43 customer service jobs found in London

Senior Full Stack Developer - .NET/React Outside IR35 Contract Up to £400 per day Initial 3-6 Month Contract | Immediate Start - 1 day a week in London We're working with a well-established retail business currently undergoing a major internal transformation programme and they're looking for a Senior Full Stack Developer to join immediately on an Outside IR35 contract basis. The business has been operating successfully for over 10 years and combines the stability of an established company with the pace and culture of a start-up environment. Decisions happen quickly, there's very little hierarchy, and engineers are trusted to own delivery and make an impact. This role will focus heavily on building modern internal applications and operational tooling that support large-scale scheduling, optimisation and customer service functions across the business. The Role You'll play a key role in developing modern React-based internal applications alongside supporting .NET...

About the Role We're seeking an experienced SAP Data Migration Analyst to support a major ERP transformation programme. You'll play a critical role in migrating HR and payroll data from Oracle HR (Midland iTrent) and SAP Business Objects to SAP ERP Public Cloud. Working closely with internal stakeholders, project teams, suppliers, and system integrators, you'll specify, develop, document, and maintain data extraction routines whilst ensuring seamless data migration for this enterprise-wide programme. This is a hands-on technical role requiring strong application support expertise, systems analysis capabilities, and a proven track record in data migration delivery. Key Responsibilities Support the SAP ERP Public Cloud programme, including migration of HR and payroll data from Oracle HR (Midland iTrent) and SAP Business Objects Work closely with stakeholders, project teams, suppliers and system integrators to specify, develop, document and maintain data extraction...

Business Analyst (Microsoft Dynamics CRM) Location: Hybrid - London or Northampton Contract: 9 months (Initial) Rate: £330 per day (Outside IR35) Start Date: ASAP Only candidates with housing experience and Microsoft Dynamics CRM will be considered for this position. Overview Endeavour Recruitment is working on behalf of a housing client seeking an experienced Business Analyst to support a newly developed Asset Management System built on Microsoft Dynamics CRM. The successful candidate will play a key role across multiple projects, focusing on integration, compliance, and ensuring effective system interconnectivity. Key Responsibilities Work across multiple concurrent projects within the asset management and systems landscape Gather, analyse, and document business and technical requirements Support system integration initiatives across platforms Ensure compliance requirements are accurately captured and implemented Collaborate with stakeholders across business...

Contract Senior .NET Engineer - £650/day (OUTSIDE IR35) - Hybrid working We are partnering with a rapidly growing, private equity-backed tech company that is delivering cutting-edge tax and regulatory software to an elite client base. With a team of approximately 140 and a strong, collaborative culture, this organisation is known for innovation, reliability, and outstanding customer service They are now seeking an experienced Contract Snr .NET Engineer to work on their enterprise-grade, cloud-native SaaS product helping multinational organisations. Key Responsibilities: Own technical strategy Shape the technology roadmap Guide architecture & refactoring Champion code quality Drive AI augmented What You Bring: Deep expertise in .NET, Cloud & DevOps: Azure App Service, Functions, Azure SQL, Storage, Key Vault, Azure DevOps Pipelines, Bicep / Terraform, CI/CD SPA frameworks (Vue preferred). Extensive enterprise market background Successful...

Desktop Support Analyst Rate - £200 (A day) Location - London (Liverpool Street) Duration - 3 Months (Initially) IR35 - Outside KEY RESPONSIBILITIES Serve as the primary IT support contact for the London office, handling hardware, software, and connectivity issues in a timely and professional manner Provide end-user support within a Citrix Virtual Desktop Infrastructure (VDI) environment, including troubleshooting session and application issues via Citrix Director Manage end-user onboarding and offboarding, including hardware provisioning, account setup, and access management via Active Directory / Microsoft Entra ID Maintain and manage hardware inventory, printers, and AV equipment across the London office Administer and support Microsoft 365 and Windows desktop environments, including user account management and license provisioning Perform network troubleshooting to diagnose and resolve connectivity issues, escalating to network teams where required Support video...

