46 problem manager jobs found

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify...

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential...

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential...

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify...

Capacity Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers capacity monitoring, demand forecasting, performance analysis, resilience, risk management and capacity improvement planning. This position is suited to an experienced Capacity Manager with strong IT service management expertise who is comfortable coordinating technical teams and providing clear capacity insight to operational and senior stakeholders. Capacity Manager Responsibilities Monitor service, infrastructure and application capacity, utilisation and performance trends. Identify capacity constraints, bottlenecks and risks before they affect live services. Coordinate capacity planning activities across infrastructure, application and service teams. Assess current capacity against business demand and anticipated future requirements. Produce demand forecasts and growth plans to support future service requirements. Assess the impact of major incidents on service capacity,...

Capacity Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers capacity monitoring, demand forecasting, performance analysis, resilience, risk management and capacity improvement planning. This position is suited to an experienced Capacity Manager with strong IT service management expertise who is comfortable coordinating technical teams and providing clear capacity insight to operational and senior stakeholders. Capacity Manager Responsibilities Monitor service, infrastructure and application capacity, utilisation and performance trends. Identify capacity constraints, bottlenecks and risks before they affect live services. Coordinate capacity planning activities across infrastructure, application and service teams. Assess current capacity against business demand and anticipated future requirements. Produce demand forecasts and growth plans to support future service requirements. Assess the impact of major incidents on service capacity, performance...

Contract | Outside IR35 | Mid-September to mid-January | Flexible, within 50 miles of an office The opportunity A fast-growing healthcare software company is building the platform that thousands of clinicians use every day to run their practices and care for patients. A complex, multi-team programme is heading towards launch, and it needs a delivery leader to bring it together and land it. This is a contract role for someone who's at their best when the picture is complicated and the stakes are real. You'll take full ownership of delivery across the client, our engineers, QA and a third-party supplier: several teams building across OutSystems and Workato, with a live launch date and heavy cross-team dependencies. Your job is to turn that into one delivery team, one plan and one path to launch. What You'll Own The integrated delivery plan and critical path to launch Daily cross-team stand-ups across client, engineering, QA and supplier Blockers and...

Interim HRIS Specialist - Sage People Interim / Fixed-Term Contract 3 - 6 months potentially extension £400 / £480 per day, Outside IR35 FTC Equivalent: Circa £65,000 per annum Environment: SME / scaling business System: Sage People The Opportunity We are looking for an experienced HRIS Specialist with strong Sage People expertise to join a dynamic, fast-paced SME at an important stage in the development of its People systems and processes. The business has recently implemented Sage People, working alongside third-party implementation partner Phase 3, with the programme sponsored at SLT level and overseen by the People Director. With the People Director shortly commencing maternity leave, we are looking for a hands-on HRIS specialist who can take ownership of the system, get into the granular detail of its configuration and help the People team maximise its capabilities. This is not simply a systems administration role. We need someone who understands People...

Programme Delivery Manager | Contract Contract | Outside IR35 | Mid-September to mid-January | Flexible, within 50 miles of an office The opportunity A fast-growing healthcare software company is building the platform that thousands of clinicians use every day to run their practices and care for patients. A complex, multi-team programme is heading towards launch, and it needs a delivery leader to bring it together and land it. This is a contract role for someone who's at their best when the picture is complicated and the stakes are real. You'll take full ownership of delivery across the client, our engineers, QA and a third-party supplier: several teams building across OutSystems and Workato, with a live launch date and heavy cross-team dependencies. Your job is to turn that into one delivery team, one plan and one path to launch. What you'll own The integrated delivery plan and critical path to launch Daily cross-team stand-ups across client,...

