Outside Spy
Remote (Remote & On site , UK)
Costello & Reyes Group Limited has been instructed by its client, a global SI, to identify a Senior Zscaler Service Transition Manager for an initial 12 month engagement. 1. Role Overview We are seeking an experienced Senior Zscaler Service Transition Manager/Operational Readiness Lead to support a major financial services organisation in accelerating its transition towards an internally owned, managed and sustainable Zscaler security service. The engagement forms part of a wider initiative to evolve existing Zscaler capabilities into a consistent, resilient and well-governed Run The Bank (RTB) operating model, with a particular emphasis on service transition, operational readiness, knowledge transfer, stakeholder alignment and the progressive insourcing of service management and operational capabilities. The successful candidate will take ownership of the end-to-end service transition process, ensuring that Zscaler services can be effectively supported, maintained,...