£300 - £325 per day
Outside Spy
London, UK
IT End User Support Engineer Contract Length: 6 months (Outside IR35 ) Travel around UK & Europe (expenses covered) - 2 days a week Role Overview We are seeking a proactive and customer-focused IT End User Support Engineer to join the IT team. This role is responsible for providing high-quality technical support to end users across the organisation, ensuring hardware, software, and core IT services operate efficiently. The successful candidate will have strong experience supporting Microsoft-based environments, laptop and desktop hardware (particularly Lenovo devices), and modern device management technologies such as Microsoft Intune and Autopilot. It generally assists with device rebuilds. Application installs. Issues with re-builds. Key Responsibilities - Provide first and second-line technical support for end users across desktops, laptops, and mobile devices. - Diagnose and resolve hardware and software issues on Windows systems, particularly Lenovo...