Programme Delivery Manager | Contract Contract | Outside IR35 | Mid-September to mid-January | Flexible, within 50 miles of an office The opportunity A fast-growing healthcare software company is building the platform that thousands of clinicians use every day to run their practices and care for patients. A complex, multi-team programme is heading towards launch, and it needs a delivery leader to bring it together and land it. This is a contract role for someone who's at their best when the picture is complicated and the stakes are real. You'll take full ownership of delivery across the client, our engineers, QA and a third-party supplier: several teams building across OutSystems and Workato, with a live launch date and heavy cross-team dependencies. Your job is to turn that into one delivery team, one plan and one path to launch. What you'll own The integrated delivery plan and critical path to launch Daily cross-team stand-ups across client,...

Lead Product Manager | Public Sector | Outside IR35 I'm looking to speak with experienced Lead Product Managers for a new public sector requirement. This is a programme-level Product role, so I'm particularly interested in people who have operated across multiple teams, suppliers and senior stakeholder groups , rather than purely owning a single product backlog. Key experience: Setting and holding product vision across complex programmes Owning roadmaps spanning multiple teams Discovery and problem framing Strong user-centred product management Managing cross-team dependencies and competing priorities Senior stakeholder management across government/public sector Supplier and partner management Working closely with Design, Engineering, Data and Policy Strong facilitation and decision-making Central government/DDaT/SFIA experience would be particularly relevant. Contract details: £500/day Outside IR35 Occasional travel SC eligibility required If you've...

MS Entra ID Product Owner - SSO Integration (PLEASE ENSURE YOUR MS ENTRA ID EXPERIENCE IS CLEARLY STATED ON YOUR CV) Role Overview We are seeking an experienced MS Entra ID Product Owner to lead the strategy, roadmap, delivery, and continuous improvement of Microsoft Entra ID capabilities across the organisation. The role will have a strong focus on Single Sign-On (SSO) integrations , identity life cycle management, authentication, and secure access to enterprise applications. The successful candidate will act as the bridge between business stakeholders, security teams, application owners, and technical delivery teams, ensuring that Entra ID services meet business requirements while maintaining strong security, governance, and user experience. Key Responsibilities Own and manage the Microsoft Entra ID product vision, strategy, roadmap, and backlog . Lead the design and delivery of SSO integrations for SaaS, cloud, and enterprise applications. Work with...

Capacity & Performance Manager - DV Cleared 12-Month Contract | South West | £600 to £700 per day (DOE) | Outside IR35 We are seeking an experienced Capacity & Performance Manager to join a high-profile programme in the South West. This is a 12-month contract , paying up to £700 per day , with hybrid working available . The successful candidate will bring extensive experience across capacity management, performance analysis, infrastructure planning and project management , ideally gained within large-scale, complex or secure environments. Key Responsibilities Lead capacity and performance management across complex IT infrastructure and services. Develop demand, capacity and performance models, forecasts and long-term capacity plans. Analyse infrastructure performance and utilisation across physical, virtual and cloud environments . Produce dashboards, reports and management information to support technical and business decisions. Work closely with...

Service Design & Transition Manager £550 per day OUTSIDE IR35/6 months rolling/Based in Worthing, but flexible on hybrid working A leading utilities company working within Critical National Infrastructure (CNI), seek an experienced forward thinking and proactive Service Design & Transition Manager, to join a growing team to cope with the expanding project and programme portfolio, through large investment that will have a massive impact on the local community and environment. IT service Design and Transition managers provide overall planning for service design and transition work and co-ordinate the required resources. In this role, you will control the product life cycle of all changes, enabling beneficial changes to be made with minimum disruption to IT services. Must haves: Fluid in Service Design and Transition. Agile, Waterfall, Product life cycle. As this is a contract position, you will be working on more project orientated work. As the Service Design...

Full-Stack Node.js / AWS Engineer - Greenfield Middle-Office Investment Transformation   Location: London (1-2 day per week onsite) Day Rate: £600 Per day Outside IR35 Duration: 6 Months + Extensions   We are currently supporting a leading FTSE 100 Wealth & Asset Management organisation in their search for an experienced AWS / TypeScript Integration Engineer to join a key integration and transformation programme.   This role is suited to a technically strong engineer with proven experience designing and delivering enterprise integrations within cloud-native environments. You will work closely with business stakeholders, third-party vendors, architects, and engineering teams to develop scalable, secure, and robust integration solutions.   Key Responsibilities: Gather and analyse integration requirements from business and third-party stakeholders. Collaborate with stakeholders to define and agree...

