Service Desk Engineer at Context Recruitment, London Area, £350-£375 per day

Service Desk Engineer - London

3 month initial contract

£350-£375 p/d – outside IR35

IT department within a leading construction engineering business seeking 2 x highly proactive and analytical Service Desk Engineers for initial 3-month contracts. You’ll be based onsite at a central London location.

Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services.

You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure.

You’ll require experience supporting the following:

- Windows OS Support (Windows 10)

- Active Directory and Office 365 Admin

- Microsoft Teams

- Supporting AV products

- Ideally an understanding of web gateway filtering.

- An understanding of networking concepts including support of VPN’s

- Experience working on a Service Desk / management and prioritization of ticket queues.