9 Media-Journalism jobs

Service Desk Analyst (1st & 2nd Line Support) Location: Fully Remote (UK) Contract: Initial 6 Months Rate: £200-£250 per day (Outside IR35) Start Date: ASAP The Opportunity We're looking for an experienced Service Desk Analyst to join a busy IT support team on an initial 6-month contract. This is a fully remote opportunity where you'll provide 1st and 2nd Line Support, helping users resolve technical issues while delivering excellent customer service. Working within a Microsoft-centric environment, you'll support end users across Microsoft 365, Azure, hardware, and business applications while managing incidents through Jira and other ticketing systems. Key Responsibilities Provide 1st and 2nd Line technical support via phone, email, and remote support tools. Troubleshoot and resolve hardware, software, operating system, and connectivity issues. Support Microsoft 365 technologies, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Administer...

Service Desk Analyst (1st & 2nd Line Support) Location: Fully Remote (UK) Contract: Initial 6 Months Rate: £200-£250 per day (Outside IR35) Start Date: ASAP The Opportunity We're looking for an experienced Service Desk Analyst to join a busy IT support team on an initial 6-month contract . This is a fully remote opportunity where you'll provide 1st and 2nd Line Support , helping users resolve technical issues while delivering excellent customer service. Working within a Microsoft-centric environment, you'll support end users across Microsoft 365, Azure, hardware, and business applications while managing incidents through Jira and other ticketing systems. Key Responsibilities Provide 1st and 2nd Line technical support via phone, email, and remote support tools. Troubleshoot and resolve hardware, software, operating system, and connectivity issues. Support Microsoft 365 technologies, including Outlook, Teams, OneDrive, SharePoint, and...

Content designer (Public Sector) Day rate: £500 - £550 (potentially some wiggle room) Location: Ideally North of England, but open to anywhere as long as you’re ok travelling to site in Manchester, Leeds or Midlands a few times a month Engagement type: Outside IR35 Start date: Immediate Need to be eligible for SC Clearance We're looking for experienced content designers to join a specialist technology consultancy working on high-impact digital services. These are contract roles with immediate starts, working across public sector programmes with the opportunity to take on private sector work as your engagement evolves. The work You'll be embedded in delivery teams working on complex public sector digital services, the kind of work where clear, accessible content genuinely changes outcomes for the people using it. You'll work alongside user researchers, interaction designers, and service designers to shape services from discovery through...

Service Desk Analyst (1st & 2nd Line Support) Location: Fully Remote (UK) Contract: Initial 6 Months Rate: £200-£250 per day (Outside IR35) Start Date: ASAP The Opportunity We’re looking for an experienced Service Desk Analyst to join a busy IT support team on an initial 6-month contract . This is a fully remote opportunity where you’ll provide 1st and 2nd Line Support , helping users resolve technical issues while delivering excellent customer service. Working within a Microsoft-centric environment, you’ll support end users across Microsoft 365, Azure, hardware, and business applications while managing incidents through Jira and other ticketing systems. Key Responsibilities Provide 1st and 2nd Line technical support via phone, email, and remote support tools. Troubleshoot and resolve hardware, software, operating system, and connectivity issues. Support Microsoft 365 technologies, including Outlook, Teams, OneDrive, SharePoint, and...

Service Desk Analyst (1st & 2nd Line Support) Location: Fully Remote (UK) Contract: Initial 6 Months Rate: £200-£250 per day (Outside IR35) Start Date: ASAP The Opportunity We're looking for an experienced Service Desk Analyst to join a busy IT support team on an initial 6-month contract . This is a fully remote opportunity where you'll provide 1st and 2nd Line Support , helping users resolve technical issues while delivering excellent customer service. Working within a Microsoft-centric environment, you'll support end users across Microsoft 365, Azure, hardware, and business applications while managing incidents through Jira and other ticketing systems. Key Responsibilities Provide 1st and 2nd Line technical support via phone, email, and remote support tools. Troubleshoot and resolve hardware, software, operating system, and connectivity issues. Support Microsoft 365 technologies, including Outlook, Teams, OneDrive, SharePoint, and Exchange...

MMM Consultant | Media Mix Modelling | R | £350 - £400 per day | Outside IR35 | London Hybrid We are looking for a Consultant with strong hands-on Media Mix Modelling experience to join a global advisory business in their London team. This is a great opportunity for someone who enjoys applying technical modelling skills to real-world commercial problems, working with blue-chip clients across sectors including retail, automotive, financial services and FMCG. You’ll be delivering high-quality analytical projects, building and interpreting MMM models, and turning complex data into clear recommendations that help clients improve the efficiency and effectiveness of their media spend. The role will involve: Building and delivering Market / Media Mix Models using R Running data exploration, econometric analysis and model interpretation Creating clear, concise client presentations and recommendations Automating and simplifying data processing through R scripting...

Service Desk Manager London £550–£600 per day (outside IR35) 6 month initial contract A leading, high growth (8-10 acquisitions per year), organisation within the engineering sector is seeking an experienced Service Desk Manager to lead its IT support function across a multi-site operational environment. This role will be responsible for ensuring the delivery of a high-quality support service, managing service desk performance, driving continuous improvement and acting as the key escalation point for service-related issues. Key Responsibilities Lead and develop the Service Desk team, promoting a customer-focused culture Manage service desk performance, workloads, KPIs and service levels Act as the escalation point for major incidents and service issues Drive improvements across incident, request and problem management processes Produce regular service reporting and performance metrics for stakeholders Coordinate support activities across...

Location: London (2 days on-site preferred) Contract Length: 3 months IR35 Status: Outside IR35 Start Date: ASAP Rate: £350-£400 Overview This role sits within a media agency environment, focused on analysing performance data from job boards and paid media channels, and transforming it into actionable insights. You'll also play a key role in improving current reporting processes, which are largely manual, and helping establish scalable, repeatable dashboards and tracking frameworks. Key Responsibilities Build and maintain dashboards in Looker Studio Analyse data from platforms such as Indeed, CV Library, Appcast , and paid social channels Deliver trend analysis and performance insights across recruitment campaigns Develop conversion and application funnels Integrate GA4 and paid media platforms into reporting frameworks Implement and manage UTM tracking and pixel tracking strategies Support post-rollout optimisation after initial campaign...

IT Service Desk Analyst (1st / 2nd Line Support) Our client is looking for an experienced IT Service Desk Analyst to join their team on a contract basis. This is a fully remote role requiring an immediate start. The successful candidate will provide 1st and 2nd Line technical support in a fast-paced, customer-focused environment. Remote Outside IR35 £150 - 175 per day Essential Requirements Previous experience in a 1st and/or 2nd Line Service Desk support role. Microsoft ENTRA Excellent verbal and written communication skills. Confident and professional telephone manner. Ability to communicate technical information clearly to non-technical users. Strong troubleshooting and problem-solving skills. Must be available to start immediately. Candidates currently serving a notice period or unavailable until the end of June will not be considered. Key Responsibilities Provide 1st and 2nd Line IT support to end...