10 customer service jobs found

Job Title: Project Specialist Job Type: Contract Location: Remote / London Day Rate: £200/day (OUTSIDE IR35) Project Specialist - Role & Responsibilities Manage the “front door” for new Service User SRQs via the DCC process, validating requests and initiating provisioning Lead feasibility assessments and produce customer quotes in line with agreed commercial principles. Coordinate order delivery by liaising with UK Order Analysts and customers; manage WIP reporting, site access, surveys, and portal updates. Oversee go-live and Ready for Service (AILS) activities, ensuring smooth transition to in-life service and billing, while owning SLAs. Maintain delivery metrics, support programme reporting and SSD documentation, and drive continuous improvement of service catalogue and order processes. Project Specialist - Required Experience Proven experience managing end-to-end service orders or provisioning processes, including request validation,...

ESEL Installer Pay rate: Up to £200/night (outside IR35 Dependent on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are...

ESEL Installer Pay rate: Up to £200/night (outside IR35 Dependent on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are...

ESEL Installer Pay rate: Up to £200/night (outside IR35 Dependent on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are...

ESEL Installer Pay rate: Up to £200/night (outside IR35 Dependent on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are...

1st/2nd Line Support Engineer Cardiff- 3 days per week in office £250 per day 6 Month Contract (Likely Extension) IR35 Status - Outside Our client, a well-established organisation, is currently seeking an experienced 1st/2nd Line Support Engineer to join their IT Support function on an initial 6-month contract basis. This is an excellent opportunity for a customer-focused support professional with solid experience in Identity & Access Management (IAM) and service desk environments to play a key role in delivering high-quality technical support across the business. Key Responsibilities Provide 1st and 2nd line technical support to internal users Manage and resolve incidents and service requests via ticketing systems Support and administer Identity & Access Management (IAM) processes Handle user provisioning, access requests, onboarding and offboarding Troubleshoot hardware, software, and access-related issues Escalate complex issues to 3rd Line...

1st/2nd Line Support Engineer Surrey - 3 days per week in office £250 per day 6 Month Contract (Likely Extension) IR35 Status - Outside Our client, a well-established organisation, is currently seeking an experienced 1st/2nd Line Support Engineer to join their IT Support function on an initial 6-month contract basis. This is an excellent opportunity for a customer-focused support professional with solid experience in Identity & Access Management (IAM) and service desk environments to play a key role in delivering high-quality technical support across the business. Key Responsibilities Provide 1st and 2nd line technical support to internal users Manage and resolve incidents and service requests via ticketing systems Support and administer Identity & Access Management (IAM) processes Handle user provisioning, access requests, onboarding and offboarding Troubleshoot hardware, software, and access-related issues Escalate complex issues to 3rd...

Our client is for a Project Specialist/Project Coordinator for a 3 months contract initially. The role is hybrid with 2 days per week in London. The rate for the role is £200 per day outside IR35. Please note that candidates either need to hold SC clearance or be eligible. Role Description: This role is dedicated to a single strategic account and involves coordination of customer requests, quotations, order entry and order fulfilment coordination between the customer and our internal Provide teams (Customer and UK Provide). This is a customer facing role and a core member of the dedicated account and PMO team. Core Responsibilities: * Overseeing "front door" for new Service User service requests (SRQ) coming into DCC process (initially manual, in time via portal -DCC SNOW) * Validating request, liaising with customer if fails validation, and entering into provisioning process/order forms as required (again likely to automate over time) * Initiating feasibility request,...

Digital Ecommerce Analyst - Contract Real Estate Client London £300-£400 per day - Outside IR35 This is an exciting opportunity to support a global brand undergoing a major push to scale its digital sales operation. You will work directly with the Head of of Digital Sales and play a key role in shaping how they grow Ecommerce performance across web and app journeys. The Company They are a large, multinational services business operating across a wide portfolio of well-established brands. With thousands of locations worldwide and a significant volume of inbound digital demand each month, they combine the scale of a global enterprise with the fast-moving feel of a start-up. Digital performance, customer journeys and conversion optimisation are major priorities as they push towards ambitious growth targets. The Role and Deliverables Build a clear Ecommerce performance baseline and create a consistent weekly reporting approach. Analyse web...

Technical Test Engineer Remote 3 month contract - potential for extension Outside IR35 £300 - £330pd iO are working with an established and rapidly growing Digital agency in their search for two experienced Technical Test Engineers They work with global technology leaders to provide digital transformation services to a number of customers in industries including not-for-profit, financial services and the pubic sector You will bring years of experience, understanding and practical application in all levels and types of testing and a good understanding and usage of AWS services to assist in the set-up and triggering of test conditions. As a Test Engineer, you will be responsible for testing solutions delivered in a custom microservices and architecture project, executing tests from a backend and front-end UI perspective, in accordance with the criteria in user stories. You will be writing and executing manual test cases, carrying out positive and negative testing,...