35 service design consultant jobs found in London

Contract Up to £425/day (outside IR35) Central London (2-3 days on-site per week) This is an exciting opportunity to play a pivotal role in a major service transformation programme. you'll work at the intersection of technology, operations, and business functions, taking ownership of designing robust, operationally-ready services that support innovative new products. you'll have the autonomy to shape service models, influence senior stakeholders, and ensure seamless transition into business-as-usual operations. Job Title: Service Design Lead Job Type: Contract Rate: up to £425/day (outside IR35) Working arrangement: Hybrid - 2-3 days on-site per week Office Location: Central London The Role: Lead the end-to-end service design process for new products and services entering production. Transform service requirements into practical and sustainable service management frameworks. Design and document key ITSM processes, including: Incident Management,...

ServiceNow Architect - 6 months | London, UK (Hybrid - 2 days/week in office) - Outside IR35 We are seeking an experienced ServiceNow Architect to lead the design and implementation of ServiceNow Technology Service Operations Management (SOMT) solutions for a leading technology services organisation. You will define scalable IT Operations architectures, drive observability and AIOps initiatives, and enable proactive operations across large enterprise estates. The role needs strong technical leadership and hands-on architecture, working with enterprise stakeholders to transform IT Operations using ServiceNow best practices. Key Responsibilities: Define end-to-end ServiceNow architecture aligned to enterprise IT Operations strategy, covering Service Mapping, Event Management, Operational Intelligence, Cloud Observability and AIOps Drive architecture decisions across hybrid, multi-cloud and on-premises environments Lead SOMT implementations across large enterprise...

Technical Delivery Lead Location: London Contract Type: Contract, Outside IR35 Rate: £400 to £450 per day, Outside IR35 Security Clearance: Active SC, SC eligible, Start Date: ASAP About Scrumconnect Consulting Scrumconnect Consulting is a leading UK digital and technology consultancy specialising in delivering impactful, user-centred services for the public sector. We work at the heart of government transformation, partnering with central government departments, agencies and local authorities to design and deliver digital products and services that make a real difference to citizens lives. With a team of over 125 engineers, architects, delivery professionals and designers, we bring deep Government Digital Service (GDS) expertise, a strong delivery culture and a commitment to delivering high-quality outcomes the right way. We are proud that 42% of our organisation is women, and we continue to build diverse, inclusive teams that reflect the communities we serve. Role Overview...

Data/MI Business Analyst About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we build innovative digital services that matter. Our teams work collaboratively to help organisations transform, improve performance and deliver high-quality digital solutions. Role Overview We are seeking an experienced Data/MI Business Analyst to join our team, working closely with business stakeholders, technical teams and data specialists to translate reporting and analytical needs into clear, well-defined requirements. You will investigate existing reports, datasets and data processes, identify data quality issues and gaps, and define the KPIs, metrics and specifications needed to support better management...

Our client is a leading IT services and digital transformation consultancy. Company Description For over 30 years,  our client  has been a leading Oracle partner specialising in Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.  Top-tier Oracle partner across Database, Platform, ERP, and Managed Services  37 UKOUG awards  over the last 3 years  13 awards  - UK Oracle User Group (UKOUG) Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)  Certified Great Place to Work  Recognised as a  leader in AI & digital transformation consulting  with global delivery footprint  With  3,800+ people  and revenues exceeding  €347m/£302m , our client is a market leader in Oracle, Microsoft, and AWS...

ServiceNow SOMT Architect London (Hybrid) 6 Month Contract £550/day (Outside IR35) ServiceNow SOMT Architect needed for a 6 Month Contract in London (Hybrid). Must have strong SOMT (Sales Order Management for Telecommunications) expertise. Hybrid Working - 2 to 3 days/week remote (WFH) and the remainder of the time working from the office in London . Paying up to £550/day (Outside IR35). Working with a global IT Consultancy supporting a leading Telecoms end client. Start ASAP in October / November 2026. Stong hands-on ServiceNow Architecture + SOMT (Sales Order Management for Telecommunications) expertise. ServiceNow Architect to lead the design, architecture + implementation of ServiceNow Technology Service Operations Management (SOMT) solutions. Defining scalable IT Operations architectures, driving observability, AIOps initiatives + enabling proactive operations through ServiceNow SOMT modules. Strong ServiceNow ITSM, IT Operations + Enterprise Monitoring....

