2 Media-Journalism jobs

LMS System Specialist (Cornerstone) Location: Remote Rate: Up to £300/day (Outside IR35) Sector: Care / Education / Not-for-Profit About the Organisation As part of an exciting digital transformation programme, our client within the care and education sector is implementing the Cornerstone Learning Management System (LMS) to modernise learning and development across the organisation. We're looking for an LMS System Specialist to play a key role in preparing the platform for a successful go-live and ensuring its ongoing smooth operation. The Role This is an exciting opportunity for an organised and detail-oriented LMS System Specialist to take ownership of the day-to-day administration of their new Cornerstone LMS. Initially, you'll focus on supporting the final stages of implementation ahead of go-live, ensuring learning content, users, permissions and reporting are configured accurately. Following implementation, you'll become the subject matter expert for...

1st Line Service Desk Analyst (Fault Resolution) - 3-4 Month Contract Bolton Head Office (BL1) - Onsite | £150-£170 per day (Outside IR35) | Immediate Start | 1-Stage Interview Process We're looking for an experienced 1st Line Service Desk Analyst (Fault Resolution) to join a busy Service Desk team on an initial 3-4 month contract . This is an excellent opportunity for someone who can hit the ground running and provide first-class support in a fast-paced IT environment. The Role You'll be the first point of contact for end users, providing high-quality remote support and ensuring issues are resolved quickly and professionally. The role is heavily focused on Service Desk activity, including: High-volume call handling. Password resets and account reactivations. Logging, troubleshooting, and resolving first-line IT support issues. Escalating more complex technical incidents where required. Delivering excellent customer service and maintaining accurate...