£500 - £550 per day
Outside Spy
Bristol, UK
Business Analyst - SC Cleared - ITSM/SIAM/Operating Models/ServiceNow/Halo £500-£550pd Outside IR35 Business Analyst required with strong experience of creating/delivering operating models in an ITSM transformational environment., capable of operating across the full delivery life cycle-from discovery to implementation-whilst also contributing to strategic advisory work. Brings strong analytical thinking, structured problem-solving, and stakeholder engagement, supported by hands-on experience in operating model transformation and digital strategy. Equally comfortable gathering detailed business requirements as contributing to operating model design and technology-enabled change. Core Competencies 1. Business Analysis & Delivery Requirements elicitation using structured techniques (interviews, workshops, observation, process mapping, user stories). Experience identifying opportunities for workflow automation, self-service, AI-enabled decision support, or...