41 customer service jobs found in London

We're supporting a Public Sector client delivering a major D365 CRM implementation and are looking for an experience SC-Cleared functional Consultant to join the delivery team on a hybrid basis. | Outside IR35 | SC Cleared Skillset: D365 CRM (CE) implementation experience Strong understanding of core modules: Case management, Customer service, Field service Experience working in the Public Sector Power Platform Stakeholder management experience Active SC Clearance If you think this sounds like an opportunity for you based on experience, we want to hear from you! Apply via the platform!

Role: Service Design Consultant - Local Government projects Consulting Seniority: Consultant - Manager Day rate: £300-£450/day (outside IR35) Project duration: Varies from 1-6 months ​We’re collaborating with a boutique consultancy that specialises in delivering transformation projects within the public sector. They’re seeking independent consultants with service design experience for a local government project. The ideal candidate will have experience supporting the design and delivery of services for clients in local government. And, has worked within cross-functional teams to reimagine services that improve customer experiences and operational efficiency. We’ve a preference for you to apply directly via our website as the consultancy will eventually view your profile in our platform. Tasks Run service design training, coaching and mentoring to service leads in the Council as part of a programme to build the Council's capabilities, especially in Adult,...

2nd Line IT Support Engineer (NewStore POS) On-site - Central London Rolling Contract £300 per day (Outside IR35) Join a fast-paced retail start-up that's redefining the fashion store experience. We're looking for an experienced 2nd Line IT Support Engineer to provide hands-on and remote support for our in-store tech, with a focus on NewStore POS running on iOS devices. If you thrive in start-up environments and have proven experience supporting modern POS systems, this role is a great fit. MUST be willing to work onsite and be available to start ASAP (this week!). What You'll Do: Provide 2nd Line support to store teams across our UK retail locations. Troubleshoot and resolve issues with NewStore POS systems and iOS devices (iPads, iPhones). Support and maintain the functionality of payment systems, peripheral devices (receipt printers, barcode scanners), and app integrations. Collaborate closely with 1st Line teams to escalate and resolve technical issues...

Salesforce Architect Contract | 9-Months | Hybrid | £600-£700 per day | Outside IR35 | Immediate Start I'm looking for a senior Salesforce Architectto join my client for a 6 months contract - Outside IR35! My client is looking for someone to support the implementation of a new product designed to enhance a customer portal for a utiliy company. Key Requirements: Extensive experience with Sales, Service, and Experience Cloud Proven track record in Salesforce architecture and implementation Ability to design and deliver scalable customer-focused solutions Strong stakeholder management skills Immediate availability Contract Details: Hybrid role - London-based with onsite attendance once every two weeks 9-month contract Competitive daily rate (£600-£700) - Outside IR35 Opportunity to contribute to a high-impact transformation project This is an urgent requirement , and we're looking for someone who can start immediately . If you're...

Reference: 2958951349 Type: Contract Disciplines: Solutions Architect Salary: £700 - £725 Daily Location: City, London Description: 6 months initial contract with view to extend long term 700 to 725 per day Outside IR35 Hybrid UK An award winning organisations are currently going through a substantial transformation, implementing IFS. The ideal candidate will possess deep expertise in IFS applications, particularly in areas such as Finance, Supply Chain, Field Service Management (FSM), and HRIS, and will play a pivotal role in delivering scalable, secure, and efficient solutions. Interviews are being scheduled ASAP. Candidates must be UK based. Skills & Experience: Fully attuned to the software development lifecycle and application of best practices Proficiency in IFS Applications, including modules such as Finance, Supply Chain Management and Human Resources. Experience with IFS Cloud is advantageous. Strong knowledge and understanding of business...

Reference: 2958951349 Type: Contract Disciplines: Solutions Architect Salary: £700 - £725 Daily Location: City, London Description: 6 months initial contract with view to extend long term 700 to 725 per day Outside IR35 Hybrid UK An award winning organisations are currently going through a substantial transformation, implementing IFS. The ideal candidate will possess deep expertise in IFS applications, particularly in areas such as Finance, Supply Chain, Field Service Management (FSM), and HRIS, and will play a pivotal role in delivering scalable, secure, and efficient solutions. Interviews are being scheduled ASAP. Candidates must be UK based. Skills & Experience: Fully attuned to the software development lifecycle and application of best practices Proficiency in IFS Applications, including modules such as Finance, Supply Chain Management and Human Resources. Experience with IFS Cloud is advantageous. Strong knowledge and understanding of business...

