£350 per day
Outside Spy
Remote (United Kingdom)
3rd Line Engineer – MSP 3 Month Contract Remote – UK Based Up to £350 per day – Outside IR35 We’re looking for an experienced 3rd Line Engineer to join an established Managed Service Provider on an initial 3-month contract. This is a hands-on support role working across a varied Microsoft customer base. You’ll need strong 3rd line technical capability, but also be comfortable picking up tickets across 1st, 2nd and 3rd line where required. Previous experience working at 3rd line level within an MSP is essential. You’ll be working across multiple customer environments, so you’ll need to be comfortable managing competing priorities and troubleshooting issues without relying on escalation. The Role You’ll be responsible for: Providing technical support across 1st, 2nd and 3rd line tickets Taking ownership of complex infrastructure and Microsoft-related incidents Troubleshooting issues across Microsoft 365 and Azure environments Supporting Entra ID, Active...