7 customer service jobs found in Birmingham

IT Service Desk Analyst (1st/2nd Line) Central Birmingham (2-3 days onsite) 6 Month Contract (strong chance of extension) £275 - £300 per day (Outside IR35) We're partnered with a well-established business looking for a reliable IT Service Desk Analyst to support their internal users and keep operations running smoothly. This is a hands-on Microsoft environment role suited to someone who can hit the ground running and take ownership of day-to-day support. The role You'll provide 1st/2nd line support to a 500+ user base, handling everything from access issues and password resets through to troubleshooting devices and Microsoft 365. You'll be working across Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Active Directory, and Azure (Entra). There's also a strong focus on Intune for device enrolment, compliance, and endpoint support. You'll manage tickets end-to-end, support onboarding/offboarding, and work with tools like Microsoft Defender and...

IT Service Desk Analyst (1st/2nd Line) Central Birmingham (2-3 days onsite) 6 Month Contract (strong chance of extension) £325 per day (Outside IR35) We're partnered with a well-established business looking for a reliable IT Service Desk Analyst to support their internal users and keep operations running smoothly. This is a hands-on Microsoft environment role suited to someone who can hit the ground running and take ownership of day-to-day support. The role You'll provide 1st/2nd line support to a 500+ user base, handling everything from access issues and password resets through to troubleshooting devices and Microsoft 365. You'll be working across Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Active Directory, and Azure (Entra). There's also a strong focus on Intune for device enrolment, compliance, and endpoint support. You'll manage tickets end-to-end, support onboarding/offboarding, and work with tools like Microsoft Defender and Sentinel...

IT Service Desk Analyst (1st/2nd Line) Central Birmingham (2-3 days onsite) 6 Month Contract (strong chance of extension) £275 - £300 per day (Outside IR35) We're partnered with a well-established business looking for a reliable IT Service Desk Analyst to support their internal users and keep operations running smoothly. This is a hands-on Microsoft environment role suited to someone who can hit the ground running and take ownership of day-to-day support. The role You'll provide 1st/2nd line support to a 500+ user base, handling everything from access issues and password resets through to troubleshooting devices and Microsoft 365. You'll be working across Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Active Directory, and Azure (Entra). There's also a strong focus on Intune for device enrolment, compliance, and endpoint support. You'll manage tickets end-to-end, support onboarding/offboarding, and work with tools like Microsoft Defender and...

IT Service Desk Analyst (1st / 2nd Line) Central Birmingham (2-3 days onsite) 6 Month Contract (strong chance of extension) £275 - £300 per day (Outside IR35) We're partnered with a well-established business looking for a reliable IT Service Desk Analyst to support their internal users and keep operations running smoothly. This is a hands-on Microsoft environment role suited to someone who can hit the ground running and take ownership of day-to-day support. The role You'll provide 1st/2nd line support to a 500+ user base, handling everything from access issues and password resets through to troubleshooting devices and Microsoft 365. You'll be working across Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Active Directory, and Azure (Entra). There's also a strong focus on Intune for device enrolment, compliance, and endpoint support. You'll manage tickets end-to-end, support onboarding/offboarding, and work with tools like Microsoft Defender and...

2nd Line Desktop Support Technician – 12 Month Contract | Derby (3 days on-site) | £225/day Outside IR35 | Immediate Start I'm working with a well-established organisation in Derby that needs a capable 2nd Line Desktop Technician to join their IT team on a 12-month contract, starting as soon as you can. As a Desktop Support Technician, you will be provisioning, ordering, building and shipping equipment out to users across the business, so you'll need to be organised, methodical, and comfortable managing stock and logistics alongside the technical side. You'll also be the person keeping desktops, laptops, mobiles, and printers running smoothly for users both on-site and remote, whilst supporting the Service Desk on escalation tickets. What you'll be doing: Provisioning, ordering, building and shipping IT equipment to users across the business Deploying and configuring desktop hardware, software, network printers, and mobile devices Managing user accounts,...

A leading Independent IT Infrastructure and Services Consultancy are looking for an experienced Infrastructure Test Manager with Security Clearance Outside IR35 Up to £500 per day 4-month contract initially As a Test Manager, you will lead and deliver test management engagements across medium to large projects, ensuring agreed requirements are validated, risks are identified, and defects are effectively managed to reduce the cost of remediation. You will take end-to-end ownership of test strategy and delivery, providing clear reporting to programme and senior stakeholders, promoting best practice test management, and driving continuous service improvement. The role involves collaboration with global, multi location teams, often within client environments, and contributing to commercial and performance objectives. Responsibilities Defining and managing test strategies, plans, execution schedules, tools, defect and risk management processes, governance reporting, go/no go...

Senior AI Engineer - GCP/Google Cloud UK Wide Fully Remote (Must have RTW in the UK, and be UK based) 3 month contract - Outside IR35 Would you be interested in joining one of the highest regarded tech Consultancies in the UK and Europe for delivering AWS & GCP migrations and modernisation's to SMBs in the private sector? Everyone in this business operates at Senior Level, having the perfect blend between Architecture/consulting. This is high impact work, you'll be making a real difference to the customers they work with. This business is at the start of their journey to build a stellar GCP practice - they've already got a UK AWS practice of c80 people, and in the last year have hired a superstar sales team, Head of Digital for GCP, and Google Workspace pros. If you want to be surrounded by people smarter than you, and deliver high-impact work, I highly recommend investigating further. Tech Skills needed: GCP IaC LangGraph & ADK Broad knowledge of GCP...