21 customer service jobs found

Dynamics 365 CRM & Business Central Developer | £450 - £500 We're working with a rapidly expanding UK IT Managed Services Provider that is heavily investing in the automation of their internal ecosystem on this exciting opportunity. This is a high-impact contract role where you will bridge the gap between CRM and Business Central to drive operational excellence. As a key technical figure, you will be responsible for re-engineering the internal Dynamics environment, ensuring seamless workflows and robust data flow across the business. You’ll leverage the full Power Platform stack to turn a core platform into a powerful automation engine. The Role Lead the stabilization and technical improvement of the Dynamics 365 CRM platform to support business growth. Design and deliver complex integrations between Dynamics 365 Sales/Service and Dynamics 365 Business Central. Build and deploy advanced automations using Power Automate to streamline the end-to-end customer...

Dynamics 365 CRM & Business Central Developer | £450 - £500 We're working with a rapidly expanding UK IT Managed Services Provider that is heavily investing in the automation of their internal ecosystem on this exciting opportunity. This is a high-impact contract role where you will bridge the gap between CRM and Business Central to drive operational excellence. As a key technical figure, you will be responsible for re-engineering the internal Dynamics environment, ensuring seamless workflows and robust data flow across the business. You’ll leverage the full Power Platform stack to turn a core platform into a powerful automation engine. The Role Lead the stabilization and technical improvement of the Dynamics 365 CRM platform to support business growth. Design and deliver complex integrations between Dynamics 365 Sales/Service and Dynamics 365 Business Central. Build and deploy advanced automations using Power Automate to streamline the end-to-end customer...

Dynamics 365 CRM & Business Central Developer | £450 - £500 We're working with a rapidly expanding UK IT Managed Services Provider that is heavily investing in the automation of their internal ecosystem on this exciting opportunity. This is a high-impact contract role where you will bridge the gap between CRM and Business Central to drive operational excellence. As a key technical figure, you will be responsible for re-engineering the internal Dynamics environment, ensuring seamless workflows and robust data flow across the business. You’ll leverage the full Power Platform stack to turn a core platform into a powerful automation engine. The Role Lead the stabilization and technical improvement of the Dynamics 365 CRM platform to support business growth. Design and deliver complex integrations between Dynamics 365 Sales/Service and Dynamics 365 Business Central. Build and deploy advanced automations using Power Automate to streamline the end-to-end customer...

UX Designer | £450 - £500 We're working with a leading digital solutions specialist focusing on large-scale self-service transformation projects on this exciting opportunity. We are looking for a creative powerhouse to bridge the gap between complex business logic and intuitive user experiences for both customer and agent-side platforms. This is a high-impact 6-month contract where you will drive the design evolution of critical portals within a fast-paced Agile environment. You’ll be the design authority in sprint ceremonies, leveraging tools like Figma or Sketch to turn intricate requirements from Product Owners and Solution Architects into seamless digital products. The Role Lead the end-to-end UX lifecycle for customer self-service and internal agent-facing portals using a User-Centered Design (UCD) approach. Facilitate collaborative design workshops to extract requirements and align stakeholders across Product, Engineering, and Business Architecture. Create...

Senior AWS Engineer - Up to £500 per day 6 month initial contract Fully Remote - UK Based Outside IR35 Role Overview We are seeking an experienced Senior AWS Engineer to join our Professional Services delivery team on a fixed term basis to support the delivery of a major AWS migration and separation programme for an enterprise customer. This role will form part of a multi-disciplinary delivery team working alongside Solution Architects, Project Managers, and customer technical stakeholders to build, migrate, and deploy AWS infrastructure and application services as part of a structured separation of an existing hybrid estate into a new AWS Organisation. The successful candidate will play a hands-on role in delivering landing zone implementation, networking build activities, server migration, and application platform deployment using Infrastructure as Code (IaC) approaches. This is a customer-facing delivery role within a professional services consultancy...

