4 customer service jobs found in Manchester

Robert Walters is working in partnership with a global services business. They are recognised on having a strong focus on customer satisfaction, innovation whilst providing a range of bespoke services and solutions. Due to several projects, they are keen to appoint a Cyber Security Risk & Assurance SME to lead a number of Data Driven and Cyber Data Assurance projects. Cyber Security Risk & Assurance SME: Duties Provide cyber risk and assurance input across all stages of data discovery, onboarding, testing, go-live, and service transition. Evaluate metrics, data sources, and assessment logic to ensure reliable insights into control effectiveness and residual risk. Validate PAI results against evidence from reporting, assessments, risk registers, audits, incidents, and exceptions. Identify material gaps in data, controls, or reporting and coordinate actions with relevant stakeholders. Deliver clear assurance findings and recommendations to project teams,...

Test Lead - Hybrid - Outside IR35 We're looking for an experienced Test Lead to join our team and help deliver high-quality, reliable and audit-ready testing across technology, business change and operational initiatives. Reporting to the Test Manager , you'll lead testing activity across SIT, UAT, regression, end-to-end, performance and operational readiness , while coordinating internal teams and third-party suppliers. You'll bring: Experience leading testing within financial services or another regulated environment Strong test planning, defect management and stakeholder management skills Experience testing complex technology and business transformation Knowledge of APIs, integrations, data validation and non-functional testing Experience with tools such as Jira, Azure DevOps, Zephyr or TestRail Understanding of Agile/DevOps, automation, CI/CD and cloud technologies ISTQB Foundation (or equivalent) This is an exciting opportunity to help shape...

Senior Backend Engineer - Node.js/TypeScript 12-Month Contract | Fully Remote | Outside IR35 We're looking for a Senior Backend Engineer to join an exciting fintech business, working on highly scalable, mission-critical financial systems. The role is heavily focused on Node.js, TypeScript and AWS , with genuine ownership across the full lifecycle — from system design and architecture through to development, release and production support. You'll have the opportunity to work on new products and capabilities from an early stage , making key technical decisions and helping shape how the platform evolves. What you'll be working on Design, build and operate reliable, scalable Back End services Own areas of the platform, including architecture and technical direction Build resilient APIs and distributed systems within a regulated financial environment Work with AWS serverless technologies , including Lambda, SQS, EventBridge and API Gateway Work with MongoDB and...

Global Solution Architect | IFS Cloud | International ERP Transformation. We're looking for an experienced Global Solution Architect to lead the end-to-end design and governance of a multi-country IFS Cloud rollout. You'll be the architectural authority across Finance, Supply Chain, Service Management, Asset Management, and integrations, ensuring a scalable global template while driving successful delivery through testing, cutover and go live. 6 month initial contact with vie to extend Outside IR35 Hybrid working What you'll bring: *Strong IFS Cloud architecture expertise with at least one full implementation through go-live and hypercare *Deep ERP Finance architecture experience, including statutory localisation and Legacy ERP migrations *Proven success delivering multi-country, multi-wave global template rollouts *Experience in asset-intensive industries such as renewables, utilities, energy, or infrastructure *Ability to challenge programme plans, manage complex...