3 senior service designer jobs found in Remote

Amazon Connect Consultant Rate: £500.00 - £600.00 per day Determination: Outside IR35 Location: Remote (UK Residents Only) This is an exciting opportunity in the outsourced technology services sector for an experienced Amazon Connect Engineer to lead the transition from legacy telephony to advanced cloud contact centre solutions. Join a project-focused environment, helping a large outsourcing business move from Avaya to Amazon Connect. This position demands both technical depth and stakeholder management skills, with a focus on delivering robust, scalable, and resilient cloud-based contact centre solutions. Responsibilities Collaborate with clients and stakeholders to gather and analyse existing Avaya contact centre requirements Design, architect, and implement cloud-based contact centre solutions using Amazon Connect Create detailed technical documentation, high-level designs, and implementation roadmaps Lead end-to-end deployment, including...

Senior Software & Cloud Engineer - Python, Node.js, AWS, Terraform, Ansible Location: Remote Client Location: Fully Remote, or Dublin Contract Length: 6 months initially Working Pattern: 24 hours per week/3 days per week (flexibility on days) Rate: Negotiable daily rate, Outside IR35, depending on experience Senior Software & Cloud Engineer required for a 6-month initial contract with a leading global organisation in their sector. The client needs a genuinely hands-on engineer with strong depth across Back End development, AWS cloud operations, Infrastructure as Code and deployment automation, working on the support, development and implementation of various internal systems/projects. Candidates will need to be able to hit the ground running and must be able to explain how they have personally designed, built, deployed, configured, supported and troubleshot production systems. Core Skills, strong knowledge required for the role:...

Contract Business Analyst - KPI Reporting / Dashboard Development We are seeking an experienced Contract Business Analyst to support a KPI reporting and dashboard development project on an initial six-month assignment. The successful contractor will work closely with senior stakeholders to identify, define and gather the KPI metrics required for corporate reporting dashboards. This will include understanding business performance requirements, assessing available data points, shaping dashboard content, and ensuring information is presented clearly and effectively for senior audiences. This role would suit a confident, delivery-focused Business Analyst with strong stakeholder engagement skills, recent social housing experience, and a solid understanding of KPI reporting, data requirements and dashboard design. Contract: 6 months Rate c £500 per day Outside IR35, subject to CEST determination Location: Remote-first hybrid, with occasional face-to-face collaboration as...