8 customer service jobs found

Job Title: Desktop Support Engineer Contract Type: Temporary Duration: Initial 2 month contract Location: Various Sites (Travel Required) Pay Rate: £150 per day (Outside IR35) Driving Licence and own car required North West England About the Role: Our client is seeking a skilled Desktop Support Engineer for a temporary contract focused on conducting audit work across multiple sites. This is an exciting opportunity for an individual who thrives in dynamic environments and enjoys hands-on technical support. Key Responsibilities: Conduct audits of desktop systems and services across various locations. Provide technical support for desktop services, including troubleshooting hardware and software issues. Work with Zebra printers and other peripherals to ensure functionality and reliability. Document findings and provide recommendations based on audit results. Collaborate with team members to enhance service...

UX Designer | £450 - £500 We're working with a leading digital solutions specialist focusing on large-scale self-service transformation projects on this exciting opportunity. We are looking for a creative powerhouse to bridge the gap between complex business logic and intuitive user experiences for both customer and agent-side platforms. This is a high-impact 6-month contract where you will drive the design evolution of critical portals within a fast-paced Agile environment. You’ll be the design authority in sprint ceremonies, leveraging tools like Figma or Sketch to turn intricate requirements from Product Owners and Solution Architects into seamless digital products. The Role Lead the end-to-end UX lifecycle for customer self-service and internal agent-facing portals using a User-Centered Design (UCD) approach. Facilitate collaborative design workshops to extract requirements and align stakeholders across Product, Engineering, and Business Architecture. Create...

JIRA/Atlassian Specialist – Manchester Remote working Contract – Outside IR35 upto £625 Duration 1 Month A leading Manchester client seeks an independent Jira Specialist to review their JSM environment, identify key gaps, and implement improvements. The role covers process standards, workflow and SLA setup, initial automation, knowledge base seeding, and a Rovo agent proof of concept for one use case. Key skills and responsibilities, Extensive, practical experience administering and configuring JSM in operational support settings, including workflows, SLAs, queues, routing, and automation rules. Demonstrated ability to review and enhance existing JSM environments; this role is not suitable for those with only greenfield implementation backgrounds. Proficient in creating Atlassian automation rules to manage support tickets, covering triage, routing, and escalation. Capable of organizing JSM or Confluence knowledge bases to facilitate customer self-service...

UX Designer | £450 - £500 We're working with a leading digital solutions specialist focusing on large-scale self-service transformation projects on this exciting opportunity. We are looking for a creative powerhouse to bridge the gap between complex business logic and intuitive user experiences for both customer and agent-side platforms. This is a high-impact 6-month contract where you will drive the design evolution of critical portals within a fast-paced Agile environment. You’ll be the design authority in sprint ceremonies, leveraging tools like Figma or Sketch to turn intricate requirements from Product Owners and Solution Architects into seamless digital products. The Role Lead the end-to-end UX lifecycle for customer self-service and internal agent-facing portals using a User-Centered Design (UCD) approach. Facilitate collaborative design workshops to extract requirements and align stakeholders across Product, Engineering, and Business Architecture. Create...

UX Designer | £450 - £500 We're working with a leading digital solutions specialist focusing on large-scale self-service transformation projects on this exciting opportunity. We are looking for a creative powerhouse to bridge the gap between complex business logic and intuitive user experiences for both customer and agent-side platforms. This is a high-impact 6-month contract where you will drive the design evolution of critical portals within a fast-paced Agile environment. You’ll be the design authority in sprint ceremonies, leveraging tools like Figma or Sketch to turn intricate requirements from Product Owners and Solution Architects into seamless digital products. The Role Lead the end-to-end UX lifecycle for customer self-service and internal agent-facing portals using a User-Centered Design (UCD) approach. Facilitate collaborative design workshops to extract requirements and align stakeholders across Product, Engineering, and Business Architecture. Create...

ServiceNow Developer - CONTRACT - 3 Months - Outside IR35 - Good Day Rate - Manchester (Hybrid 2 Days a Week) Harvey Nash has been exclusively engaged by a market-leading firm to recruit a Contract ServiceNow Developer on an initial 3 month contract. As a ServiceNow Developer, you will be delivering brand new workflows and automating reports within the business. This will also include developing and maintaining integrations between ServiceNow and existing systems. Responsibilities: * Working on developing the ServiceNow Portal to create Custom Pages. * Integrating and Maintaining Existing Workflows. * Support and Maintenance on any issues within ServiceNow. Experience: * In-depth knowledge of ServiceNow Development, including workflows and data management. * Strong Proficiency in Java Script, HTML and Web Services. * Strong Problem Solving Abilities. * Strong Team Working and Communication Skills. Certifications (Desirable): * Certified System Administrator (CAS) *...

ServiceNow Developer - CONTRACT - 3 months - Outside IR35 - Good Day Rate - Manchester (Hybrid 2 Days a Week) Harvey Nash has been exclusively engaged by a market-leading firm to recruit a Contract ServiceNow Developer on an initial 3 month contract. As a ServiceNow Developer, you will be delivering brand new workflows and automating reports within the business. This will also include developing and maintaining integrations between ServiceNow and existing systems. Responsibilities: * Working on developing the ServiceNow Portal to create Custom Pages. * Integrating and Maintaining Existing Workflows. * Support and Maintenance on any issues within ServiceNow. Experience: * In-depth knowledge of ServiceNow Development, including workflows and data management. * Strong Proficiency in Java Script, HTML and Web Services. * Strong Problem Solving Abilities. * Strong Team Working and Communication Skills. Certifications (Desirable): * Certified System Administrator (CAS) *...

ServiceNow Developer - CONTRACT - 3 Months - Outside IR35 - Good Day Rate - Manchester (Hybrid 2 Days a Week) Harvey Nash has been exclusively engaged by a market-leading firm to recruit a Contract ServiceNow Developer on an initial 3 month contract. As a ServiceNow Developer, you will be delivering brand new workflows and automating reports within the business. This will also include developing and maintaining integrations between ServiceNow and existing systems. Responsibilities: * Working on developing the ServiceNow Portal to create Custom Pages. * Integrating and Maintaining Existing Workflows. * Support and Maintenance on any issues within ServiceNow. Experience: * In-depth knowledge of ServiceNow Development, including workflows and data management. * Strong Proficiency in Java Script, HTML and Web Services. * Strong Problem Solving Abilities. * Strong Team Working and Communication Skills. Certifications (Desirable): * Certified...