12 customer service jobs found in Daventry

Job Title: Business Solution Lead Location: Burton on Trent, Hybrid working includes 2x office days (essential) Day Rate: Up to £600 Outside IR35 Duration: 6months + Start Date: ASAP Department: Technology and Change Riviera Travel is a leader in creating exceptional travel experiences, known for its high-quality escorted tours, river cruises, and solo holidays. With a strong heritage and a passion for detail, every journey is carefully designed to deliver memorable moments from start to finish. Joining Riviera means being part of a collaborative and people focused business where your work directly contributes to bringing unforgettable experiences to life for customers across the UK and beyond. The Role As Business Solution Lead, you will play a central role in shaping and delivering key transformation initiatives across the business. Acting as a bridge between business stakeholders and technology teams, you will ensure that new solutions are designed,...

Technical Design Authority (Security / SD-WAN / Fortinet) is required by fast growing and highly successful IT services and consulting provider. Role Summary: In the role of TDA you will be responsible for designing, documenting and managing technical collateral to support agreed strategic objectives and the development of standard offerings and blueprint solutions in the security area. Also, you will be guarding the overall solution architecture of customer designs and be involved in the implementation, testing and handover to operations of these solutions. The TDA will actively participate in the presales process as well to allow continuity through service fulfilment. Duties and Responsibilities: Design bespoke customer network security models, review and approve advanced (best practices and standards) security configuration and be personally involved in first deployments of the solution as well as in proof of concepts. Be engaged in the pre-sales process, supporting...

Salesforce Consultant/Business Analyst (Contract) | Outside IR35 Location: Nottingham (2-3 days per week onsite) Contract Length: 6 months Day Rate: Approximately £460-£473 per day IR35 Status: Outside IR35 I am currently recruiting for an experienced Salesforce Consultant or Business Analyst to support a significant Salesforce transformation programme focused on enhancing customer, partner and user experiences through Salesforce Experience Cloud. This role will play a key part in bridging the gap between business stakeholders and technical delivery teams, ensuring requirements are clearly defined, documented and translated into actionable user stories and solution designs. The successful candidate will be heavily involved in requirements gathering, process improvement, stakeholder engagement and helping prepare the business for the successful adoption of new Salesforce capabilities. Working alongside Salesforce Architects, Developers, Product Owners and business...

Data Engineer - NPPV 3 Cleared - Contract - Outside IR35 - Hybrid - Midlands VIQU have partnered with a well-established public-sector organisation in the Midlands, who are seeking a Data Engineer to join a major RMS (Records Management System) replacement programme. The successful Data Engineer will be responsible for designing and building robust data pipelines, supporting large-scale data migration activities, and enabling reporting and analytics capabilities across a complex enterprise environment. Key responsibilities: Design, develop, and optimise scalable ETL/ELT pipelines to support data migration, integration, and reporting requirements. Build data ingestion and transformation solutions across multiple source and target systems. Analyse existing datasets, schemas, and data structures to support mapping and migration activities. Work closely with solution architects and suppliers to implement target data models and integration patterns. Drive data quality...

Data Engineer – NPPV 3 Cleared – Contract – Outside IR35 – Hybrid – Midlands VIQU have partnered with a well-established public-sector organisation in the Midlands, who are seeking a Data Engineer to join a major RMS (Records Management System) replacement programme. The successful Data Engineer will be responsible for designing and building robust data pipelines, supporting large-scale data migration activities, and enabling reporting and analytics capabilities across a complex enterprise environment. Key responsibilities: Design, develop, and optimise scalable ETL/ELT pipelines to support data migration, integration, and reporting requirements. Build data ingestion and transformation solutions across multiple source and target systems. Analyse existing datasets, schemas, and data structures to support mapping and migration activities. Work closely with solution architects and suppliers to implement target data models and integration patterns. Drive data quality...

Job title: Enterprise Architect - 2 to 3 days per week Day rate: £600 per day - Outside IR35 / Limited Company Duration: 18 months initially Work schedule: 2-3 days per week Start date: Flexible, can allow for notice period Location: Fully remote, with possibly 1 or 2 days onsite Overview We are seeking an experienced Enterprise Architect to play a pivotal role in one of the UK's largest local government reorganisation programmes. Working across several councils, you will lead the design of the target enterprise architecture that will underpin the creation of new local authority structures. You'll ensure digital, data and technology services are integrated into a secure, scalable and future-ready operating model that enables successful transition on day one while supporting long-term transformation. You'll work closely with senior programme leaders, technical specialists and external partners to shape the future digital landscape of local government....

