9 customer service jobs found in Daventry

Job Title: Business Solution Lead Location: Burton on Trent, Hybrid working includes 2x office days (essential) Day Rate: Up to £600 Outside IR35 Duration: 6months + Start Date: ASAP Department: Technology and Change Riviera Travel is a leader in creating exceptional travel experiences, known for its high-quality escorted tours, river cruises, and solo holidays. With a strong heritage and a passion for detail, every journey is carefully designed to deliver memorable moments from start to finish. Joining Riviera means being part of a collaborative and people focused business where your work directly contributes to bringing unforgettable experiences to life for customers across the UK and beyond. The Role As Business Solution Lead, you will play a central role in shaping and delivering key transformation initiatives across the business. Acting as a bridge between business stakeholders and technology teams, you will ensure that new solutions are designed,...

Interim Business Analyst Local Government Reorganisation - East Midlands £450 - £500/day Initial 6 months An East Midlands council is strengthening its LGR programme team ahead of key transition milestones and is looking for an experienced Business Analyst to help shape the move to a new unitary structure. This is a genuine opportunity to work at the centre of one of the biggest changes in local government for decades. You'll be joining a growing programme team with visibility across the full reorganisation. The role: Map as-is services and processes across councils in scope for reorganisation Support design of the Target Operating Model and day one readiness planning Gather and document requirements across workstreams including finance, customer services, digital and HR Produce options appraisals, gap analyses and process documentation for programme boards and senior stakeholders Support workstream leads with impact assessments and benefits mapping Work across...

Salesforce Consultant/Business Analyst (Contract) | Outside IR35 Location: Nottingham (2-3 days per week onsite) Contract Length: 6 months Day Rate: Approximately £460-£473 per day IR35 Status: Outside IR35 I am currently recruiting for an experienced Salesforce Consultant or Business Analyst to support a significant Salesforce transformation programme focused on enhancing customer, partner and user experiences through Salesforce Experience Cloud. This role will play a key part in bridging the gap between business stakeholders and technical delivery teams, ensuring requirements are clearly defined, documented and translated into actionable user stories and solution designs. The successful candidate will be heavily involved in requirements gathering, process improvement, stakeholder engagement and helping prepare the business for the successful adoption of new Salesforce capabilities. Working alongside Salesforce Architects, Developers, Product Owners and business...

Data Engineer - NPPV 3 Cleared - Contract - Outside IR35 - Hybrid - Midlands VIQU have partnered with a well-established public-sector organisation in the Midlands, who are seeking a Data Engineer to join a major RMS (Records Management System) replacement programme. The successful Data Engineer will be responsible for designing and building robust data pipelines, supporting large-scale data migration activities, and enabling reporting and analytics capabilities across a complex enterprise environment. Key responsibilities: Design, develop, and optimise scalable ETL/ELT pipelines to support data migration, integration, and reporting requirements. Build data ingestion and transformation solutions across multiple source and target systems. Analyse existing datasets, schemas, and data structures to support mapping and migration activities. Work closely with solution architects and suppliers to implement target data models and integration patterns. Drive data quality...

D365 Technical Consultant - F&O (Finance & Operations) 3 month contract Outside IR35 2 days per week travel Design, develop, configure and customise D365 modules within Finance, HR, Sales and marketing (F&O to start) Everything that cant be completed via just configuration alone by the functional consultant Development would and could include Custom workflows, Javascript, power automate, custom API's. Integration with external systems such as Sharepoint, outlook, or third party apps. The chosen consultant will also troubleshoot bugs, performance issues, failed integrations, security issues and support testing candidate must have come from a consulting/professional services background working on internal projects D365/FINANCE/OPERATIONS/F&O/MICROSOFT DYNAMICS/TECHNICAL CONSULTANT

Digital Architect Location: Hybrid (2-3 days travel to offices in Hemel Hempstead) Contract: Outside IR35 Day rate: Up to £600 per day Duration: Initial 6 months but will most likely extend Start date: ASAP A well-known organisation within the hospitality industry currently require support the with integrating a new booking system. As a result, they're require a hands on not conceptual, Architect, from a holidays, large hotel chain, retail, CMS or large scale Ecommerce background to support with the delivery. You will possess a blend of technical expertise, design thinking approach, and a deep understanding of ecommerce architecture tailored to the unique needs of their industry. Key Deliverables: - Design and implement intuitive navigation and streamlined booking processes for their range of offerings, including holidays, dining, and entertainment packages, that enhance our customer's experience. - Implement inventory techniques tailored to our offerings to...

D365 Technical Consultant - F&O (Finance & Operations) 3 month contract flexible on rates/part time options available Outside IR35 2 days per week ideally in Birmingham Design, develop, configure and customise D365 modules within Finance, HR, Sales and marketing (F&O to start) Everything that cant be completed via just configuration alone by the functional consultant Development would and could include Custom workflows, Javascript, power automate, custom API's. Integration with external systems such as Sharepoint, outlook, or third party apps. The chosen consultant will also troubleshoot bugs, performance issues, failed integrations, security issues and support testing candidate must have come from a consulting/professional services background working on internal projects

An exciting opportunity has arisen for a Programme Manager to join an internationally established 1st tier automotive supplier on a contract basis (Outside IR35) The succesful Programme Manager will be responsible for introducing new projects into the business from concept through to production. Further responsibilities will include: *Supporting the program feasibility checks (strategic, commercial, technical) and has full program responsibility from the programme award to SOP. *Identification and selection of support services (tooling and tier 2 suppliers).    *Throughout the development process the Programme Consultant will be required to support the team and ensure that the program budget will be met. *Liaison with all Internal & External Departments (Including Design, Manufacturing & Sales). *Ensure that Suppliers produce, deliver and work to robust programme timing plans. *Creation of Specifications and Design Guidelines for all Commodities. *Liaison with the...

Digital Architect Location: Hybrid (2-3 days travel to offices in Hemel Hempstead) Contract: Outside IR35 Day rate: Up to £600 per day Duration: Initial 6 months but will most likely extend Start date: ASAP A well-known organisation within the hospitality industry currently require support the with integrating a new booking system. As a result, they're require a hands on not conceptual, Architect, from a holidays, large hotel chain, retail, CMS or large scale Ecommerce background to support with the delivery. You will possess a blend of technical expertise, design thinking approach, and a deep understanding of E-commerce architecture tailored to the unique needs of their industry. Key Deliverables: - Design and implement intuitive navigation and streamlined booking processes for their range of offerings, including holidays, dining, and entertainment packages, that enhance our customer's experience. - Implement inventory techniques tailored to our offerings to...