15 service design consultant jobs found

Customer Operations Strategy Consultant required urgently for our Consultancy client based in the North West of England for an initial 4-6-week engagement in the Insurance, Life & Pensions sector . Our client is seeking an experienced Customer Operations Strategy Consultant to provide independent assurance and strategic guidance on a major customer operations transformation programme. This role is Outside IR35 and can be worked predominantly remotely, with occasional travel to the client site(s) in North West England. The client has already made significant progress in defining their customer operations strategy and is now looking for a senior-level consultant to conduct a comprehensive review, identify gaps, validate the approach, and help shape the next phase of their transformation roadmap. This is a high-impact engagement suited to a seasoned strategy professional with a strong track record of leading enterprise-wide customer operations transformation initiatives....

ServiceNow Architect - 6 months | London, UK (Hybrid - 2 days/week in office) - Outside IR35 We are seeking an experienced ServiceNow Architect to lead the design and implementation of ServiceNow Technology Service Operations Management (SOMT) solutions for a leading technology services organisation. You will define scalable IT Operations architectures, drive observability and AIOps initiatives, and enable proactive operations across large enterprise estates. The role needs strong technical leadership and hands-on architecture, working with enterprise stakeholders to transform IT Operations using ServiceNow best practices. Key Responsibilities: Define end-to-end ServiceNow architecture aligned to enterprise IT Operations strategy, covering Service Mapping, Event Management, Operational Intelligence, Cloud Observability and AIOps Drive architecture decisions across hybrid, multi-cloud and on-premises environments Lead SOMT implementations across large enterprise...

Azure Data & AI Architect/Consultant, £600 per day outside IR35 3 months initially, Remote Working Bench IT require an experienced Azure Data & AI Architect/Consultant to join a well respected Microsoft Consulting partner starting ASAP. The successful Architect/Consultant will be giving customers guidance and confidence in their journeys, helping organisations understand that the business value of the tech and remaining hands on with regards to solutioning as well as implementation. Consulting and Customer Engagement Proven experience leading customer workshops, discovery sessions and strategic advisory engagements. Ability to translate business objectives into practical Data and AI roadmaps and technical solutions. Strong consulting skills with the ability to influence decisions, challenge assumptions and guide customers through technology transformation initiatives. Solution Architecture Significant experience architecting and delivering modern...

Tecknuovo is a deliberately different digital consultancy, delivering secure, modern technology solutions while upskilling client teams to ensure zero long-term dependency. We are seeking an experienced Actively SC Cleared Oracle DBA to support a major data transformation and modernisation programme. This role will focus on the management, optimisation and migration of Oracle database environments, supporting cloud adoption initiatives and ensuring resilient, secure and high-performing data platforms. You will work within agile delivery teams, providing hands-on expertise across Oracle 19c , AWS , AWS DMS , database migration, automation and modern DevOps practices. Key Responsibilities Assess and review existing Oracle database environments, configurations and operational processes. Support database migration, upgrade and modernisation initiatives. Manage and optimise Oracle 19c database performance, availability and reliability. Design and implement secure,...

Linux Engineer 3-month contract (initially) Remote Working Outside-IR35 Market Rates (c£500 to £525 per day) The Opportunity: We are seeking an experienced Linux Engineer to support the remediation, migration and security improvement of critical Linux-based services within a public sector environment. The role will involve upgrading Debian production environments, migrating an existing Solaris/HSCN service to a replacement Red Hat Enterprise Linux (RHEL) platform, strengthening SSH/SFTP security and improving automation, monitoring and operational supportability. Skills and Experience: Strong Linux systems administration and engineering experience. Hands-on experience with Debian and Red Hat Enterprise Linux (RHEL). Experience supporting production upgrades, service migrations and cutovers. Strong knowledge of SSH/SFTP, Linux security and account management. Scripting and automation skills, alongside monitoring, troubleshooting and technical documentation. This is...

Solution Architect 3-month contract (initially) Remote Working Outside-IR35 Market Rates (c£540 to £560 per day) The Opportunity: We are seeking an experienced Solution Architect to support a public sector organisation delivering critical digital services with a strong software engineering background who can turn complex requirements into clear designs and practical development tasks. Working alongside established delivery squads, you will design and assure technical solutions, resolve complex integration challenges and translate architecture into actionable engineering work and shape solutions across interconnected platforms and external services. Your work will span API design, systems integration, platform enhancements and technical migrations, taking solutions from initial design through assurance and into implementation. Skills and Experience: Proven Solution Architecture experience combined with a strong software engineering background. Expertise in API design,...

ServiceNow SOMT Architect London (Hybrid) 6 Month Contract £550/day (Outside IR35) ServiceNow SOMT Architect needed for a 6 Month Contract in London (Hybrid). Must have strong SOMT (Sales Order Management for Telecommunications) expertise. Hybrid Working – 2 to 3 days/week remote (WFH) and the remainder of the time working from the office in London. Paying up to £550/day (Outside IR35). Working with a global IT Consultancy supporting a leading Telecoms end client. Start ASAP in October / November 2026. Stong hands-on ServiceNow Architecture + SOMT (Sales Order Management for Telecommunications) expertise. ServiceNow Architect to lead the design, architecture + implementation of ServiceNow Technology Service Operations Management (SOMT) solutions. Defining scalable IT Operations architectures, driving observability, AIOps initiatives + enabling proactive operations through ServiceNow SOMT modules. Strong ServiceNow ITSM, IT Operations + Enterprise Monitoring....

