Outside Spy
United Kingdom
Interim IT Director (2–3 days/week, Outside IR35) Location: London / Fully Remote | Contract: Fractional (1–3 days per week) We’re partnering with a high end luxury experience-led hospitality brand at a pivotal stage in its growth, seeking a hands-on IT Director / Head of Technology to modernise and connect its core technology platforms .This is a highly visible role with direct impact on customer experience, operational efficiency, and commercial performance . The Opportuni tyThe business has built an exceptional reputation from a brand and customer standpoint however, the underlying technology landscape has evolved organically and is now in need of alignment and scal e.Key challenges includ e:Disconnected systems across CRM (Dynamics), PMS, website and internal too lsFragmented data with limited ability to generate meaningful customer insig htManual processes creating friction across operations and delive ryA clear requirement to simplify, integrate...