20 customer service jobs found

Senior Workplace Technology Specialist (VIP Support & End User Experience) Month Contract | West London | On-site (5 Days per Week, Minimum 4 days) OUTSIDE IR35 - £300 - £400 per day We're looking for an experienced Workplace Technology Specialist who genuinely enjoys helping people and takes pride in delivering an exceptional end-user experience. This is not a traditional desktop support role. You'll become the face of IT within our London office, providing outstanding day-to-day support to around 100 users, building trusted relationships with employees at every level of the business, including senior leadership. You'll work closely alongside a Managed Service Provider who delivers the third-line technical capability, allowing you to focus on delivering first-class customer service, proactive workplace support and ensuring every interaction with IT is professional, efficient and positive. This is an excellent opportunity for someone who enjoys working...

Senior Workplace Technology Specialist ( VIP Support & End User Experience) Month Contract | West London | On-site (5 Days per Week, Minimum 4 days) OUTSIDE IR35 We're looking for an experienced Workplace Technology Specialist who genuinely enjoys helping people and takes pride in delivering an exceptional end-user experience. This is not a traditional desktop support role. You'll become the face of IT within our London office, providing outstanding day-to-day support to around 100 users, building trusted relationships with employees at every level of the business, including senior leadership. You'll work closely alongside a Managed Service Provider who delivers the third-line technical capability, allowing you to focus on delivering first-class customer service, proactive workplace support and ensuring every interaction with IT is professional, efficient and positive. This is an excellent opportunity for someone who enjoys working in a highly visible role...

Salesforce Consultant | £400 – £500 | Outside IR35 | 6 Months | Fully Remote   We’re recruiting for an experienced Salesforce Consultant for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a fully remote basis.   Key Responsibilities   Deliver Salesforce Service Cloud and Experience Cloud solutions for new digital product launches. Configure scalable Sales Cloud processes supporting high‑volume customer journeys and workflows. Build secure integrations between Salesforce and a range of core systems. Ensure solution designs follow Salesforce best practices and governance standards. Collaborate with cross-functional teams to deliver successful project outcomes.   If this Salesforce Consultant role sounds like a good fit and you’d like to know more, please apply with your most...

Senior Software Developer - Java/Spring Boot/React We are seeking an experienced Software Developer to join a high-performing Agile team delivering large-scale digital transformation within a critical public sector environment. This is an exciting opportunity to modernise Legacy platforms, develop innovative digital services, and build scalable, cloud-native solutions that make a real impact. Rate: £450 p/d outside ir35 Duration: 6 months with possible extensions Location: mostly remote, with occasional requirement in Edinburgh or Glasgow Key Responsibilities Design, develop and support modern web applications and REST APIs using Java, Spring Boot and React . Deliver secure, scalable and maintainable solutions within an OpenShift environment. Enhance automation capabilities, case management solutions and digital customer journeys. Design and integrate APIs using service-oriented and event-driven architecture. Produce high-quality, test-driven code using TDD,...

Salesforce Consultant | £400 - £500 | Outside IR35 | 6 months | Fully Remote We're recruiting for an experienced Salesforce Consultant for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a fully remote basis. Key Responsibilities Deliver Salesforce Service Cloud and Experience Cloud solutions for new digital product launches. Configure scalable Sales Cloud processes supporting high volume customer journeys and workflows. Build secure integrations between Salesforce and a range of core systems. Ensure solution designs follow Salesforce best practices and governance standards . Collaborate with cross-functional teams to deliver successful project outcomes. If this Salesforce Consultant role sounds like a good fit and you'd like to know more, please apply with...

Salesforce Consultant | £400 - £500 | Outside IR35 | 6 Months | Fully Remote We're recruiting for an experienced Salesforce Consultant for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a fully remote basis. Key Responsibilities Deliver Salesforce Service Cloud and Experience Cloud solutions for new digital product launches. Configure scalable Sales Cloud processes supporting high-volume customer journeys and workflows. Build secure integrations between Salesforce and a range of core systems. Ensure solution designs follow Salesforce best practices and governance standards . Collaborate with cross-functional teams to deliver successful project outcomes. If this Salesforce Consultant role sounds like a good fit and you'd like...

ServiceNow Designer (Telecoms) London (Hybrid) 6 Month Contract £450/day (Outside IR35) ServiceNow Designer needed with strong Telecoms industry experience. 6 Month Contract based in London (Hybrid). Start ASAP in July/August 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working from the office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: Designing, creating, modifying + implementing ServiceNow toolset components including: ITSM, CSM, ITAM, ITOM, IRM, CMDB. Implementing ServiceNow modules, configuration, administration + support of core ServiceNow platform. ServiceNow platform design, development, implementation, Incident Management, Service Requests, Problem Management, Change Management, Configuration Management + new releases. ServiceNow Glide Objects including: GlideRecords, GlideSystem, GlideAggregate + GlideAjax. ServiceNow enhancement requests to the customer's ServiceNow...