Desktop Support Analyst Rate - 200 (A day) Location - London (Liverpool Street) Duration - 3 months (Initially) IR35 - Outside KEY RESPONSIBILITIES Serve as the primary IT support contact for the London office, handling hardware, software, and connectivity issues in a timely and professional manner Provide end-user support within a Citrix Virtual Desktop Infrastructure (VDI) environment, including troubleshooting session and application issues via Citrix Director Manage end-user onboarding and offboarding, including hardware provisioning, account setup, and access management via Active Directory/Microsoft Entra ID Maintain and manage hardware inventory, printers, and AV equipment across the London office Administer and support Microsoft 365 and Windows desktop environments, including user account management and license provisioning Perform network troubleshooting to diagnose and resolve connectivity issues, escalating to network teams where required Support video...

Desktop Support Analyst Rate - £200 (A day) Location - London (Liverpool Street) Duration - 3 months (Initially) IR35 - Outside KEY RESPONSIBILITIES Serve as the primary IT support contact for the London office, handling hardware, software, and connectivity issues in a timely and professional manner Provide end-user support within a Citrix Virtual Desktop Infrastructure (VDI) environment, including troubleshooting session and application issues via Citrix Director Manage end-user onboarding and offboarding, including hardware provisioning, account setup, and access management via Active Directory/Microsoft Entra ID Maintain and manage hardware inventory, printers, and AV equipment across the London office Administer and support Microsoft 365 and Windows desktop environments, including user account management and license provisioning Perform network troubleshooting to diagnose and resolve connectivity issues, escalating to network teams where required Support video...

Senior Service Designer - Telco Location: Remote Contract Length : 6 months Rate: £500 per day (Outside IR35) Role Profile We're looking for a Senior Service Designer with experience in telecoms environments to help design and improve end-to-end connectivity services across both fixed and mobile networks. This role is focused on service design, fulfilment journeys, operational processes, and customer experience, rather than hands-on network engineering or low-level infrastructure configuration. The successful candidate will work across product, operations, network, and delivery teams to design scalable, customer-centric service journeys for connectivity products including fixed-line services and mobile/APN-based solutions. What we're looking for Experience working within a telecoms / connectivity / ISP environment Proven background as a Senior Service Designer, CX Designer, or Customer Journey Designer Strong experience designing operational and...

Leading Entertainment client now requires a Tech Lead to drive the evolution of their consumer-facing platforms. This role combines hands-on technical leadership with strategic oversight, focused on modernising systems and delivering seamless, scalable digital experiences to millions of users. Key Responsibilities: Define and execute the technology strategy for consumer services. Lead architecture decisions, transitioning to cloud-native and microservices-based systems. Drive large-scale transformation programmes to improve performance, scalability, and customer experience. Lead and mentor engineering teams, promoting best practices across development, DevOps, and reliability. Collaborate with Product, Design, and Data teams to deliver customer-focused solutions. Key Requirements: Proven experience as a Tech Lead, Principal Engineer, or similar strategic leadership role within consumer-facing digital products. Strong expertise in modern software...

Service Designer / Transition Lead – SC Cleared 3 Month Contract London (Hybrid) £425-£450/day (Outside IR35)   Service Designer / Transition Lead needed with active SC Security Clearance . Experience the Design, Governance, Business Change and Transition activities required to establish a compliant Service Model aligned agreed obligations.  Worked with Service High-Level Design (SHLD), RACI model, Requirements Traceability Matrix (RTM) & Business Change. Paying up to £450/day (Outside IR35). Start ASAP in May 2026 and rolling 3 month contract. Hybrid Working – 2/3 days/week remote (WFH) + 2/3 days/week working from the office in London . Working with a global IT Consultancy on large-scale network solutions projects for a Telecoms end client.   Key skills, experience + tasks will include:...

