Business Analyst - TOM at Sanderson Recruitment Plc, Kent, £450-£500 per day

Outside IR35 | Hybrid Working in South East England

A major transformation programme is seeking an experienced Business Analyst to support the redesign of products, services and operating models as the programme transitions to a Minimum Viable Product approach.

This is an opportunity to join a large scale business change initiative focused on modernising platforms, improving business processes and delivering a more agile, customer focused operating model.

Working closely with senior stakeholders, you will help define how the business operates in the future by mapping current and future state processes, products and customer journeys.

You will play a key role in shaping the target operating model and ensuring it aligns with the programme's revised MVP delivery approach.

• Map current and future state products, services and customer journeys.
• Analyse the impact of the move to an MVP approach.
• Define and document future operating model requirements.
• Support target operating model design and implementation.
• Facilitate workshops and engage with business stakeholders across the programme.
• Identify opportunities to improve processes, customer outcomes and operational effectiveness.

• Proven Business Analyst experience within large scale transformation programmes.
• Strong Target Operating Model design experience.
• Extensive experience mapping as is and to be processes and services.
• Strong stakeholder engagement and workshop facilitation skills.
• Ability to translate complex business needs into practical future state solutions.
• Experience within financial services, mutuals, insurance, wealth management or the charity sector would be highly advantageous.
• Strong understanding of customer propositions and customer journeys.

• Outside IR35.
• Initial contract running on a long term transformation programme extending into 2027.
• Hybrid working with occasional travel to London or Kent for workshops. Typically 1 to 2 days per week when required

This role would suit a Business Analyst who enjoys operating at both strategic and delivery levels and has a strong track record in operating model design within complex transformation environments.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

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