UX Designer | £450 - £500 We're working with a leading digital solutions specialist focusing on large-scale self-service transformation projects on this exciting opportunity. We are looking for a creative powerhouse to bridge the gap between complex business logic and intuitive user experiences for both customer and agent-side platforms. This is a high-impact 6-month contract where you will drive the design evolution of critical portals within a fast-paced Agile environment. You’ll be the design authority in sprint ceremonies, leveraging tools like Figma or Sketch to turn intricate requirements from Product Owners and Solution Architects into seamless digital products. The Role Lead the end-to-end UX lifecycle for customer self-service and internal agent-facing portals using a User-Centered Design (UCD) approach. Facilitate collaborative design workshops to extract requirements and align stakeholders across Product, Engineering, and Business Architecture. Create...

A leading Independent IT Infrastructure and Services Consultancy are looking for an experienced Infrastructure Test Manager with Security Clearance Outside IR35 Up to £500 per day 4-month contract initially As a Test Manager, you will lead and deliver test management engagements across medium to large projects, ensuring agreed requirements are validated, risks are identified, and defects are effectively managed to reduce the cost of remediation. You will take end-to-end ownership of test strategy and delivery, providing clear reporting to programme and senior stakeholders, promoting best practice test management, and driving continuous service improvement. The role involves collaboration with global, multi location teams, often within client environments, and contributing to commercial and performance objectives. Responsibilities Defining and managing test strategies, plans, execution schedules, tools, defect and risk management processes, governance reporting, go/no go...

Service Management Consultant (Service Desk), £540 per day outside IR35 3 months initially, Remote Working & London Bench IT require an experienced Service Management Consultant to focus on the Service Desk to conduct a full operational review, identify performance gaps, and lead the transformation of the service desk through process optimisation, automation, AI integration, and modern tooling to deliver measurable improvements in user experience, efficiency, and cost-effectiveness. The successful resource should have the skills and experience included below. Please note this role is working 2-3 days per week in London. Experience: Proven record of delivering against IT Service Management (ITSM) Proven track record leading service desk transformation initiatives Deep knowledge of ITIL (ITIL4 certification preferred) Experience with leading ITSM platforms (ServiceNow, Jira SM, etc.) Strong analytical and data-driven decision-making capability...

UX Designer | £450 - £500 We're working with a leading digital solutions specialist focusing on large-scale self-service transformation projects on this exciting opportunity. We are looking for a creative powerhouse to bridge the gap between complex business logic and intuitive user experiences for both customer and agent-side platforms. This is a high-impact 6-month contract where you will drive the design evolution of critical portals within a fast-paced Agile environment. You’ll be the design authority in sprint ceremonies, leveraging tools like Figma or Sketch to turn intricate requirements from Product Owners and Solution Architects into seamless digital products. The Role Lead the end-to-end UX lifecycle for customer self-service and internal agent-facing portals using a User-Centered Design (UCD) approach. Facilitate collaborative design workshops to extract requirements and align stakeholders across Product, Engineering, and Business Architecture. Create...

Senior AI Engineer - GCP/Google Cloud UK Wide Fully Remote (Must have RTW in the UK, and be UK based) 3 month contract - Outside IR35 Would you be interested in joining one of the highest regarded tech Consultancies in the UK and Europe for delivering AWS & GCP migrations and modernisation's to SMBs in the private sector? Everyone in this business operates at Senior Level, having the perfect blend between Architecture/consulting. This is high impact work, you'll be making a real difference to the customers they work with. This business is at the start of their journey to build a stellar GCP practice - they've already got a UK AWS practice of c80 people, and in the last year have hired a superstar sales team, Head of Digital for GCP, and Google Workspace pros. If you want to be surrounded by people smarter than you, and deliver high-impact work, I highly recommend investigating further. Tech Skills needed: GCP IaC LangGraph & ADK Broad knowledge of GCP...