Location :London Contract : 6 Months + Extension Type : outside IR35 Years of Experience: 6+ JobMode- : Hybrid -3 days Maintain and improve AWS cloud infrastructure for 24/7 bank operations, focusing on stability, performance, security, and compliance Enhance connectivity between AWS accounts, client, and third parties to ensure secure and reliable customer experiences Design and create automation scripts and tooling using Bash, Python, and Go Language mandatory Build and support cloud platforms for application developers, improving SDLC and developer experience Manage vendor relationships and coordinate project efforts across business areas Participate in on-call rotation to support platform reliability Required Qualifications, Capabilities, and Skills: Formal training or certification on software engineering concepts and advanced applied experience Hands-on experience with AWS and infrastructure as code (Terraform) Understanding of AWS...

Salesforce Telco Architect | £650 - £750 | Outside IR35 | 6 Months | Hybrid Remote We're recruiting for an experienced Salesforce Architect with experience in the Telecomms industry for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a Hybrid remote basis. Key Requirements Lead end-to-end architecture of Service Cloud and Experience Cloud digital launches Design scalable Sales Cloud architectures for high-volume customer journeys and workflows Define secure, resilient integration architectures with telco billing and provisioning systems Set performance, security and best-practice standards for Omni-Studio service experiences Telco industry experience highly beneficial for complex, large-scale Salesforce architectures This role requires occasional...

Service Designer/Transition Lead - SC Cleared 3 Month Contract London (Hybrid) £425-£450/day (Outside IR35) Service Designer/Transition Lead needed with active SC Security Clearance . Experience the Design, Governance, Business Change and Transition activities required to establish a compliant Service Model aligned agreed obligations. Worked with Service High-Level Design (SHLD), RACI model, Requirements Traceability Matrix (RTM) & Business Change. Paying up to £450/day (Outside IR35). Start ASAP in May 2026 and rolling 3 month contract. Hybrid Working - 2/3 days/week remote (WFH) + 2/3 days/week working from the office in London . Working with a global IT Consultancy on large-scale network solutions projects for a Telecoms end client. Key skills, experience + tasks will include: Proven experience in Service Design/Service Transition roles Strong understanding of ITIL/ITSM frameworks onboard resource to lead and coordinate the...

Service Designer / Transition Lead - SC Cleared 3 Month Contract London (Hybrid) £425-£450/day (Outside IR35) Service Designer / Transition Lead needed with active SC Security Clearance . Experience the Design, Governance, Business Change and Transition activities required to establish a compliant Service Model aligned agreed obligations. Worked with Service High-Level Design (SHLD), RACI model, Requirements Traceability Matrix (RTM) & Business Change. Paying up to £450/day (Outside IR35). Start ASAP in May 2026 and rolling 3 month contract. Hybrid Working - 2/3 days/week remote (WFH) + 2/3 days/week working from the office in London . Working with a global IT Consultancy on large-scale network solutions projects for a Telecoms end client. Key skills, experience + tasks will include: Proven experience in Service Design / Service Transition roles Strong understanding of ITIL / ITSM frameworks onboard resource to lead and...

Senior AWS Engineer - Up to £500 per day 6 month initial contract Fully Remote - UK Based Outside IR35 Role Overview We are seeking an experienced Senior AWS Engineer to join our Professional Services delivery team on a fixed term basis to support the delivery of a major AWS migration and separation programme for an enterprise customer. This role will form part of a multi-disciplinary delivery team working alongside Solution Architects, Project Managers, and customer technical stakeholders to build, migrate, and deploy AWS infrastructure and application services as part of a structured separation of an existing hybrid estate into a new AWS Organisation. The successful candidate will play a hands-on role in delivering landing zone implementation, networking build activities, server migration, and application platform deployment using Infrastructure as Code (IaC) approaches. This is a customer-facing delivery role within a professional services consultancy...

