5 Customer Service jobs

Rate: £375 Outside IR35 Duration: 12 Months Start Date: ASAP Location: Remote Clearance: Active AC Must have experience with Splunk Job Description: Responsible for supporting the application aspects of multiple live services. Management of live incidents. Investigation of incidents and provision of resolutions. Interaction/interface with Solutions Delivery (project handover, Clone testing, etc.). Involvement in live incidents escalated via other support teams. Co-ordination with New Projects to gain an understanding of Live Support Requirements. Provision of Out of Hours (On Call) cover on a rota basis. Collection of adhoc statistics. Housekeeping on Live Services and Databases. Creation & maintenance of support documentation (LSMs, etc.). Attend Live support and customer meetings. Enhancement suggestions through Change Proposals/CIPs and Trouble Tickets. Technical Advice/Support to other areas inc. the customer. Analytical skills, decision making, forward thinking....

Location: Remote Contract: Part-time (2 days per week initially) IR35 Status: Outside Rate: £250-350pd Start Date: Next week Overview: This role is for a growing start-up within a marketing and CRM agency. This role will help provide structure and delivery support to a range of projects. The role also has the opportunity to scale up into a 5-day-a-week position. Key Responsibilities: - Lead CRM project delivery end-to-end with minimal supervision - Coordinate with internal teams and clients to ensure milestones are met - Support planning, tracking, and reporting across multiple workstreams Required Skills & Experience: - Proven experience as a CRM or Martech Project Manager - Strong understanding of CRM data, integrations, or migrations (any backend knowledge beneficial) - Background in marketing technology or start-up environments preferred Job Types: Part-time, Freelance Pay: £250.00-£350.00 per day Expected hours: 15 per week Benefits: Work from home...

Service Desk Engineer - Crewe 3 month contract, likely to extend £350 - £375 p/d, outside IR35 IT department within a leading construction engineering business a highly proactive and analytical service desk engineer for initial 3 month contracts. You'll be based from their Crewe location. Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure. You'll require experience supporting the following: - Windows OS Support (Windows 10) - Active Directory and Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN's - Experience working on a Service Desk / management and...

Service Desk Engineer - Crewe 3 month contract, likely to extend £350 - £375 p/d, outside IR35 IT department within a leading construction engineering business a highly proactive and analytical service desk engineer for initial 3 month contracts. You'll be based from their Crewe location. Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure. You'll require experience supporting the following: - Windows OS Support (Windows 10) - Active Directory and Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN's - Experience working on a Service Desk / management and...

Service Desk Engineer - Crewe 3 month contract, likely to extend £350 - £375 p/d, outside IR35 IT department within a leading construction engineering business a highly proactive and analytical service desk engineer for initial 3 month contracts. You'll be based from their Crewe location. Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure. You'll require experience supporting the following: - Windows OS Support (Windows 10) - Active Directory and Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN's - Experience working on a Service Desk/management and...