12 customer service jobs found in Remote

About Us We are a technology solutions provider specialising in the public sector. Our mission is to help government organisations become truly data-driven by transforming their digital services, streamlining operational processes, improving citizen outcomes, and enhancing transparency across public services. We work closely with government bodies to design and deliver modern, secure, and scalable digital solutions that have real-world impact. The Role We are seeking an experienced Service Desk Manager who holds current Security Clearance (SC) on a contract basis to lead the operational support and service management of a live data product supporting a central government client. You will be accountable for the end-to-end delivery of Service Desk operations, working with a team of Service Desk Analysts and acting as the primary point of escalation for incidents, service requests, access management, and operational issues. You will ensure the stability, availability,...

Salesforce Consultant | £400 – £500 | Outside IR35 | 6 Months | Fully Remote   We’re recruiting for an experienced Salesforce Consultant for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a fully remote basis.   Key Responsibilities   Deliver Salesforce Service Cloud and Experience Cloud solutions for new digital product launches. Configure scalable Sales Cloud processes supporting high‑volume customer journeys and workflows. Build secure integrations between Salesforce and a range of core systems. Ensure solution designs follow Salesforce best practices and governance standards. Collaborate with cross-functional teams to deliver successful project outcomes.   If this Salesforce Consultant role sounds like a good fit and you’d like to know more, please apply with your most...

Technical Design Authority (Security/SD-WAN/Fortinet) is required by fast growing and highly successful IT services and consulting provider. Role Summary: In the role of TDA you will be responsible for designing, documenting and managing technical collateral to support agreed strategic objectives and the development of standard offerings and blueprint solutions in the security area. Also, you will be guarding the overall solution architecture of customer designs and be involved in the implementation, testing and handover to operations of these solutions. The TDA will actively participate in the presales process as well to allow continuity through service fulfilment. Duties and Responsibilities: Design bespoke customer network security models, review and approve advanced (best practices and standards) security configuration and be personally involved in first deployments of the solution as well as in proof of concepts. Be engaged in the pre-sales process,...

Salesforce Consultant | £400 - £500 | Outside IR35 | 6 months | Fully Remote We're recruiting for an experienced Salesforce Consultant for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a fully remote basis. Key Responsibilities Deliver Salesforce Service Cloud and Experience Cloud solutions for new digital product launches. Configure scalable Sales Cloud processes supporting high volume customer journeys and workflows. Build secure integrations between Salesforce and a range of core systems. Ensure solution designs follow Salesforce best practices and governance standards . Collaborate with cross-functional teams to deliver successful project outcomes. If this Salesforce Consultant role sounds like a good fit and you'd like to know more, please apply with...

Salesforce Consultant | £400 - £500 | Outside IR35 | 6 Months | Fully Remote We're recruiting for an experienced Salesforce Consultant for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a fully remote basis. Key Responsibilities Deliver Salesforce Service Cloud and Experience Cloud solutions for new digital product launches. Configure scalable Sales Cloud processes supporting high-volume customer journeys and workflows. Build secure integrations between Salesforce and a range of core systems. Ensure solution designs follow Salesforce best practices and governance standards . Collaborate with cross-functional teams to deliver successful project outcomes. If this Salesforce Consultant role sounds like a good fit and you'd like...

We are a technology solutions provider specialising in the public sector. Our mission is to help government organisations become truly data-driven by transforming their digital services, streamlining operational processes, improving citizen outcomes, and enhancing transparency across public services. We work closely with government bodies to design and deliver modern, secure, and scalable digital solutions that have real-world impact. The Role We are looking to engage a  Data Engineer  on a contract basis to support the delivery of high-quality digital services within the UK public sector. You will lead the design, development, and evolution of scalable data infrastructure, pipelines, and analytics platforms, working closely with our existing Data Engineers, Data Architects, Analysts and wider delivery teams to deliver high-performance data solutions. This role requires deep knowledge of data engineering best practices and strong hands-on experience with...

