£425 per day
Outside Spy
England, UK
This is a fantastic opportunity for a proactive Business Analyst who thrives in a structured yet fast-paced environment. You’ll play a key role in ensuring new services are fully ready for launch by capturing requirements, documenting operational impacts, and coordinating all readiness deliverables. Job Title: Business Analyst Job Type: Contract Rate: up to £425/day (outside IR35) Working arrangement: Hybrid - 2-3 days on-site per week Office Location: Central London The Role: Capture and document business, service, and non-functional requirements Produce process flows, workflows, stakeholder maps, and impact assessments Facilitate workshops with subject matter experts, suppliers, and operational teams Document RACIs, SLAs/XLAs, support models, service boundaries, and catalogue item workflows Define service models for incident, major incident, problem, change, release, and access management Develop BAU handover documentation, including Known Errors, Knowledge Articles,...