ServiceNow SOMT Architect London (Hybrid) 6 Month Contract £550/day (Outside IR35) ServiceNow SOMT Architect needed for a 6 Month Contract in London (Hybrid). Must have strong SOMT (Sales Order Management for Telecommunications) expertise. Hybrid Working - 2 to 3 days/week remote (WFH) and the remainder of the time working from the office in London. Paying up to £550/day (Outside IR35). Working with a global IT Consultancy supporting a leading Telecoms end client. Start ASAP in October/November 2026. Stong hands-on ServiceNow Architecture + SOMT (Sales Order Management for Telecommunications) expertise. ServiceNow Architect to lead the design, architecture + implementation of ServiceNow Technology Service Operations Management (SOMT) solutions. Defining scalable IT Operations architectures, driving observability, AIOps initiatives + enabling proactive operations through ServiceNow SOMT modules. Strong ServiceNow ITSM, IT Operations + Enterprise Monitoring....

Technical Architect Location: Bristol Pay: Up to£93p/h (Outside IR35) Please note that, due to the nature of the work, you must already hold a high level of UK security clearance - SC. Overview: We are seeking an experienced Technical/Software Architect to design and deliver secure, scalable and resilient software solutions. You will contribute to architectural decisions, support product roadmaps, and collaborate with engineering teams to deliver innovative solutions across complex environments. Responsibilities: Design and maintain secure, scalable software architectures aligned with customer requirements. Define architectural solutions that follow enterprise principles and secure-by-design standards. Support product roadmaps, technology innovation and capability development. Contribute to bids, proposals and solution strategies. Collaborate with engineering teams throughout the software development life cycle. Promote best practice...

Full Stack Developer (Kotlin & TypeScript) - Public Sector Transformation - OUTSIDE IR35 - ACTIVE SC CLEARANCE REQUIRED Tecknuovo is a deliberately different digital consultancy, delivering secure, modern technology solutions while upskilling client teams to ensure zero long-term dependency. We are seeking an experienced Full Stack Developer (Kotlin & TypeScript) to support a major public sector transformation programme focused on the modernisation and decomposition of Legacy probation systems. This role would suit senior software engineers with strong experience delivering cloud-native applications, APIs and digital services within complex enterprise environments. You'll play a key role in building the next generation of platforms and services that will replace critical Legacy systems and support the wider transformation programme. Working as part of a multidisciplinary delivery team, you'll collaborate with architects, product teams, engineers and...

Solution Architect - Integration Outside IR35 - Fully remote with occasional client visit We're looking for an experienced Solution Architect to join a Midlands-based organisation on an initial 3-6 month contract . This is a fully remote opportunity , with occasional travel to client sites when required. You'll play a key role in shaping integration solutions, working closely with technical teams, business stakeholders and clients to design scalable, robust and effective technology solutions. We're particularly interested in candidates who have progressed into architecture from either a Business Analysis or Integration Development background, as well as those with established Solution Architecture experience. Key Responsibilities Design and define integration and technology solutions aligned to business and technical requirements. Work with technical and non-technical stakeholders to understand requirements and translate them into effective architecture....

Position: Senior Wireless Network Architect Start Date: ASAP Duration: 6 Month Contract Location: UK - Remote Rate: £500 - £595 per day outside of IR35 Reference: 20895 We are seeking an experienced Wireless Network Architect to support a major enterprise wireless infrastructure transformation. The assignment will focus on the modernisation of an established Cisco-based wireless environment, requiring deep technical expertise across wireless architecture, RF planning, controller migration and deployment delivery. The successful consultant will work alongside the existing technology vendor, providing independent technical oversight, validating proposed designs and ensuring that implementation decisions meet the required operational and performance standards. This is a hands-on architecture role combining technical leadership, engineering delivery and stakeholder engagement. The individual will take ownership of wireless design assurance, RF survey interpretation...

Salesforce Marketing Cloud Personalization Consultant London | Outside IR35 | £450-500 Day Rate | Part-time (1x a week for approx. 8 weeks) This is a highly visible consultancy assignment focused on improving the foundations for scalable personalisation in a regulated environment. You will work alongside senior stakeholders, validating existing technical findings and helping shape the future operating model for customer data, identity, and activation. The Company They are an established consultancy supporting a major organisation through the redesign of its web data and personalisation capabilities. The project focuses on strengthening data governance, identity resolution, consent management, and personalisation readiness across digital channels. You will work in a coaching and advisory capacity, helping the client's team define best practice and technical standards rather than carrying out implementation work directly. The Role and Deliverables Validate findings...

Job Description: Integration Solution Architect Contract Outside IR35 Birmingham, UK (Remote with occasional on-site collaboration) Infinite Talent have partnered with a growing technology consultancy that specialises in helping organisations modernise and automate their technology landscape. Their expertise spans the full spectrum of business challenges from tactical technology replacements to strategic AI initiatives. Whether replacing Legacy point-to-point integrations, enabling self-service automation capabilities across business units, or building a strategy, their delivery methods are specifically designed to meet unique client pace, scale requirements, and governance needs. They are looking for an enthusiastic and driven Integration Solution Architect to join their growing integration practice. This position is perfectly suited to someone who has begun their career in solution architecture and is looking to deepen their expertise in enterprise...

Salesforce Marketing Cloud Personalization Consultant London | Outside IR35 | £450-500 Day Rate | Part-time (1x a week for approx. 8 weeks) This is a highly visible consultancy assignment focused on improving the foundations for scalable personalisation in a regulated environment. You will work alongside senior stakeholders, validating existing technical findings and helping shape the future operating model for customer data, identity, and activation. The Company They are an established consultancy supporting a major organisation through the redesign of its web data and personalisation capabilities. The project focuses on strengthening data governance, identity resolution, consent management, and personalisation readiness across digital channels. You will work in a coaching and advisory capacity, helping the client 's team define best practice and technical standards rather than carrying out implementation work directly. The Role and Deliverables...