5 customer service jobs found

Salesforce Business Analyst | Contract | Energy | £450-£525 | Outside IR35 | 3 months I'm currently recruiting for a Salesforce Business Analyst to join a fast-paced programme delivering critical case management and service cloud and E&U cloud solutions in the energy sector. Key Responsibilities Translate high-level business requirements into Salesforce deliverables. Focus on Service Cloud and case management (complaints handling, change of tenancy, front/Back Office processes). Work closely with integration teams to ensure seamless delivery. Create user stories and contribute to technical design discussions. Operate in a dynamic programme environment with tight deadlines - ability to hit the ground running is essential. Experience needed Proven experience as a Salesforce BA (Service Cloud & E&U Cloud). Strong understanding of energy & utilities sector processes (complaints, tenancy changes, customer service). Skilled in gathering requirements,...

Full job description Salary:  £400 per day Reference:  116224 We're currently working with our client to seek an Integration Engineer to design and build the middleware layer connecting  Shopify  with enterprise backend systems such as OMS, ERP, and WMS. This role focuses on technical integration and data flow rather than front-end or theme development. You’ll work closely with their backend engineers (primarily Java-based) to ensure robust, scalable, and observable data exchange between Shopify and other platforms. This is a  6+ month  contract position paying  £400 per day outside IR35  with  3 days onsite in Paddington, London Responsibilities: Develop and maintain custom Shopify app logic and middleware services for system-to-system integration. Design and implement data flows using REST/GraphQL APIs, webhooks, and event-driven patterns (e.g. Kafka). Define and manage data...

We're currently working with our client to seek an Integration Engineer to design and build the Middleware layer connecting Shopify with enterprise Back End systems such as OMS, ERP, and WMS. This role focuses on technical integration and data flow rather than Front End or theme development. You'll work closely with their Back End engineers (primarily Java-based) to ensure robust, scalable, and observable data exchange between Shopify and other platforms. This is a 6+ month contract position paying £400 per day outside IR35 with 3 days onsite in Paddington, London Responsibilities: Develop and maintain custom Shopify app logic and Middleware services for system-to-system integration. Design and implement data flows using REST/GraphQL APIs, webhooks, and event-driven patterns (eg Kafka). Define and manage data contracts, schema mappings, and transformation logic between Shopify and Back End systems. Collaborate with Back End engineers to design integration...

We're looking for an experienced IT Development Lead to take lead and ownership of a major customer portal development project. This is a 12-month outside IR35 contract, offering you the chance to lead a high-profile initiative using cutting-edge Microsoft technologies. You'll be the client's go-to technical authority, providing leadership and guidance across the entire delivery lifecycle. The portal will be built using Azure services, React and .NET and you'll ensure vendors are delivering quality and within timelines. This is a hands-on leadership role combining technical oversight, vendor management and delivery responsibility. Key responsibilities include: Mentoring internal teams and managing third-party vendors. Owning the delivery of the portal: overseeing development, managing stakeholders and ensuring timelines and quality are met. Leading the transition to a live environment, setting up support processes and preparing operational teams for long-term management....

Role : Infrastructure Support Engineer (PKI) - DV Cleared Duration : 6-month rolling Rate : Up to £400/day Outside IR35 Location: UK 3 days on site We are seeking a skilled PKI & Infrastructure Support Specialist to join our Customers IT Team. This role is key to ensuring the reliability, security, and compliance of our Public Key Infrastructure (PKI) services and related systems. You will provide expert support, manage critical certificates, maintain infrastructure, and enforce security policies. Key Responsibilities include: Deliver advanced 2nd and 3rd line support for PKI infrastructure, including root and issuing CAs, resolving issues related to certificate issuance, revocation, auto-enrolment, and chain validation. Respond to and manage incidents, service requests, and change tickets in line with SLA targets, ensuring timely and effective resolution. Configure, maintain, and support core systems such as AzureAD accounts, SSO applications, Microsoft...