Senior Interaction Designer (Outside IR35) Location: Remote-first, with one day per month required on-site (Manchester or London) Industry: Technology Consultancy Day Rate: £400 - £440 per day (all-inclusive) Employment type: Contract (Outside IR35), initial 4-month term, with high chance of extension Highly desirable: GDS experience Our client is an innovative technology consultancy that has just been awarded an exciting new piece of work with a public sector organisation. They specialise in the delivery of custom software solutions for private and public sector clients. They are looking for a Senior Interaction Designer with proven senior-level experience to join the project and help stand up this new engagement from the ground up. This is a contract opportunity outside IR35, remote-first, with just one day a month required on-site in either Manchester or London, running for an initial four months (with a high chance of extension) to...

Service Designer (Outside IR35) Location: Remote-first, with one day per month required on-site (Manchester or London) Industry: Technology Consultancy Day Rate: £400 - £440 per day (all-inclusive) Employment type: Contract (Outside IR35), initial 4-month term, with high chance of extension Highly desirable: GDS experience Our client is an innovative technology consultancy that has just been awarded an exciting new piece of work with a public sector organisation. They specialise in the delivery of custom software solutions for private and public sector clients. They are looking for a Service Designer with proven senior-level experience to join the project and help stand up this new engagement from the ground up. This is a contract opportunity outside IR35, remote-first, with just one day a month required on-site in either Manchester or London, running for an initial four months (with a high chance of extension) to get the work off the...

Network Engineer Hybrid Working | Regional Travel Required Contract Duration: 6 Months initially Outside IR35 We are seeking a Senior Network Architect to join a growing communications and infrastructure technology team delivering advanced networking and security solutions across large-scale transportation and critical operational environments. This is an exciting opportunity to design and deliver secure, resilient, and high-performing network architectures that underpin essential public services. This role offers flexible working alongside visits to regional offices and project sites across the UK. The Opportunity As a Network Architect , you will take ownership of the design and delivery of complex telecommunications and network solutions, supporting operational systems including: Secure LAN/WAN network infrastructure SCADA and control system networks CCTV and surveillance systems Voice and communications platforms Passenger information and...

Who are OnCommerce?   OnCommerce is a global selling platform that powers a growing network of retail channels, including: OnBuy - The only marketplace in the world to give customers instant Cashback on everything easyShop - An all-new marketplace created in collaboration with the easy® family of brands Comet - The iconic UK tech brand making its return later this year   OnCommerce is growing fast, launching new brands and scaling to power the future of ecommerce.   Be Part of the Story OnCommerce is constantly evolving. Everyone here plays a hands-on role in shaping what comes next, building brands that make an impact across global markets. There’s no red tape or rigid corporate structure; just smart people taking ownership and figuring things out as we build something big together. The pace is fast, priorities shift, things aren’t always perfectly set up, and you’ll often need to get stuck in and...

HCL BigFix Consultant/Solution Architect (Contract) Location: Fully Remote Contract Type: Long-term Contract Start Date: ASAP Outside IR35 Overview We are seeking an experienced HCL BigFix Consultant/Solution Architect to join a long-term contract engagement. This is a fully remote opportunity for a specialist who can lead the complete life cycle of an enterprise HCL BigFix implementation, from technical pre-sales and solution demonstrations through to design, deployment, implementation and ongoing optimisation. The initial engagement will involve working with a customer evaluating HCL BigFix as a replacement for their existing Ivanti endpoint management platform. The successful consultant will be responsible for delivering a detailed technical product demonstration, designing the proposed solution and leading a greenfield, on-premises implementation. This role is ideal for a consultant who combines strong technical expertise with excellent customer-facing and...

Senior Software Engineer - Kotlin & Coroutines. £500/day LTD CO OUTSIDE IR35. 100% REMOTE. An interest in AI (Agentic AI, AI tooling, Claude, Codex or Co-Pilot) highly advantageous but not essential. We are looking for a Senior Backend Engineer (Kotlin & Coroutines essential) to build the integrations that connect AI companion with senior care and hospital software platforms. In this role, you will design, build, and maintain robust Back End services and integrations that enable seamless data exchange between the company and partner systems. You'll take end-to-end ownership of integration projects-from discovery and architecture through implementation, deployment, and continuous improvement. Key Responsibilities for the Kotlin & Coroutines Developer are: Design, develop, and maintain integrations between my clients platform and third-party healthcare and senior care software systems. Build scalable, secure, and maintainable Back End services and APIs using...