5 customer service jobs found in Warrington

Project Manager – Strategic Planning & Transformation £500–£600 per day | 4-month contract | Hybrid London We’re currently recruiting for an experienced Project Manager to join a large, established housing organisation undergoing a period of significant transformation and service improvement. This is a manager-level project delivery role within the organisation’s Strategic Planning & Transformation function, supporting complex change programmes designed to improve services, processes and customer outcomes. The Opportunity We’re looking for a confident Project Manager with 5+ years’ experience delivering large, complex projects, ideally with experience managing projects valued at £1m+. A particularly strong background would include recent experience of implementing or improving complaints processes, ideally within a housing/social housing environment and with...

Business Central Developer – Contract Remote | up to £400 per day | Outside IR35 | Initial 6 months     We’re looking for an experienced Microsoft Dynamics 365 Business Central Developer to join a growing technology team and take ownership of the continued development and improvement of a business-critical ERP platform.   This is a hands-on contract where you’ll work closely with the ERP Technical Lead, building new functionality, developing integrations and improving the existing Business Central environment. There’s a good mixture of project development and BAU, so we’re looking for someone who is comfortable owning work end-to-end – understanding a requirement, designing the solution, developing it in AL and seeing it through testing and release.     What you’ll be working on Designing and developing Business Central extensions using AL Building new functionality...

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify...

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential...

Elastic Consultant – multiple opportunities Predominantly remote | Occasional client travel Excellent salary + bonus + support in development and funded certifications SC Clearance (or higher) required We have multiple opportunities available, including permanent positions and Outside IR35 contract roles. We’re supporting one of the UK’s leading specialist technology consultancies as they continue to expand their Elastic consulting practice. This is an opportunity to join an experienced consulting team delivering complex Search, Security and Observability solutions across Government and enterprise environments using the latest Elastic technologies. Rather than working in a traditional engineering or operational support role, you’ll gain exposure to a broad range of customer projects – spanning consulting, architecture, implementation, migration and managed services across the Elastic ecosystem. If you’re an experienced Elastic professional who enjoys...