AI Product Developer | £400 - £500 We're working with a high-velocity enterprise AI innovation foundry on this exciting opportunity. They are at the forefront of engineering intelligent ecosystems that transform how modern enterprises operate through cutting-edge Generative AI. This is a high-octane role for a GenAI specialist to build production-ready Copilots and LLM applications from the ground up. You will leverage Azure AI, RAG architectures, and advanced vector databases to deploy scalable, secure-by-design AI agents that solve complex business challenges at scale. The Role Architect and deploy sophisticated LLM-powered applications and AI agents using Azure OpenAI and LangChain frameworks. Engineer high-performance RAG pipelines, optimizing embeddings and vector search capabilities for maximum accuracy. Build and integrate custom Copilot solutions and prompt libraries into existing enterprise system architectures via secure APIs. Establish robust AI...

PMO Analyst (Data & Tech) | 6 months | £500p/d Outside IR35 Are you an experienced PMO Analyst looking for a role where you sit right in the middle of product, engineering and data - helping complex delivery run smoothly? If so, this could be a great fit! This well-known, hugely successful brand is a unique group of companies that is changing businesses for good, giving customers choice and better service and having fun along the way! You’ll play a key part in how engineering work is planned and delivered, connecting the dots between squads, programmes, and wider business goals. Expect lots of visibility across data-led decision making, engineering delivery cycles, and cross-functional planning. What you’ll be doing: Working closely with product, engineering, and data teams to keep delivery on track Bringing structure and visibility to complex engineering roadmaps and initiatives Tracking dependencies, risks, and delivery flow across multiple squads...

Role: Infrastructure Engineer OUTSIDE IR35 Hybrid model: 2-3 days on site Location: Milton Keynes Requirements: - The build and deployment of the VCF Components and Server Infrastructure - The configuration of NSX Rules to support Deployment - The hardening of the server and VCF environment to meet security standards - The build of network elements for the new v2 tenant environments to host workloads - Technical implementation to support application and server connectivity to external networks - Technical contribution to technical proposals for new and potential customers - Configuration of SOC integration for new and existing servers and VCF components -Active Directory, DNS, DHCP, PKI, Windows Server 2019-25

Azure DevOps Engineer – 6-month contract – SC Cleared – London/Remote – Outside of IR35 My SC Cleared customer is seeking a highly skilled Azure DevOps / Platform Engineer with deep, hands-on experience in Azure-native engineering and advanced Infrastructure as Code (IaC) practices. This role is ideal for someone who operates at the intersection of DevOps and Software Engineering—bringing a strong development mindset to infrastructure design, automation, and testing. Key Skills & Experience from the Azure DevOps Engineer: Active SC Clearance ideal/lapsed considered Advanced Azure Engineering Strong experience designing for high availability Deep understanding of Azure-native services and architecture patterns Infrastructure as Code (IaC) Expert-level proficiency with Terraform and/or Bicep Strong focus on modularity, reusability, and maintainability Experience integrating automated testing frameworks (e.g. Terratest, Checkov) Azure Networking...

Azure DevOps Engineer – 6-month contract – SC Cleared – London/Remote – Outside of IR35 My SC Cleared customer is seeking a highly skilled Azure DevOps / Platform Engineer with deep, hands-on experience in Azure-native engineering and advanced Infrastructure as Code (IaC) practices. This role is ideal for someone who operates at the intersection of DevOps and Software Engineering—bringing a strong development mindset to infrastructure design, automation, and testing. Key Skills & Experience from the Azure DevOps Engineer: Active SC Clearance ideal/lapsed considered Advanced Azure Engineering Strong experience designing for high availability Deep understanding of Azure-native services and architecture patterns Infrastructure as Code (IaC) Expert-level proficiency with Terraform and/or Bicep Strong focus on modularity, reusability, and maintainability Experience integrating automated testing frameworks (e.g. Terratest, Checkov) Azure Networking &...

