2 customer service jobs found in Manchester

Role: Dynamics 365 Developer Location: (Hybrid 2-3 days a week onsite) Status: Outside IR35 Rate: Neg Duration: Initial 6 months (Extensions due) Role As a Dynamics 365 Developer within the team, you will design, develop, support, and enhance Dynamics 365 Customer Service solutions, working across Dynamics 365, Dataverse, and the wider Microsoft Power Platform. Key Responsibilities Design, develop, and maintain Dynamics 365 Customer Service and Dataverse solutions Build integrations using Dataverse/Dynamics 365 Web APIs, Azure services, and third-party APIs Develop custom functionality: C# Plugins, Custom APIs, PCF Controls, JavaScript/TypeScript, Power Apps, and Power Automate Configure Dynamics 365 security models and access controls Write and maintain automated unit tests Deploy and manage changes via Azure DevOps CI/CD pipelines Contribute to solution design and code reviews Required Knowledge and Experience 3+ years'...

Business Analyst - Business Process Mapping, Salesforce - 6 months, remote, to £500 p/d outside IR35 A Business Analyst is required to work on the business process mapping as part of a large ERP data migration, Transformation programme. You will have extensive business analysis experience, ideally gained within a manufacturing/supply chain/logistics/retail environment, with excellent business process mapping (BPM), documentation experience with good knowledge of Salesforce. Any knowledge of ERP systems (SAP/Oracle/Dynamics/Infor/IFS) advantageous. You will have excellent stakeholder management, communication skills. The role will involve working on the migration of data from Legacy ERPs to a new ERP Infor and CRM Salesforce, liaising with the business, stakeholders, working closely with the customer services team, gathering requirements, producing functional specifications, As-Is', To-be', dealing with the business process mapping, documentation and producing the training...