7 Customer Service jobs

Role – Service Desk Engineer (DV Clearance) Location – Farnborough, 5 days a week Contract – Initial 6 months Rate - £300 to £350 per day Start – ASAP You must hold active DV Clearance to be eligible for this role. This role has been deemed Outside IR35. The Opportunity Our client is looking for a talented Service Desk Engineer to join their growing technical support team, providing essential IT support within a highly secure environment. This is an excellent opportunity for someone who enjoys solving technical problems, delivering outstanding customer service, and working with modern Microsoft technologies. You'll be part of a collaborative team supporting critical systems where your work will make a genuine operational impact. The Role As a Service Desk Engineer, you'll provide 1st and 2nd line technical support across a range of end-user devices, infrastructure, and business-critical services. You'll be responsible for resolving incidents,...

IT Support Analyst (1st/2nd Line) Day Rate: 150 - 200/day (Outside IR35) Location: Farringdon, London (5 days Onsite) Duration: 6 months with Potential extension About the Role We are seeking a proactive and hands-on IT Support Analyst to provide 1st and 2nd line technical support across our busy London office and regional sites. Reporting directly to the IT Lead, you will play a crucial role in delivering frontline technical assistance, keeping systems running smoothly, and supporting exciting new site launches. This is a fantastic opportunity to work within a major, fast-paced construction sector environment, supporting end-users, project teams, and key stakeholders. Key Responsibilities User Support: Provide frontline 1st and 2nd line support for hardware, software, and network-related issues, ensuring high-quality customer service via the help desk ticket system. M365 Administration: Utilize working knowledge of Microsoft 365 to administer and maintain...

Outside IR35 12 month contract Fully Remote (Must based in UK) Valid SC Clearance (Essential) ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 1st Line Support Engineer on a contract basis. The successful candidate will be working within the defence sector. This role is ideal for someone with a strong foundation in AWS, excellent customer service skills and experience managing user support requests within a service desk environment. Valid SC Clearance is essential for this position. Due to the nature of the work, candidates must hold active Security Check (SC) Clearance at the time of application. Key Responsibilities: Manage, prioritise and resolve incoming service desk tickets in line with agreed SLAs, ensuring timely updates and effective communication with end users. Perform user administration activities including password resets, onboarding and offboarding of users and responding to...

CRM DEVELOPER, SC SECURITY CLEARANCE, REMOTE, OUTSIDE IR35 My client, Care Inspectorate Wales, is seeking an experienced CRM Developer to support a major digital transformation programme. This role is primarily remote, with occasional travel to Cardiff, Merthyr, and other Welsh Government offices as required. The contract is offered on an Outside IR35 basis and will play a key role in delivering critical CRM enhancements and legislative change initiatives. As part of a small digital delivery team, you will work closely with Business Analysts, Service Managers, and project stakeholders to design, develop, and implement solutions within the Microsoft Dynamics 365 platform. A significant aspect of the programme involves the migration from Dynamics CRM 2016 to Dynamics 365, alongside the delivery of business-critical system enhancements. Responsibilities: • Design and develop custom solutions within Microsoft Dynamics 365 CRM. • Develop and maintain...

Junior Technical Support Analyst – Outside IR35 Contract Location: Canary Wharf, London (5 days onsite) Rate: £250-350 per day (Outside IR35) - Open to perm also Contract: 9–12 months initially We're supporting a leading global organisation in their search for a Technical Support Analyst to join a busy enterprise technology team. This is an excellent opportunity for someone with around 3–5 years' experience in an enterprise IT support environment who's looking to broaden their exposure within a large, fast-paced organisation. Working as part of a collaborative technology team, you'll provide operational support across a Microsoft estate, helping to maintain a high-quality service for users while supporting asset management, incident resolution and operational processes. Responsibilities Provide 1st and 2nd line technical support across Microsoft technologies Manage and resolve incidents, requests and service tickets using ServiceNow Support...

IT Support Analyst (1st/2nd Line) Day Rate: 150 - 200/day (Outside IR35) Location: Farringdon, London (5 days Onsite) Duration: 6 months with Potential extension About the Role We are seeking a proactive and hands-on IT Support Analyst to provide 1st and 2nd line technical support across our busy London office and regional sites. Reporting directly to the IT Lead, you will play a crucial role in delivering frontline technical assistance, keeping systems running smoothly, and supporting exciting new site launches. This is a fantastic opportunity to work within a major, fast-paced construction sector environment, supporting end-users, project teams, and key stakeholders. Key Responsibilities User Support: Provide frontline 1st and 2nd line support for hardware, software, and network-related issues, ensuring high-quality customer service via the help desk ticket system. M365 Administration: Utilize working knowledge of Microsoft 365 to administer and maintain...

Developer (Dynamics 365 CE) - £500-£550 a day - Outside IR35 - London/Hybrid - 6 month initial contract. We need a highly skilled Dynamics 365 Developer to work with a Central Government client with extensive expertise in CRM Customer Engagement and Power Platform technologies. The role demands strong knowledge in Microsoft Dynamics 365 CRM customisation, integration, and development using various programming languages and frameworks. Core Technical Expertise Extensive experience as a Technical Consultant specialising in CRM Customer Engagement solutions Proficient in Power Platform technologies including Automate flows and Canvas Apps Strong skills in Dynamics 365 CRM configuration, customisation, and integration capabilities Expertise in integration technologies like Logic Apps, HTTP, JSON Proficiency in programming languages such as .NET, C#, JavaScript Development and Project Leadership Experienced in developing Dynamics plugins and enhancing forms...