£500 - £600 per day
Outside Spy
Remote (United Kingdom)
Amazon Connect Consultant Rate: £500.00 - £600.00 per day Determination: Outside IR35 Location: Remote (UK Residents Only) This is an exciting opportunity in the outsourced technology services sector for an experienced Amazon Connect Engineer to lead the transition from legacy telephony to advanced cloud contact centre solutions. Join a project-focused environment, helping a large outsourcing business move from Avaya to Amazon Connect. This position demands both technical depth and stakeholder management skills, with a focus on delivering robust, scalable, and resilient cloud-based contact centre solutions. Responsibilities Collaborate with clients and stakeholders to gather and analyse existing Avaya contact centre requirements Design, architect, and implement cloud-based contact centre solutions using Amazon Connect Create detailed technical documentation, high-level designs, and implementation roadmaps Lead end-to-end deployment, including...