Contract & Hiring Info: Chief Commercial Officer / Commercial Director (SaaS) Hybrid Working (London/ Remote - Flexible) Initial contract: 6 months (with possibility to extend to 12 months). Outside IR35 Interview Process: Two-stage process with senior leadership and product stakeholders. Start Date: ASAP Business Context: This is a global property management platform, acquired in last year by a fast-growing SaaS organisation. Experiencing typical scale-up challenges: Hasn 't built a mature operating model. Immature commercial structure, challenges with billing, compliance, insurance, and account management. Several deep dives completed; there 's now a strong understanding of existing pain points and opportunities. With the current CEO stepping away, there 's an opportunity to reshape the business and bring in senior commercial leadership. Strategic Goals: Transition from a...

Role: Service design consultant Rate: Outside IR35 Location: 4 days a week onsite in Farnborough, 1 day remote. Duration: 6 months initially Clearance: DV required and Sole British national (willing to go through additional STRAP) Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions; input into the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities: Core competencies, knowledge, and experience Mastery of ITILv3 or v4 preferably with certification Extensive experience as a senior/lead Service Consultant/Architect on complex...

Role: Service design consultant Rate: Outside IR35 Location: 4 days a week onsite in Farnborough, 1 day remote. Duration: 6 months initially Clearance: DV required and Sole British national (willing to go through additional STRAP) Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions; input into the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities: Core competencies, knowledge, and experience ● Mastery of ITILv3 or v4 preferably with certification ● Extensive experience as a senior / lead Service Consultant /...

Job Title: D365 Power Platform Architect Contract Type: 6-Month Rolling Contract Location: Hybrid (London / UK-based) Rate: Up to £600/day (Outside IR35) Start Date: ASAP Client: Global IT Consultancy We’re working with a global IT consultancy to deliver a high-impact digital transformation programme for a major end client. They’re seeking a D365 Power Platform Architect to provide leadership and technical expertise across the Microsoft ecosystem—including Power Apps, Power Automate, Dataverse, and Dynamics 365—on a long-term, rolling contract. Key Responsibilities: Own the end-to-end architecture of Power Platform solutions, ensuring alignment with enterprise standards and client goals Design scalable, secure, and efficient solutions across Power Apps, Power Automate, Power Pages, and Dynamics 365 (CE/CRM) Guide teams through best practices for Power Platform development, deployment, and governance Integrate D365 with external data sources...

Digital Workplace Coach | Contract Outside IR35 | 2-Year Assignment Location: London-based (Hybrid, Onsite Presence Required) We are seeking an experienced Digital Workplace Coach to join a leading investment management firm on a high-impact, long-term contract. This is an exciting opportunity to join a well-established, values-driven team committed to helping colleagues across all levels get the best from modern workplace tools and AI-powered platforms. What You’ll Be Doing: You’ll support approx. 250 employees globally (200 in London) and combine proactive outreach with responsive support, helping colleagues get the most from the digital tools they use every day. Your core responsibilities: Run coaching sessions—including 1:1s, team drop-ins, onboarding, and structured masterclasses. Provide hands-on guidance on tools like Asana, Microsoft 365, Zoom, ChatGPT Enterprise, Superhuman, Calendly, and others. Proactively identify opportunities for...

PMO Lead / Portfolio Manager | 6 Month Contract | £550p/d Outside IR35 Are you an experienced Portfolio Manager with strong portfolio experience, interested in working for a high growth start up within one of the world’s most recognised brands? If so, this could be the perfect next role for you! This well-known, hugely successful brand is a unique group of companies that is changing businesses for good, giving customers choice and better service and having fun along the way! They’re now looking for a experienced Portfolio Manager to play a key role in portfolio planning, the implementation of the resource management process and change control process and take responsibility for reporting back to ExCo on the overall health of the portfolio. What are they looking for? Proven experience as a Portfolio Manager / PMO Lead Excellent stakeholder management skills Comfortable working in ambiguous environments. Good exposure to both agile and waterfall delivery...

Remote Contract (UK Candidates only) Ideal start date: 2-3 weeks Contract Duration: 6 months Outside IR35 About Elsewhen: Elsewhen, a London-based end to end consultancy, designs digital products and services for clients like Spotify, Google, Inmarsat, and WPP. Over the past decade, we have built a workplace prioritising impact, drive, openness, and friendliness. We value outcomes over hours and agility over rigid processes. Work Environment: Remote-first setup: Fully remote work with the option to use a WeWork membership for those who prefer occasional office access. Join our team:https://www.elsewhen.com. We’re looking for a Senior Frontend Engineer to join our engineering team. In this role, you will have collective ownership together with an outstanding team to ensure an excellent customer experience throughout the different projects. Things you will be doing: Translate visual designs into app components with extremely high fidelity....