Location: Maidenhead (fully onsite) Duration: 6 month contract Outside IR35 Role details: Our client is looking for a Full-Lifecycle Systems Engineer to support their teams on advanced cryptographic and key‑management solutions that enable the secure exchange of critical information for customers operating at both tactical and strategic levels. You will work closely with multi‑disciplinary teams, often acting as the single point of Systems Engineering accountability on a project, applying a practical approach aligned to project size, risk, and maturity. The role requires confidence in making independent technical judgements, shaping the approach rather than simply following established frameworks. The ideal candidate will have a background in smaller organisations or SME-style project teams. Key Responsibilities: Own and deliver full lifecycle Systems Engineering activities on smaller to medium projects, from bid support through development, test,...

3 Month Contract £450-£475/Day Outside IR35 Network Engineer (NOC) - Remote (UK) | 24/7 Managed Services We are looking for a proactive, customer focused Network Engineer to join a highly skilled NOC team within a leading international technology solutions provider. Supporting customers across Finance, Manufacturing, Utilities and Retail, you'll play a key role in delivering 24/7 Managed Services excellence. This is a primarily remote role with occasional travel to Milton Keynes, UK customer sites, and data centres. The Role As an all round, hands on engineer, you'll provide expert technical support across diverse MSP/MSSP environments. Key responsibilities include: Supporting and managing complex network, infrastructure, virtualisation and application environments Participating in a 24/7 on-call rota Incident, problem and change management within an ITIL-based framework Producing HLD/LLD documentation and technical plans Contributing to service reviews, reporting...

This is not a traditional VP-level position. You will not oversee a team, attend recurring status meetings, or develop quarterly strategy presentations. There are no steady-state operations to maintain. Your responsibilities will include leading M&A diligence and integration processes for enterprise software businesses, managing P&L objectives for business units, developing AI-powered automations with cutting-edge tooling, negotiating contracts with vendors, and delivering presentations to portfolio CEOs, CFOs, and functional leaders. All of this work you will execute independently and simultaneously across multiple organizations. Trilogy specializes in acquiring distressed enterprise software businesses and executing turnarounds, targeting one acquisition weekly. Our 10-person VP of Operations team operates across more than 50 portfolio companies. The work encompasses three core areas: complete acquisition cycles from diligence through integration, serving as...

Data Governance Analyst London (3 days a week) | 6 Month Contract (Outside ir35) About the Company A leading international events, intelligence, and scholarly research group, operating a portfolio of world-class brands across specialist markets. With over 11,000 colleagues in 30+ countries and listed on the FTSE 100, it connects professionals with the insights and opportunities they need to succeed. As part of a major digital transformation, our client is investing heavily in data, technology, and innovation to enhance customer experiences and grow its digital product offering. This is an exciting opportunity to join a business undergoing significant change and play a role in shaping its future. The Role We're looking for a Data Governance Analyst to join the Technology Solutions & Services (TS&S) team, supporting the development and maturity of data governance across the organisation. You'll work closely with the Data Governance Manager and business stakeholders to...

Azure DevOps Engineer - 6-month contract - SC Cleared - London/Remote - Outside of IR35 My SC Cleared customer is seeking a highly skilled Azure DevOps/Platform Engineer with deep, hands-on experience in Azure-native engineering and advanced Infrastructure as Code (IaC) practices. This role is ideal for someone who operates at the intersection of DevOps and Software Engineering—bringing a strong development mindset to infrastructure design, automation, and testing. Key Skills & Experience from the Azure DevOps Engineer: Active SC Clearance ideal/lapsed considered Advanced Azure Engineering Strong experience designing for high availability Deep understanding of Azure-native services and architecture patterns Github actions Infrastructure as Code (IaC) Expert-level proficiency with Terraform and/or Bicep Strong focus on modularity, reusability, and maintainability Experience integrating automated testing frameworks (eg Terratest, Checkov) Azure...