2 customer service jobs found in Remote

Operational Excellence Lead - Insurance - Outside IR35. Our client, a leading insurance broker, requires an Operational Excellence Lead to join their team. As Operational Excellence Lead, you will oversee, challenge, and design tactical operational process improvements across the retail broking business. ESSENTIAL SKILLS & EXPERIENCE: Proven experience of driving process and customer service improvements in a broking or trading-focused insurance environment; Strong understanding of retail insurance broking operations, systems and processes is essential; Proven ability to influence stakeholders at all levels, including senior leaders; Strong operational and change management awareness and the ability to measure the benefits of improvements; and; Experience in LEAN/Six Sigma This is an URGENT requirement, exclusive to Scarlet Fraser and the role can be based anywhere in the UK but you must be prepared to travel to regional broking offices. Interview slots booked...

Senior C# IAM Developer - Auth0, Identity & Access Control, AWS - OUTSIDE IR35 Contract: 8 months Rate: £700 - £750 OUTSIDE IR35 Location: 100% remote The Role: Working for a global, market leading B2B SaaS business, you'll lead the design and implementation of secure, identity-driven Back End services in a modern C#/.NET environment. Your work will centre on authentication, authorization, and secure event-driven architectures. You'll own our Auth0 integration end-to-end , ensuring our platform meets strict security, compliance, and reliability standards. This is a role for someone who thinks deeply about threat models, defence-in-depth, and secure-by-default engineering. What You'll Do: Architect and implement secure Back End services in C# & .Net Own and evolve our Auth0 identity platform: tenant configuration, flows, hooks, rules, MFA, RBAC Design and maintain token-based security models (OIDC, OAuth2, JWT lifecycle, refresh...