57 customer service jobs found in Bicester

Customer Service Transformation Consultant (Contract) £400-£500pd 3-Month Contract Outside IR35 (Likely long-term extension following the initial roadmap) | WFH/Hybrid/Oxfordshire I Immediate We are seeking an experienced Customer Service Transformation Consultant to support a major customer service transformation programme within a large UK organisation. This is an opportunity for someone who can quickly assess a complex customer service operation, identify the root causes behind performance challenges, and create a roadmap to drive meaningful change. We are looking for a practitioner who can move beyond analysis and help shape practical improvements that deliver measurable outcomes. The RoleWorking closely with operational leaders, technology teams and external delivery partners, you will establish a clear understanding of current customer service performance and identify opportunities to improve customer experience, operational efficiency and cost to serve.You will evaluate...

Customer Service Transformation Consultant (Contract) £400-£500pd 3-Month Contract Outside IR35 (Likely long-term extension following the initial roadmap) WFH/Hybrid/Oxfordshire I Immediate We are seeking an experienced Customer Service Transformation Consultant to support a major customer service transformation programme within a large UK organisation. This is an opportunity for someone who can quickly assess a complex customer service operation, identify the root causes behind performance challenges, and create a roadmap to drive meaningful change. We are looking for a practitioner who can move beyond analysis and help shape practical improvements that deliver measurable outcomes. The RoleWorking closely with operational leaders, technology teams and external delivery partners, you will establish a clear understanding of current customer service performance and identify opportunities to improve customer experience, operational efficiency and cost to serve.You will evaluate...

1st Line Service Desk Analyst Location: Bicester | Rate: £200-£250 per day | IR35: Outside IR35 | Contract: Until 31st December | Working pattern: Office-based We're recruiting for an experienced 1st Line Service Desk Analyst to join a leading luxury retail organisation based in Bicester. This is an excellent contract opportunity for a customer-focused IT support professional who enjoys working in a busy, hands-on service desk environment. You'll act as the first point of contact for internal users, providing high-quality technical support across Microsoft, Apple and ServiceNow environments while helping employees stay productive and supported. About the role As a 1st Line Service Desk Analyst, you'll be responsible for responding to IT incidents and service requests, troubleshooting issues where possible and ensuring users receive a professional and efficient support experience. Key responsibilities Providing 1st Line IT support and resolving...

1st Line Service Desk Analyst Location: Bicester | Rate: £200-£250 per day | IR35: Outside IR35 | Contract: Until 31st December | Working pattern: Office-based We're recruiting for an experienced 1st Line Service Desk Analyst to join a leading luxury retail organisation based in Bicester. This is an excellent contract opportunity for a customer-focused IT support professional who enjoys working in a busy, hands-on service desk environment. You'll act as the first point of contact for internal users, providing high-quality technical support across Microsoft, Apple and ServiceNow environments while helping employees stay productive and supported. About the role As a 1st Line Service Desk Analyst, you'll be responsible for responding to IT incidents and service requests, troubleshooting issues where possible and ensuring users receive a professional and efficient support experience. Key responsibilities Providing 1st Line IT support and resolving...

1st Line Service Desk Analyst Location: Bicester | Rate: £200- £250 per day | IR35: Outside IR35 | Contract: Until 31st December | Working pattern: Office-based We 're recruiting for an experienced 1st Line Service Desk Analyst to join a leading luxury retail organisation based in Bicester. This is an excellent contract opportunity for a customer-focused IT support professional who enjoys working in a busy, hands-on service desk environment. You 'll act as the first point of contact for internal users, providing high-quality technical support across Microsoft, Apple and ServiceNow environments while helping employees stay productive and supported. About the role As a 1st Line Service Desk Analyst, you 'll be responsible for responding to IT incidents and service requests, troubleshooting issues where possible and ensuring users receive a professional and efficient support experience. Key responsibilities Providing 1st Line...

Initially a 2-3 month contract, the client can be flexible and would welcome either part or full-time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring the Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle Service Cloud (RightNow) applications. Design, create, and maintain custom objects, fields, tables, and relationships. Develop and configure business rules, workflows, and automation processes. Configure...

Initially a 2-3 month contract, the client can be flexible and would welcome either part or full-time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring the Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle Service Cloud (RightNow) applications. Design, create, and maintain custom objects, fields, tables, and relationships. Develop and configure business rules, workflows, and automation processes. Configure workspaces,...

Senior IT Support Engineer - 3rd Line Location: Curdworth, Birmingham (Onsite) Contract: Two Months Pay Rate: 265 Per Day Outside IR35 The Role I am working with a Midlands based IT company who provide Managed IT Support, IT Projects and IT solutions for a wide range of clients all over the UK. They take a great deal of pride in their dedication to their clients, technical expertise and track record of providing outstanding services for their clients for over 30 years. They are now looking for an experienced Senior IT Support Engineer to join their team in Curdworth. This is a senior, hands-on technical role for somebody experienced in owning & managing complex support issues, working directly with clients and helping to lead and develop our 2nd line support team. You will act as a senior escalation point for the helpdesk, taking responsibility for more complex technical issues while providing guidance and support to other engineers. Alongside your own...

