£500 - £501 per day
Outside Spy
Remote (London, UK)
Solution Architect - CRM | Outside IR35 | Remote We're looking for an experienced Solution Architect to support a major transformation programme focused on the transition to a new CRM platform and associated contact centre services. This role will play a key part in assessing the current technology landscape, defining the target architecture and producing the technical documentation required to support a smooth migration and implementation. The Role Working closely with technical and business stakeholders, you'll take ownership of the architecture across the existing estate, producing clear as-is and to-be designs while considering integration, supplier dependencies and migration strategy. This is a design-led role focused on creating a robust transitional architecture that enables future CRM adoption with minimal operational disruption. Key Responsibilities Produce current-state and target-state architecture documentation across CRM, contact centre and integration...