£200 per day
Outside Spy
City of London, UK
Role Overview An established healthcare organisation is seeking a 2nd Line IT Support Engineer to join their busy on-site IT function. This role provides hands-on technical support across a large, complex site, resolving incidents and service requests while maintaining smooth day-to-day operations. The team is based on the administrative corridor and does not enter clinical/ward areas. It's a great opportunity for someone with strong 2nd line/desktop support experience who thrives in a fast-paced, service-driven environment. Key Responsibilities Provide 2nd line IT support for incidents and service requests across the organisation Carry out desktop support "walkabouts," attending end-user desks directly to resolve issues Troubleshoot and resolve hardware, software, mobile device, printer, and connectivity issues Install, configure, maintain, and deploy end-user devices and applications Support Microsoft Windows, M365, Active Directory, and endpoint services...