5 customer service jobs found

Full job description Lead the transformation of customer engagement through cutting-edge AWS Connect solutions in this senior technical role. Salary:  £450 - 600 per day AWS Connect Solutions Architect / Lead Engineer £450 - £600 per day | Outside IR35 | Fully Remote | Initial 6-Month Contract The Opportunity You'll be brought in to strengthen the current structure, provide senior technical ownership of AWS Connect, and support multiple squads who need specialist expertise. The business currently uses the platform across telephony and webchat, with ambitions to extend usage into wider customer service and engagement channels. Key Responsibilities Lead the engineering strategy and roadmap for the AWS Connect platform Act as the senior technical SME across multiple product squads Design scalable, secure, and efficient AWS Connect solutions Improve and optimise existing telephony and webchat capabilities...

Senior Oracle Fusion Technical Consultant (Outside IR35 Contract) Department: Enterprise Applications Job Description Senior Oracle Fusion Technical Consultant (Cloud Extension Focussed) (Outside IR35 Contract) You must be eligible for CTC Clearance. To be eligible for CTC clearance you need to have lived in the UK for the last 3 years. Build. Integrate. Innovate. Drive Oracle Fusion Extensions  with OIC, VBCS & APEX at Version 1. Are you an experienced  Oracle Cloud Developer  ready to lead the design and delivery of next-generation extensions for Oracle Fusion ERP and HCM? Join  Version 1 , one of Europe’s fastest-growing Oracle Partners, where innovation, technical excellence, and customer success drive everything we do. As a  Senior Oracle Fusion Technical Consultant , you’ll take ownership of developing secure, scalable, and intuitive custom applications using  Oracle Integration Cloud (OIC),...

Eckoh  is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is...

Full job description Eckoh  is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement...

Cutover & Service Transition Manager Oracle Fusion Contract - Outside IR35 Duration - 12 months Hybrid - 2 days London or Sunderland ***Hand on Oracle Fusion experience is essential*** We're seeking an experienced Cutover & Service Transition Manager to lead go-live and service transition for a major Oracle Fusion Finance implementation. Key responsibilities: Lead end-to-end cutover planning, rehearsals, and go-live execution Manage service transition, operational readiness, and Hypercare Coordinate closely with SI partners and internal stakeholders Oversee complex, multi-system SaaS deployments Manage data migration sequencing and reconciliation Experience required: Proven cutover leadership on Oracle Fusion implementations Strong service transition / operational readiness experience Experience managing Hypercare and BAU handover ITIL knowledge desirable This is a 12 month initial contract with a high chance...