation Support Manage the successful planning, execution, and monitoring of technical Microsoft Dynamics 365 Business Central requirements. Collaborate with departments to document requirements, identify solutions, and configure the system based on business needs. Customise and configure...

Dynamics365 Architect - SC ClearedResponsible for the technical architecture, solution development, delivery and configuration for Dynamics365 CRM and Power platform solution. Experience required: Experience of Dynamics 365 CRM capabilities specifically Sales and Customer Service. Design & Development experience in Dynamics 365 primarily on Customer Service and Field Service Experience of Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, Power Automate Hands on experience in configuration, customization and extension of Dynamics CRMThis is an outside IR35 contract starting in January for 6 months initially. Work is home based with ad hoc travel for meetings to London or Birmingham when required. To be considered please send over a copy of your CV. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful...

1st Line Support/Helpdesk Engineer/IT Support based in Wiltshire Rate 215 Outside IR35. ASAP, 3 months initially. IT Service Desk Analyst, Helpdesk Engineer, First Line Support- Windows 10 required by our services client based near Salisbury, Wiltshire. Commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough Rate c.215 p/d - Outside IR35 5 days on site then moving to hybrid working. Due to remote location own transport is essential and candidates MUST BE local to site. Working in an SC Security Cleared environment. You will currently hold SC/DV Clearance, or be eligible to undertake. You will be supporting and maintaining IT services and providing support to users via the IT Service Desk whilst handling and managing incoming calls to the IT Service Desk and log within the Service Management tool Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate...

We are seeking a Microsoft Dynamics 365 Business Central Specialist to join our technology department, supporting our business operations in the energy and natural resources sector. The ideal candidate will demonstrate a robust understanding of Microsoft Dynamics 365 Business Central and its application in a business setting. Client Details Our client is a global leader in the energy and natural resources industry, employing over 1000 dedicated professionals. They have a significant presence in Berlin and are renowned for their commitment to excellence and innovation in technology. Description The successful Microsoft Dynamics 365 Business Central Specialist will: Implementation Support Manage the successful planning, execution, and monitoring of technical Microsoft Dynamics 365 Business Central requirements. Collaborate with departments to document requirements, identify solutions, and configure the system based on business needs. Customise and...

Infrastructure Engineer West Yorkshire £250 to £300 outside IR35, Umbrella 3 Months contract initially Your new role Hays Technology are recruiting an Infrastructure Engineer to join a manufacturing organisation in the West Yorkshire area. You will be responsible for the design, deployment, and maintenance of the on-premier server and network technologies for multiple sites on the M62 corridor and the cloud services utilised by the business. You will be working closely with business leaders and third parties to ensure the infrastructure enhances the business and provides futureproofing, resiliency and security. You will be managing the service desk function ensuring incidents have been logged and all notes, progress, and required actions have been input promptly and accurately,, while also working with the IT Manager and wider support team to ensure any recurring technical issues are addressed. You will be dealing with external stakeholders and, as such, will be...

Infrastructure Engineer West Yorkshire £250 to £300 outside IR35, Umbrella 3 months contract initially Your new role Hays Technology are recruiting an Infrastructure Engineer to join a manufacturing organisation in the West Yorkshire area. You will be responsible for the design, deployment, and maintenance of the on-premier server and network technologies for multiple sites on the M62 corridor and the cloud services utilised by the business. You will be working closely with business leaders and third parties to ensure the infrastructure enhances the business and provides futureproofing, resiliency and security. You will be managing the service desk function ensuring incidents have been logged and all notes, progress, and required actions have been input promptly and accurately, while also working with the IT Manager and wider support team to ensure any recurring technical issues are addressed. You will be dealing with external stakeholders and as such, will be...

IT Support Specialist - 12 Months - Outside IR35 - Newport/Remote - Long Term Programme My client, a globally recognized Cisco Gold Partner, is looking for a IT Support Specialist for an initial 12-month contract (Outside IR35) . This role involves essential remote and on-site support for end-users across their global organisation. The position requires strong communication skills , ITIL experience, and expertise in handling IT requests, incidents, change management, and problem-solving. As a IT Support Specialist , you will utilize tools such as ServiceNow and Manage Engine to effectively manage incidents, service requests, and other IT-related tasks. Your technical support will cover Windows 10/11 , macOS , Active Directory (AD) , Azure Active Directory (AAD) , Office 365 administration (Teams and Exchange), and Mobile Device Management (MDM) . Key Responsibilities: Operate both independently and as part of a team with minimal supervision....

Infrastructure Engineer West Yorkshire £250 to £300 outside IR35, Umbrella 3 Months contract initially Your new role Hays Technology are recruiting an Infrastructure Engineer to join a manufacturing organisation in the West Yorkshire area. You will be responsible for the design, deployment, and maintenance of the on-premier server and network technologies for multiple sites on the M62 corridor and the cloud services utilised by the business. You will be working closely with business leaders and third parties to ensure the infrastructure enhances the business and provides futureproofing, resiliency and security. You will be managing the service desk function ensuring incidents have been logged and all notes, progress, and required actions have been input promptly and accurately,, while also working with the IT Manager and wider support team to ensure any recurring technical issues are addressed. You will be dealing with external stakeholders and, as such, will be...