Initially a 2-3 month contract, the client can be flexible and would welcome either part or full-time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring the Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle Service Cloud (RightNow) applications. Design, create, and maintain custom objects, fields, tables, and relationships. Develop and configure business rules, workflows, and automation processes. Configure workspaces,...

Initially a 2-3 month contract, the client can be flexible and would welcome either part or full-time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring the Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle Service Cloud (RightNow) applications. Design, create, and maintain custom objects, fields, tables, and relationships. Develop and configure business rules, workflows, and automation processes. Configure workspaces,...

Initially a 2-3 month contract, the client can be flexible and would welcome either part or Full time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring the Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle Service Cloud (RightNow) applications. Design, create, and maintain custom objects, fields, tables, and relationships. Develop and configure business rules, workflows, and automation processes. Configure workspaces,...

Initially a 2-3 month contract, the client can be flexible and would welcome either part or Full time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring the Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle Service Cloud (RightNow) applications. Design, create, and maintain custom objects, fields, tables, and relationships. Develop and configure business rules, workflows, and automation processes. Configure workspaces,...

Initially a 2-3 month contract, the client can be flexible and would welcome either part or full-time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring the Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle Service Cloud (RightNow) applications. Design, create, and maintain custom objects, fields, tables, and relationships. Develop and configure business rules, workflows, and automation processes. Configure...

Dynamics CRM Developer | Peppermint CRM | 3 month contract | Up to £475 per day | Outside IR35| Fully Remote Are you an experienced Microsoft Dynamics CRM professional looking for a role where you can take ownership of a key business platform and help shape its future? We’re looking for a Dynamics CRM Developer / Technical Specialist to support the day-to-day management, development and improvement of our Peppermint Dynamics CRM platform. You’ll become the go-to technical contact for the platform, working closely with developers, architects, business analysts and stakeholders to deliver robust solutions and improve the overall CRM environment. What you’ll be doing Take ownership of the technical design, development and support of the Peppermint Dynamics CRM platform Design, build and test workflows, screens and CRM functionality Review existing customisations and identify areas requiring redevelopment or improvement Help reduce technical debt and...

Initially a 2-3 month contract, the client can be flexible and would welcome either part or full-time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring the Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle Service Cloud (RightNow) applications. Design, create, and maintain custom objects, fields, tables, and relationships. Develop and configure business rules, workflows, and automation processes. Configure workspaces,...

Dynamics CRM Developer | Peppermint CRM | 3 month contract | Up to £475 per day | Outside IR35| Fully Remote   Are you an experienced Microsoft Dynamics CRM professional looking for a role where you can take ownership of a key business platform and help shape its future?   We’re looking for a Dynamics CRM Developer / Technical Specialist to support the day-to-day management, development and improvement of our Peppermint Dynamics CRM platform.   You’ll become the go-to technical contact for the platform, working closely with developers, architects, business analysts and stakeholders to deliver robust solutions and improve the overall CRM environment.   What you’ll be doing   Take ownership of the technical design, development and support of the Peppermint Dynamics CRM platform Design, build and test workflows, screens and CRM functionality Review existing customisations and identify areas requiring redevelopment or improvement Help reduce technical debt and ensure the platform...

Initially a 2-3 month contract, the client can be flexible and would welcome either part or full-time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring the Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle Service Cloud (RightNow) applications. Design, create, and maintain custom objects, fields, tables, and relationships. Develop and configure business rules, workflows, and automation processes. Configure workspaces,...

Dynamics CRM Developer | Peppermint CRM | 3 month contract | Up to £475 per day | Outside IR35| Fully Remote Are you an experienced Microsoft Dynamics CRM professional looking for a role where you can take ownership of a key business platform and help shape its future? We're looking for a Dynamics CRM Developer/Technical Specialist to support the day-to-day management, development and improvement of our Peppermint Dynamics CRM platform. You'll become the go-to technical contact for the platform, working closely with developers, architects, business analysts and stakeholders to deliver robust solutions and improve the overall CRM environment. What you'll be doing Take ownership of the technical design, development and support of the Peppermint Dynamics CRM platform Design, build and test workflows, screens and CRM functionality Review existing customisations and identify areas requiring redevelopment or improvement Help reduce technical debt and ensure the platform...

Initially a 2-3 month contract, the client can be flexible and would welcome either part or Full time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring the Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle Service Cloud (RightNow) applications. Design, create, and maintain custom objects, fields, tables, and relationships. Develop and configure business rules, workflows, and automation processes. Configure workspaces,...

Initially a 2-3 month contract, the client can be flexible and would welcome either part or full-time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring the Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle Service Cloud (RightNow) applications. Design, create, and maintain custom objects, fields, tables, and relationships. Develop and configure business rules, workflows, and automation processes. Configure...