Azure DevOps Engineer - 6-month contract - SC Cleared - London/Remote - Outside of IR35 My SC Cleared customer is seeking a highly skilled Azure DevOps/Platform Engineer with deep, hands-on experience in Azure-native engineering and advanced Infrastructure as Code (IaC) practices. This role is ideal for someone who operates at the intersection of DevOps and Software Engineering-bringing a strong development mindset to infrastructure design, automation, and testing. Key Skills & Experience from the Azure DevOps Engineer: Active SC Clearance ideal/lapsed considered Advanced Azure Engineering Strong experience designing for high availability Deep understanding of Azure-native services and architecture patterns Infrastructure as Code (IaC) Expert-level proficiency with Terraform and/or Bicep Strong focus on modularity, reusability, and maintainability Experience integrating automated testing frameworks (eg Terratest, Checkov) Azure Networking &...

AI Product Developer | £400 - £500 We're working with a high-velocity enterprise AI innovation foundry on this exciting opportunity. They are at the forefront of engineering intelligent ecosystems that transform how modern enterprises operate through cutting-edge Generative AI. This is a high-octane role for a GenAI specialist to build production-ready Copilots and LLM applications from the ground up. You will leverage Azure AI, RAG architectures, and advanced vector databases to deploy scalable, secure-by-design AI agents that solve complex business challenges at scale. The Role Architect and deploy sophisticated LLM-powered applications and AI agents using Azure OpenAI and LangChain frameworks. Engineer high-performance RAG pipelines, optimizing embeddings and vector search capabilities for maximum accuracy. Build and integrate custom Copilot solutions and prompt libraries into existing enterprise system architectures via secure APIs. Establish robust AI...

ServiceNow Developer - CONTRACT - 3 Months - Outside IR35 - Good Day Rate - Manchester (Hybrid 2 Days a Week) Harvey Nash has been exclusively engaged by a market-leading firm to recruit a Contract ServiceNow Developer on an initial 3 month contract. As a ServiceNow Developer, you will be delivering brand new workflows and automating reports within the business. This will also include developing and maintaining integrations between ServiceNow and existing systems. Responsibilities: * Working on developing the ServiceNow Portal to create Custom Pages. * Integrating and Maintaining Existing Workflows. * Support and Maintenance on any issues within ServiceNow. Experience: * In-depth knowledge of ServiceNow Development, including workflows and data management. * Strong Proficiency in Java Script, HTML and Web Services. * Strong Problem Solving Abilities. * Strong Team Working and Communication Skills. Certifications (Desirable): * Certified System Administrator (CAS) *...

ServiceNow Developer - CONTRACT - 3 months - Outside IR35 - Good Day Rate - Manchester (Hybrid 2 Days a Week) Harvey Nash has been exclusively engaged by a market-leading firm to recruit a Contract ServiceNow Developer on an initial 3 month contract. As a ServiceNow Developer, you will be delivering brand new workflows and automating reports within the business. This will also include developing and maintaining integrations between ServiceNow and existing systems. Responsibilities: * Working on developing the ServiceNow Portal to create Custom Pages. * Integrating and Maintaining Existing Workflows. * Support and Maintenance on any issues within ServiceNow. Experience: * In-depth knowledge of ServiceNow Development, including workflows and data management. * Strong Proficiency in Java Script, HTML and Web Services. * Strong Problem Solving Abilities. * Strong Team Working and Communication Skills. Certifications (Desirable): * Certified System Administrator (CAS) *...

AI Product Developer | £400 - £500 We're working with a high-velocity enterprise AI innovation foundry on this exciting opportunity. They are at the forefront of engineering intelligent ecosystems that transform how modern enterprises operate through cutting-edge Generative AI. This is a high-octane role for a GenAI specialist to build production-ready Copilots and LLM applications from the ground up. You will leverage Azure AI, RAG architectures, and advanced vector databases to deploy scalable, secure-by-design AI agents that solve complex business challenges at scale. The Role Architect and deploy sophisticated LLM-powered applications and AI agents using Azure OpenAI and LangChain frameworks. Engineer high-performance RAG pipelines, optimizing embeddings and vector search capabilities for maximum accuracy. Build and integrate custom Copilot solutions and prompt libraries into existing enterprise system architectures via secure APIs. Establish robust AI...