2 customer service jobs found

Programme Manager – Loan Management | Contract Role | Outside IR35 - £750 per Day UK | Mostly remote with monthly travel to Yorkshire, some to London Role Purpose We are seeking an experienced Programme Manager to lead the delivery of a critical Loan Management transformation programme within a regulated financial services environment. The role will be responsible for end‑to‑end delivery of complex change across loan servicing, customer account management, data processing, and regulatory compliance, ensuring outcomes are delivered safely, on time, and to the required quality standards. This is a hands‑on leadership role, suited to a Programme Manager who combines strong delivery discipline with deep experience operating in customer‑risk and regulator‑facing environments. Key Responsibilities Programme Delivery Lead the end‑to‑end delivery of a Loan Management programme, from initiation through to implementation and business adoption. Define,...

Programme Manager – Acquisition & Platform Integration | Contract | Outside IR35 - £750 per day | Yorkshire - Hybrid 1 Day per Week Role Purpose We are seeking an experienced Programme Manager to lead the delivery of complex, high‑impact acquisition and platform integration programmes within a regulated financial services environment. The role will focus on the integration of legacy and target platforms, live data migration, and third‑party delivery, ensuring business continuity, regulatory compliance, and successful adoption. This is a hands‑on delivery role for a Programme Manager who thrives in technically complex change, can confidently operate in live environments, and maintains a strong focus on business outcomes rather than activity. Key Responsibilities End‑to‑End Programme Delivery Lead the definition, planning, and delivery of large‑scale acquisition and integration programmes from initiation through to business adoption. Own programme...