Outside Spy
Cheshire, UK
We're supporting a major digital transformation programme within a Financial Services organisation and are looking for an experienced Digital Business Analyst to help deliver new customer-facing digital capabilities as part of a wider CRM initiative. Role details: Rate: Up to £580/day Outside IR35 Location: Crewe - 3 days per week onsite (Tuesday-Thursday, mandatory) Availability: ASAP start, maximum 2-week notice period This role is ideal for someone with strong experience delivering customer-facing portals, self-service platforms, mobile apps and CRM transformation , who enjoys working in a small, hands-on environment alongside third-party delivery partners. Essential experience: Digital transformation programmes delivering customer-facing portals, self-service platforms or mobile apps End-to-end customer journey mapping , translating journeys into business requirements and user stories CRM implementation, enhancement or transformation...