5 customer service jobs found in Remote

Job Title: Project Specialist Job Type: Contract Location: Remote / London Day Rate: £200/day (OUTSIDE IR35) Project Specialist - Role & Responsibilities Manage the “front door” for new Service User SRQs via the DCC process, validating requests and initiating provisioning Lead feasibility assessments and produce customer quotes in line with agreed commercial principles. Coordinate order delivery by liaising with UK Order Analysts and customers; manage WIP reporting, site access, surveys, and portal updates. Oversee go-live and Ready for Service (AILS) activities, ensuring smooth transition to in-life service and billing, while owning SLAs. Maintain delivery metrics, support programme reporting and SSD documentation, and drive continuous improvement of service catalogue and order processes. Project Specialist - Required Experience Proven experience managing end-to-end service orders or provisioning processes, including request validation,...

We are recruiting for a SC Cleared ServiceNow Consultant on contract to work for a leading IT Service Provider based in Milton Keynes and Remote. You'll join an established delivery community of Technical Consultants, Senior Technical Consultants and Technical Architects, engaging on clearly defined client engagements where your expertise can make an immediate impact. This role is well suited to experienced ServiceNow professionals who enjoy varied client work, collaborating with high-performing teams, and contributing their skills where they add the most value. If you're looking to work on challenging, high-profile engagements within a mature and well-regarded ServiceNow Centre of Excellence, Computacenter offers an environment where your contribution is valued from day one. Requirements: You will hold Government SC clearance and be prepared to work onsite in Milton Keynes You will have proven implementation experience in ITSM, ITOM, SPM, IRM, GRC....

Job Overview We are seeking an experienced Cloud Engineer specialised in Azure to join our team on a 3-month contract basis. We've proven our concept and now need to scale. You'll take our existing MVP Azure infrastructure and re-architect it into a production-grade platform capable of meeting enterprise security requirements, SLA commitments, and the scrutiny of enterprise customer audits. Key Responsibilities Architecture & Infrastructure Redesign Azure architecture for medium enterprise scale, reliability, and security Design and deploy high-availability, fault-tolerant infrastructure with appropriate redundancy Establish disaster recovery and business continuity procedures Define and document the target architecture for long-term team ownership Harden security posture to meet medium enterprise customer requirements Implement Azure security best practices (Key Vault, Managed Identities, RBAC, Private Endpoints) Configure network...

WWT EMEA has an opportunity for a seasoned Programme Manager with deep expertise in cloud infrastructure, large-scale cloud migration, and complex technology transformation programmes. The ideal candidate will lead multi‑stream cloud and infrastructure portfolios, manage strategic delivery across cross‑functional teams, and drive the successful migration of applications, data, and platforms to modern cloud environments. This is a contract Role & Outside IR35 Programme Manager Contract Duration: 6 months Contract Location: Remote, United Kingdom (With Occasional travel to London) Job Description: Essential Skills: Proven experience as a Programme Manager delivering enterprise-scale cloud and infrastructure transformation programmes. Strong hands-on programme oversight across cloud migration, landing zone build-out, network integration, data migration, identity/security uplift, and operational cutover. Experience working with AWS,...

ServiceNow Consultant: ServiceNow, Advice and Guidance - (RL8071) Our Global Enterprise client is looking a Sr. ServiceNow Lead Consultant to provide advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Start Date: ASAP Duration: 60 days (initially) Pay Rate: £500/day IR35 Status: Outside Location: Remote with some travelling involved. NOTE: Active SC Clearance is highly desirable. Responsibilities: Providing advice and guidance to the customer on the best approaches for implementing ServiceNow in terms of: 3-5 years of experience in similar roles ITIL best practice ServiceNow best practice Industry trends and use of ServiceNow Providing business analysis to understand and document customer requirements Qualifications: Relevant qualifications or accreditations in ServiceNow In depth knowledge of the ServiceNow platform in ITSM and one other are ITIL accreditation to at least...