Outside Spy
Remote (United Kingdom)
We are seeking an experienced Microsoft Dynamics 365 CRM Consultant for an initial 3-month contract to provide functional support, configuration and ongoing improvements across an existing Dynamics 365 CRM environment. The successful candidate will have strong hands-on experience with Microsoft Dynamics 365 Customer Engagement (CE), supporting business users, troubleshooting functional issues and ensuring the CRM platform meets operational requirements. This is a hands-on, support-focused role requiring someone who can quickly understand an existing CRM environment, work closely with business stakeholders and deliver effective solutions with minimal supervision. Key Responsibilities Provide day-to-day functional support for Microsoft Dynamics 365 CRM/Customer Engagement. Investigate and resolve functional issues, system errors and user-reported incidents. Configure and maintain existing CRM functionality, including forms, views, dashboards, business...