AWS / TypeScript Integration Engineer Location: London (1-2 day per week onsite) Day Rate: £595 per day Outside IR35 Duration: 6 Months - initial We are currently supporting a leading FTSE 100 Wealth & Asset Management organisation in their search for an experienced AWS / TypeScript Integration Engineer to join a key integration and transformation programme. This role is suited to a technically strong engineer with proven experience designing and delivering enterprise integrations within cloud-native environments. You will work closely with business stakeholders, third-party vendors, architects, and engineering teams to develop scalable, secure, and robust integration solutions. Key Responsibilities Gather and analyse integration requirements from business and third-party stakeholders. Collaborate with stakeholders to define and agree integration patterns and approaches. Design end-to-end integration solutions across multiple systems and platforms. Work...

AWS/TypeScript Integration Engineer Location: London (1-2 day per week onsite) Day Rate: £595 per day Outside IR35 Duration: 6 months - initial We are currently supporting a leading FTSE 100 Wealth & Asset Management organisation in their search for an experienced AWS/TypeScript Integration Engineer to join a key integration and transformation programme. This role is suited to a technically strong engineer with proven experience designing and delivering enterprise integrations within cloud-native environments. You will work closely with business stakeholders, third-party vendors, architects, and engineering teams to develop scalable, secure, and robust integration solutions. Key Responsibilities Gather and analyse integration requirements from business and third-party stakeholders. Collaborate with stakeholders to define and agree integration patterns and approaches. Design end-to-end integration solutions across multiple systems and platforms. Work alongside the...

AWS / TypeScript Integration Engineer Location: London (1-2 day per week onsite) Day Rate: £595 per day Outside IR35 Duration: 6 Months - initial We are currently supporting a leading FTSE 100 Wealth & Asset Management organisation in their search for an experienced AWS / TypeScript Integration Engineer to join a key integration and transformation programme. This role is suited to a technically strong engineer with proven experience designing and delivering enterprise integrations within cloud-native environments. You will work closely with business stakeholders, third-party vendors, architects, and engineering teams to develop scalable, secure, and robust integration solutions. Key Responsibilities Gather and analyse integration requirements from business and third-party stakeholders. Collaborate with stakeholders to define and agree integration patterns and approaches. Design end-to-end integration solutions across multiple...

Capacity Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers capacity monitoring, demand forecasting, performance analysis, resilience, risk management and capacity improvement planning. This position is suited to an experienced Capacity Manager with strong IT service management expertise who is comfortable coordinating technical teams and providing clear capacity insight to operational and senior stakeholders. Capacity Manager Responsibilities Monitor service, infrastructure and application capacity, utilisation and performance trends. Identify capacity constraints, bottlenecks and risks before they affect live services. Coordinate capacity planning activities across infrastructure, application and service teams. Assess current capacity against business demand and anticipated future requirements. Produce demand forecasts and growth plans to support future service requirements. Assess the impact of major incidents on service capacity,...

Capacity Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers capacity monitoring, demand forecasting, performance analysis, resilience, risk management and capacity improvement planning. This position is suited to an experienced Capacity Manager with strong IT service management expertise who is comfortable coordinating technical teams and providing clear capacity insight to operational and senior stakeholders. Capacity Manager Responsibilities Monitor service, infrastructure and application capacity, utilisation and performance trends. Identify capacity constraints, bottlenecks and risks before they affect live services. Coordinate capacity planning activities across infrastructure, application and service teams. Assess current capacity against business demand and anticipated future requirements. Produce demand forecasts and growth plans to support future service requirements. Assess the impact of major incidents on service capacity, performance...