Full job description Remote Contract (UK Candidates only) Ideal start date: 2-3 weeks Contract Duration: 6 months Outside IR35 About Elsewhen: Elsewhen, a London-based end to end consultancy, designs digital products and services for clients like Spotify, Google, Inmarsat, and WPP. Over the past decade, we have built a workplace prioritising impact, drive, openness, and friendliness. We value outcomes over hours and agility over rigid processes. Work Environment: Remote-first setup: Fully remote work with the option to use a WeWork membership for those who prefer occasional office access. Join our team:https://www.elsewhen.com. We’re looking for a Senior Frontend Engineer to join our engineering team. In this role, you will have collective ownership together with an outstanding team to ensure an excellent customer experience throughout the different projects. Things you will be doing: Translate...

Joining a new cross functional team (x 6) Ideal start date 1st July 2025 6 months (Initial - likely to extend) Freelance £competitive day rate & Outside IR35 2 days / week in person working - Central London Experience of Agile Delivery leading on a financial product programme beneficial but not essential Immediate interviews. We bring together the best in strategic services, user experience and technical delivery using Lean and Agile processes. Founded in 2010 by Stuart, Cain and David, we help large organisations improve their speed to market whilst focusing on delivering value to their users and customers. We work with our clients to understand their problems and validate ideas in order to deliver improved process efficiencies, strategic enhancements and new digital products and services (or make significant improvements to existing ones). The best bit about Red Badger is, of course, the team. We've been around for 10+ years now and we...

Full job description Joining a new cross functional team (x 6) Ideal start date 1st July 2025 6 months (Initial - likely to extend) Freelance £competitive day rate & Outside IR35 2 days / week in person working - Central London Experience of Agile Delivery leading on a financial product programme beneficial but not essential Immediate interviews.   We  bring together the best  in strategic services, user experience and technical delivery  using   Lean and Agile processes. Founded in 2010 by Stuart, Cain and David, we help large organisations improve their speed to market whilst focusing on delivering value to their users and customers. We work with our clients to understand their problems and validate ideas in order to deliver improved process efficiencies, strategic enhancements and new digital products and services (or make significant improvements to existing ones). The best bit...

6 Month Contract Outside IR35 About Us: Two Circles is a global sports agency. We drive growth for sports properties by delivering deeper connections with fans, through the intelligent use of data and technology. We work with some of the world’s biggest sports organisations – including the NFL, Premier League, Formula 1, AFL, Wimbledon and UEFA – and have been named Sport Industry Agency of the Year on more than four occasions. We have a team of over 950 Two Circlers working from 14 cities across APAC, North America, and EMEA, serving our expanding international client base. Data is at the center of our approach - helping clients to get a better understanding of their customers and deliver insights that influence top-level decision-making. From there, we develop digital products and integrate data and technology solutions that grow audiences and revenue across ticketing, participation, sponsorship and media. Role Description: As a part of our ongoing...

6 Month Contract Outside IR35 About Us: Two Circles is a global sports agency. We drive growth for sports properties by delivering deeper connections with fans, through the intelligent use of data and technology. We work with some of the world’s biggest sports organisations – including the NFL, Premier League, Formula 1, AFL, Wimbledon and UEFA – and have been named Sport Industry Agency of the Year on more than four occasions. We have a team of over 950 Two Circlers working from 14 cities across APAC, North America, and EMEA, serving our expanding international client base. Data is at the center of our approach - helping clients to get a better understanding of their customers and deliver insights that influence top-level decision-making. From there, we develop digital products and integrate data and technology solutions that grow audiences and revenue across ticketing, participation, sponsorship and media. Job Role: As a part of our ongoing...

6 Month Contract Outside IR35   About Us: Two Circles is a global sports agency. We drive growth for sports properties by delivering deeper connections with fans, through the intelligent use of data and technology.   We work with some of the world’s biggest sports organisations – including the NFL, Premier League, Formula 1, AFL, Wimbledon and UEFA – and have been named Sport Industry Agency of the Year on more than four occasions. We have a team of over 950 Two Circlers working from 14 cities across APAC, North America, and EMEA, serving our expanding international client base.   Data is at the center of our approach - helping clients to get a better understanding of their customers and deliver insights that influence top-level decision-making. From there, we develop digital products and integrate data and technology solutions that grow audiences and revenue across ticketing, participation, sponsorship and media....

6 Month Contract Outside IR35   About Us: Two Circles is a global sports agency. We drive growth for sports properties by delivering deeper connections with fans, through the intelligent use of data and technology. We work with some of the world’s biggest sports organisations – including the NFL, Premier League, Formula 1, AFL, Wimbledon and UEFA – and have been named Sport Industry Agency of the Year on more than four occasions.   We have a team of over 950 Two Circlers working from 14 cities across APAC, North America, and EMEA, serving our expanding international client base. Data is at the center of our approach - helping clients to get a better understanding of their customers and deliver insights that influence top-level decision-making. From there, we develop digital products and integrate data and technology solutions that grow audiences and revenue across ticketing, participation, sponsorship and media.  ...