£450 - £500 per day
Outside Spy
Remote (London (4 days a week, Remote the rest), UK)
Service Desk Manager - IT, M365, Azure AD, Backlogs, Reporting , Burndown Charts, ServiceNow, EntraID, Intune, Windows 11, SharePoint, Teams, ISO 27001, Cyber Essentials, ITAM, SAM, ServiceNow, SharePoint, ITIL, SLAs, KPIs, OLAs, Hybrid (4d/w London) Outside IR35 This is a fantastic Service Desk Manager contract opportunity with a leading London based tech organisation. The Service Desk Manager role is Hybrid with 4 days a week in the central London office and the rest of the time you will work remotely. The Service Desk Manager contract is Outside IR35. The Service Desk Manager will oversee an existing established Service Desk, championing best practices across a M365 ServiceNow environment. The current Service Desk has an existing backlog and the role will be not only to help clear but understand and improve current associated process, enabling reporting to senior stakeholders and predictions going forward. Solid experience as a Service Desk Manager turning round...