Salesforce Consultant/Business Analyst (Contract) | Outside IR35 Location: Nottingham (2-3 days per week onsite) Contract Length: 6 months Day Rate: Approximately £460-£473 per day IR35 Status: Outside IR35 I am currently recruiting for an experienced Salesforce Consultant or Business Analyst to support a significant Salesforce transformation programme focused on enhancing customer, partner and user experiences through Salesforce Experience Cloud. This role will play a key part in bridging the gap between business stakeholders and technical delivery teams, ensuring requirements are clearly defined, documented and translated into actionable user stories and solution designs. The successful candidate will be heavily involved in requirements gathering, process improvement, stakeholder engagement and helping prepare the business for the successful adoption of new Salesforce capabilities. Working alongside Salesforce Architects, Developers, Product Owners and business...

Senior Interaction Designer (Outside IR35) Location: Remote-first, with one day per month required on-site (Manchester or London) Industry: Technology Consultancy Day Rate: £400 - £440 per day (all-inclusive) Employment type: Contract (Outside IR35), initial 4-month term, with high chance of extension Highly desirable: GDS experience Our client is an innovative technology consultancy that has just been awarded an exciting new piece of work with a public sector organisation. They specialise in the delivery of custom software solutions for private and public sector clients. They are looking for a Senior Interaction Designer with proven senior-level experience to join the project and help stand up this new engagement from the ground up. This is a contract opportunity outside IR35, remote-first, with just one day a month required on-site in either Manchester or London, running for an initial four months (with a high chance of extension) to...

Data Engineer - NPPV 3 Cleared - Contract - Outside IR35 - Hybrid - Midlands VIQU have partnered with a well-established public-sector organisation in the Midlands, who are seeking a Data Engineer to join a major RMS (Records Management System) replacement programme. The successful Data Engineer will be responsible for designing and building robust data pipelines, supporting large-scale data migration activities, and enabling reporting and analytics capabilities across a complex enterprise environment. Key responsibilities: Design, develop, and optimise scalable ETL/ELT pipelines to support data migration, integration, and reporting requirements. Build data ingestion and transformation solutions across multiple source and target systems. Analyse existing datasets, schemas, and data structures to support mapping and migration activities. Work closely with solution architects and suppliers to implement target data models and integration patterns. Drive data quality...

Technical Product Manager - Government Role: Product Manager - Central Government Location: London 3 days per week Day rate: £525p/d Outside IR35 Want to play a part of one of the most exciting Government digital transformations and integrations of modern years? We're supporting a consultancy who is delivering a major platform re-model and integration for a Central Government Department and are looking to bring on board 2 Product Managers to own key client deliverables and product scope. Having recently placed the Programme Director for the workstream, I can assure of the talent of the team who will be supporting. From P3M and PMO, too the cloud, cyber and development team. The programme itself has executive sponsorship across a number of key Government departments, MOD & intelligence services. It represents a key move in multi-cloud, multi-tenant platform capabilities. They need two experience product managers who have delivered Government programmes...

Service Designer (Outside IR35) Location: Remote-first, with one day per month required on-site (Manchester or London) Industry: Technology Consultancy Day Rate: £400 - £440 per day (all-inclusive) Employment type: Contract (Outside IR35), initial 4-month term, with high chance of extension Highly desirable: GDS experience Our client is an innovative technology consultancy that has just been awarded an exciting new piece of work with a public sector organisation. They specialise in the delivery of custom software solutions for private and public sector clients. They are looking for a Service Designer with proven senior-level experience to join the project and help stand up this new engagement from the ground up. This is a contract opportunity outside IR35, remote-first, with just one day a month required on-site in either Manchester or London, running for an initial four months (with a high chance of extension) to get the work off the...

Senior Python Backend Engineer £550/day Outside IR35 | 4 Months | Hybrid (Watford initially, then predominantly remote) We're working with an engineering-led technology business developing high-performance, Real Time platforms that process millions of events every minute for customers operating in mission-critical environments. This is a pure Python Back End engineering role focused on designing, building and improving scalable Back End services. This is not a Data Engineering, AI/ML or Cloud Engineering position. You'll be responsible for: Designing and developing production-grade Python Back End services Building scalable event-driven microservices Developing high-performance REST APIs using FastAPI Working with time-series and high-throughput data Solving complex production issues and improving system performance Refactoring and improving existing Python codebases Writing clean, maintainable and well-tested code We're looking for engineers with...

Freelance Senior Product Designer, Fintech | Remote UK | £400/day | Outside IR35 | 6 months A fintech building a brand new digital banking product needs a freelance Senior Product Designer to own the operational, agent-facing side of the build. This is the engine room: the internal tooling the bank's own people rely on to serve customers. Think case management, agent help desks, manager dashboards and Customer 360 views. Complex, data-dense work where the detail decides how well the bank runs. You will be Embedded from day one, working end-to-end from journey mapping through to shipped screens. Multiple connected systems and real ambiguity from the start, so you bring the structure rather than wait for it. The split is roughly 50% UX and 50% UI, so you are as happy untangling a messy flow as sweating the detail on a dense screen. What you need: Senior product design experience, UX and UI in equal measure Fin-tech or financial services experience is a genuine must Solid...