Job title: Enterprise Architect - 2 to 3 days per week Day rate: £600 per day - Outside IR35 / Limited Company Duration: 18 months initially Work schedule: 2-3 days per week Start date: Flexible, can allow for notice period Location: Fully remote, with possibly 1 or 2 days onsite Overview We are seeking an experienced Enterprise Architect to play a pivotal role in one of the UK 's largest local government reorganisation programmes. Working across several councils, you will lead the design of the target enterprise architecture that will underpin the creation of new local authority structures. You 'll ensure digital, data and technology services are integrated into a secure, scalable and future-ready operating model that enables successful transition on day one while supporting long-term transformation. You 'll work closely with senior programme leaders, technical specialists and external partners to shape the future digital landscape...

Change Lead/Manager Location: Hybrid Working - 2 days PW on-site in Birmingham, West Mids (travel non expensible) Market Day Rate - Outside IR35 (via limited/umbrella) Duration: 3 months initial TXP is seeking an experienced and commercially minded, Midlands based Change Lead/Manager to work on an exciting pensions/data project. Project - Ingestion of calculations scheme data from MS Excel into a Pensions platform so that the data can then be used for report and quicker calculations. This is a senior consulting leadership role and you will engage with executive and senior stakeholders. You will be expected to operate confidently across both strategic and delivery-focused activities, ensuring business needs, organisational objectives and customer outcomes are fully understood before recommending solutions. You will help the client understand not only what should change, but why change is required and how value will be realised. To qualify for this exciting new role, the...

Change Lead/Manager Location: Hybrid Working - 2 days PW on-site in Birmingham, West Mids (travel non expensible) Market Day Rate - Outside IR35 (via limited/umbrella) Duration: 3 months initial TXP is seeking an experienced and commercially minded, Midlands based Change Lead/Manager to work on an exciting pensions/data project. Project - Ingestion of calculations scheme data from MS Excel into a Pensions platform so that the data can then be used for report and quicker calculations. This is a senior consulting leadership role and you will engage with executive and senior stakeholders. You will be expected to operate confidently across both strategic and delivery-focused activities, ensuring business needs, organisational objectives and customer outcomes are fully understood before recommending solutions. You will help the client understand not only what should change, but why change is required and how value will be realised. To qualify for this exciting new...

Change Lead/Manager Location: Hybrid Working - 2 days PW on-site in Birmingham, West Mids (travel non expensible) Market Day Rate - Outside IR35 (via limited/umbrella) Duration: 3 months initial TXP is seeking an experienced and commercially minded, Midlands based Change Lead/Manager to work on an exciting pensions/data project. Project - Ingestion of calculations scheme data from MS Excel into a Pensions platform so that the data can then be used for report and quicker calculations. This is a senior consulting leadership role and you will engage with executive and senior stakeholders. You will be expected to operate confidently across both strategic and delivery-focused activities, ensuring business needs, organisational objectives and customer outcomes are fully understood before recommending solutions. You will help the client understand not only what should change, but why change is required and how value will be realised. To...

Network Engineer Hybrid Working Regional Travel Required Contract Duration: 6 Months initially Outside IR35 We are seeking a Senior Network Architect to join a growing communications and infrastructure technology team delivering advanced networking and security solutions across large-scale transportation and critical operational environments. This is an exciting opportunity to design and deliver secure, resilient, and high-performing network architectures that underpin essential public services. This role offers flexible working alongside visits to regional offices and project sites across the UK. The Opportunity As a Network Architect , you will take ownership of the design and delivery of complex telecommunications and network solutions, supporting operational systems including: Secure LAN/WAN network infrastructure SCADA and control system networks CCTV and surveillance systems Voice and communications platforms Passenger information and operational technology...

Oracle EPM Developer (PCMCS / Planning / Data Exchange) - Outside IR35 We are seeking experienced Oracle EPM Developers to support a major Oracle EPM transformation programme. This is a hands-on development role requiring consultants who have delivered Oracle EPM solutions through design, build, testing and deployment phases. We are particularly interested in developers with strong Profitability and Cost Management Cloud Service (PCMCS) experience, alongside Oracle Planning and EPM Data Exchange capabilities. Candidates should be technical specialists who have actively configured and developed Oracle EPM applications, rather than Business Analysts, Functional Leads or Project Managers. Key Responsibilities Develop and configure Oracle EPM Cloud applications. Design and build PCMCS profitability and cost allocation models. Configure Oracle Planning applications, forms, calculations and business rules. Develop and maintain data integrations using EPM Data Exchange. Build...