Contract Second Line Support Engineer - SC Clearance required - Berkshire £180 per day outside IR35 Our client is seeking an Security Cleared support professional to join their Technical Desk support team. You will handle incoming technical support incidents, requests and changes. You will be responsible for the management of a personal call queues, ensuring support services meet stated SLAs, provide updates and ensure ongoing customer/end user communication is maintained. You will be responsible for the resolution of tickets and calls ranging from simple password resets to complex server queries. Key Responsibilities: Responsible for 2nd line technical incident resolution and task management. Adherence to all SLA|||s ITSM ticket management and updates Monitoring of security alerts Managing user accounts for leavers, movers and joiners Active Directory updates and changes Creation/updating of supporting processes and or knowledge base articles Involvement in service...

Contract Second Line Support Engineer - SC Clearance required - Berkshire £180 per day outside IR35 Our client is seeking an Security Cleared support professional to join their Technical Desk support team. You will handle incoming technical support incidents, requests and changes. You will be responsible for the management of a personal call queues, ensuring support services meet stated SLAs, provide updates and ensure ongoing customer/end user communication is maintained. You will be responsible for the resolution of tickets and calls ranging from simple password resets to complex server queries. Key Responsibilities: Responsible for 2nd line technical incident resolution and task management. Adherence to all SLA's ITSM ticket management and updates Monitoring of security alerts Managing user accounts for leavers, movers and joiners Active Directory updates and changes Creation/updating of supporting processes and or knowledge base articles Involvement in...

CX Analyst- 35 days outside IR35- Up To £550 per day- Immediate Job Outline We are looking for an enthusiastic, creative and dedicated customer experience specialist working alongside the project team and client to help shift the dial in customer engagement and experience. You will be mapping and tracking all points of customer engagement in an omni-channel model. To ensure success as a customer experience specialist, you should exhibit an in-depth knowledge of customer engagement channels and demonstrate where you have created joined up customer journeys for customer personas which capture expected perceptions and experiences, not just focusing on process steps or technology. Customer Experience Analyst Responsibilities: Customer research Conduct customer research with an established Customer Research panel to identify pain points and understand customer behaviour Identifying customer needs and taking proactive steps to develop positive experiences...

Our client is looking for a Cisco Network Consultant, specifically with CCIE accreditation, to deliver post sales design and engineering for Cisco's data centre platforms, with focus on Nexus 9000 deployments managed by Nexus Dashboard Fabric Controller. You will need to be at Network consultant level with design, implementation and troubleshooting. This role involves providing advanced post-sales design and engineering services for Cisco's Open Networking Data Center platform, with a strong focus on Cisco Cloud Networking solutions. Responsibilities include designing and implementing robust network architectures utilizing EVPN, VXLAN, IP routing protocols (TCP/IP, OSPF, BGP, eBGP), Multicast, QoS, and leaf-spine topologies. The role emphasizes automation of network configuration and provisioning using Python and tools like Ansible or Chef. Key tasks include deploying and managing Cisco Nexus Dashboard, developing macro- and micro-segmentation strategies, and conducting bug...

Job Title: Freelance Senior Designer Client Location: London (Office based) Starting: 06/01/2025 Salary/Pay Rate: £300 per day (Outside IR35) Hours: Full-time Duration: 6 months with potential to extend Job Description: We’re looking for an exceptional senior integrated designer driven by creativity. This is a full-time office-based role - Please only apply for this role if you can go into the office YOU WILL BE WORKING WITH THE NIGHT TEAM THWE HOURS ARE 4PM - 12PM THERE IS ALSO A TAXI ALLOWANCE INCLUDED Portfolios - Ideally showing experience with Infographics and Powerpoint Presentations You will be supporting our client's strategic objectives, enhancing our team’s reputation for results-driven creativity by working effectively with the Creative Services Manager and in-house team to develop our roadmap of design and digital transformation for the client. Creating and managing original, persuasive, conceptually...

ServiceNow Dev 6 Month Contract (Outside IR35) Hybrid (Edinburgh) Starting ASAP Day Rate: £DOE Job Description: Whilst HR Service Delivery will be the primary focus, you may be expected to aid the ServiceNow team in development of the platform in other areas such as ITSM Maturity, Governance Risk and Compliance, Flow Automation and other aspects of the transformation platform ServiceNow. This role is primarily development focused with some consulting and some level 2 and 3 support duties. Work experience with Flow Designer, Employee Center and integrations between ServiceNow and other platforms is essential. Experience with configuring/customising workspaces, Virtual Agent and integrations with other HR systems such as iTrent will be a distinct advantage. Main Duties: Design and develop HR Service Delivery forms Design and develop backend HR Service Delivery workflows (flows) Configure Employee Center to expose the HR forms/processes to our end-users...

ServiceNow Dev| 6 Month Contract | (Outside IR35) | Hybrid (Edinburgh) | Starting ASAP Day Rate: £DOE Job Description: Whilst HR Service Delivery will be the primary focus, you may be expected to aid the ServiceNow team in development of the platform in other areas such as ITSM Maturity, Governance Risk and Compliance, Flow Automation and other aspects of the transformation platform ServiceNow. This role is primarily development focused with some consulting and some level 2 and 3 support duties. Work experience with Flow Designer, Employee Center and integrations between ServiceNow and other platforms is essential. Experience with configuring/customising workspaces, Virtual Agent and integrations with other HR systems such as iTrent will be a distinct advantage. Main Duties: Design and develop HR Service Delivery forms Design and develop Back End HR Service Delivery workflows (flows) Configure Employee Center to expose the HR forms/processes to our end-users...