Developer - 6 months - Outside IR35 - Hybrid Working Day Rate - Up to £480 Harvey Nash's public sector client are currently looking to recruit a Developer to join their team based remotely/Edinburgh for an initial 6 month period. Assignment description: The organisation is looking for an experienced developer with solid commercial experience of building web applications and REST APIs using Spring Boot in an OpenShift environment is required to accelerate the organisations delivery of new and improved digital services to customers. Essential Skills: Significant commercial experience in the following technology: Java 17/21 js 18/22 Spring Boot microservices Spring Security and OAuth 2.0 JavaScript and TypeScript development Modern Front End frameworks, particularly React and Next.js OpenShift RabbitMQ PostgreSQL CI/CD tooling, including Jenkins Pipelines and GitLab Runners Significant and demonstrable commercial experience in the following areas:...

ServiceNow Designer (Telecoms) London (Hybrid) 6 Month Contract £450/day (Outside IR35) ServiceNow Designer needed with strong Telecoms industry experience. 6 Month Contract based in London (Hybrid). Start ASAP in July/August 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working from the office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: Designing, creating, modifying + implementing ServiceNow toolset components including: ITSM, CSM, ITAM, ITOM, IRM, CMDB. Implementing ServiceNow modules, configuration, administration + support of core ServiceNow platform. ServiceNow platform design, development, implementation, Incident Management, Service Requests, Problem Management, Change Management, Configuration Management + new releases. ServiceNow Glide Objects including: GlideRecords, GlideSystem, GlideAggregate + GlideAjax. ServiceNow enhancement requests to the customers...

Work on technology that directly supports Defence and National Security. We 're seeking a DV Cleared Senior Infrastructure Engineer with VMware, Windows, Linux and secure cloud infrastructure experience. You 'll design, build and support secure digital platforms for Defence and National Security organisations. Contract role, up to £600 per day, Outside IR35, based in Taunton, Somerset. Rolling three-month contracts with an expected duration of approximately nine months. Active DV clearance is required. About the Senior Infrastructure Engineer assignment: As a Senior Infrastructure Engineer, you 'll join a team delivering secure digital solutions for Defence and National Security customers. Working alongside architects, engineers and consultants, you 'll help build and support mission-critical infrastructure where security, reliability and operational effectiveness are paramount. As a Senior Infrastructure Engineer, you will: Design, build and support secure...

Who are OnCommerce?   OnCommerce is a global selling platform that powers a growing network of retail channels, including: OnBuy - The only marketplace in the world to give customers instant Cashback on everything easyShop - An all-new marketplace created in collaboration with the easy® family of brands Comet - The iconic UK tech brand making its return later this year   OnCommerce is growing fast, launching new brands and scaling to power the future of ecommerce.   Be Part of the Story OnCommerce is constantly evolving. Everyone here plays a hands-on role in shaping what comes next, building brands that make an impact across global markets. There’s no red tape or rigid corporate structure; just smart people taking ownership and figuring things out as we build something big together. The pace is fast, priorities shift, things aren’t always perfectly set up, and you’ll often need to get stuck in and...

Microsoft Dynamics 365/Power BI Developer 6 month contract Outside IR35 Swindon Location - once a week onsite Rate - circa 500 but flexible We are looking for an experienced Microsoft Dynamics & Power BI Engineer to join a DevOps squad delivering digital solutions for our business. You will design, build and support Dynamics 365 and Power BI solutions that support key energy-sector processes. This is a hands-on role in a product-oriented environment, working closely with business stakeholders, product owners and technical teams to deliver stable, secure and scalable solutions. Your tasks Design and implement solutions on Microsoft Dynamics 365aligned with business processes (eg operations, asset-related workflows) Configure and customise Dynamics (tables/entities, forms, views, business rules, business process flows, security roles) Develop plugins, custom workflow activities and integrations using C#/.NET, JavaScript and Power Automate Work with SQL-based and other...

Senior Software Engineer - Kotlin & Coroutines. £500/day LTD CO OUTSIDE IR35. 100% REMOTE. An interest in AI (Agentic AI, AI tooling, Claude, Codex or Co-Pilot) highly advantageous but not essential. We are looking for a Senior Backend Engineer (Kotlin & Coroutines essential) to build the integrations that connect AI companion with senior care and hospital software platforms. In this role, you will design, build, and maintain robust Back End services and integrations that enable seamless data exchange between the company and partner systems. You'll take end-to-end ownership of integration projects-from discovery and architecture through implementation, deployment, and continuous improvement. Key Responsibilities for the Kotlin & Coroutines Developer are: Design, develop, and maintain integrations between my clients platform and third-party healthcare and senior care software systems. Build scalable, secure, and maintainable Back End services and APIs using...