ServiceNow SOMT Architect London (Hybrid) 6 Month Contract £550/day (Outside IR35) ServiceNow SOMT Architect needed for a 6 Month Contract in London (Hybrid). Must have strong SOMT (Sales Order Management for Telecommunications) expertise. Hybrid Working - 2 to 3 days/week remote (WFH) and the remainder of the time working from the office in London. Paying up to £550/day (Outside IR35). Working with a global IT Consultancy supporting a leading Telecoms end client. Start ASAP in October/November 2026. Stong hands-on ServiceNow Architecture + SOMT (Sales Order Management for Telecommunications) expertise. ServiceNow Architect to lead the design, architecture + implementation of ServiceNow Technology Service Operations Management (SOMT) solutions. Defining scalable IT Operations architectures, driving observability, AIOps initiatives + enabling proactive operations through ServiceNow SOMT modules. Strong ServiceNow ITSM, IT Operations + Enterprise Monitoring....

Python Developer (Data Applications and AI Engineering) Contract: 6 to 12 months (longer term available at a lower day rate) UK based, fully remote Outside IR35 Start ASAP My client, a specialist consultancy within Data and AI is looking for a hands on Python developer to join its data science team, working with a client to build data applications and automated pipelines that replace manual processes. You will use AI coding tools every day to speed up how you build, test and deliver. This is a delivery role. You will be embedded in an established, mature team, working closely with business users and taking solutions from first prototype through to production. What you will be doing Building and deploying Python web applications, mainly in Shiny, from rapid prototypes to production Creating responsive, intuitive interfaces for data and AI applications Integrating applications with Snowflake, Snowflake Cortex and REST APIs Building and maintaining automated data...

Technical Architect - Public Sector Transformation - OUTSIDE IR35 - ACTIVE SC CLEARANCE REQUIRED Tecknuovo is a deliberately different digital consultancy, delivering secure, modern technology solutions while upskilling client teams to ensure zero long-term dependency. We are seeking an experienced Technical Architect to support a major public sector transformation programme focused on modernising probation services and reducing reliance on Legacy platforms. This role would suit senior architects with strong experience across enterprise architecture, AWS, API-led integration and Legacy modernisation. You'll play a key role in shaping the future technology direction of a strategic programme, establishing the architectural foundations, governance approach and technical standards that will underpin future delivery phases. Working as part of a multidisciplinary team, you'll collaborate with engineering, delivery and business stakeholders to assess the current technology...

Senior Data Engineer (Microsoft Fabric) - 6 Month Contract - Outside IR35 Location: Fully Remote Contract Length: 6 months Rate: £300-£450 per day (Outside IR35) Start Date: ASAP A consultancy partner is supporting a well-established pensions organisation at the start of a major two-year data transformation programme and is looking for a Senior Data Engineer to help stabilise their current environment while laying the foundations for a future Microsoft Fabric platform. ideally you need to have pensions or insurance experience. This is a hands-on role for an experienced engineer who can quickly assess an existing data estate, resolve data integration challenges and provide clear delivery plans to stakeholders. Key Responsibilities Investigate and resolve data extraction and synchronisation issues across business-critical systems Restore confidence in reporting and data availability for operational teams Work with large SQL-based datasets and ETL processes Support...

Full Stack Developer (Kotlin & TypeScript) - Public Sector Transformation - OUTSIDE IR35 - ACTIVE SC CLEARANCE REQUIRED Tecknuovo is a deliberately different digital consultancy, delivering secure, modern technology solutions while upskilling client teams to ensure zero long-term dependency. We are seeking an experienced Full Stack Developer (Kotlin & TypeScript) to support a major public sector transformation programme focused on the modernisation and decomposition of Legacy probation systems. This role would suit senior software engineers with strong experience delivering cloud-native applications, APIs and digital services within complex enterprise environments. You'll play a key role in building the next generation of platforms and services that will replace critical Legacy systems and support the wider transformation programme. Working as part of a multidisciplinary delivery team, you'll collaborate with architects, product teams, engineers and...

Senior Data Engineer (Microsoft Fabric) - 6 Month Contract - Outside IR35 Location: Fully Remote Contract Length: 6 Months Rate: £300- £450 per day (Outside IR35) Start Date: ASAP A consultancy partner is supporting a well-established pensions organisation at the start of a major two-year data transformation programme and is looking for a Senior Data Engineer to help stabilise their current environment while laying the foundations for a future Microsoft Fabric platform. ideally you need to have pensions or insurance experience. This is a hands-on role for an experienced engineer who can quickly assess an existing data estate, resolve data integration challenges and provide clear delivery plans to stakeholders. Key Responsibilities Investigate and resolve data extraction and synchronisation issues across business-critical systems Restore confidence in reporting and data availability for operational teams Work with large SQL-based...

Content Designer - GDS Up to £460 per day (Outside IR35) Primarily remote 6 months My client is an instantly recognisable consultancy who require an experienced Content Designer to join a multidisciplinary team delivering digital services. You will design clear, accessible and user-centred content, simplifying complex policy and information to create effective end-to-end user journeys. Key Requirements: Proven experience working as a Content Designer, ideally within UK Government or the wider public sector Strong knowledge of GDS content design principles and standards Experience designing and iterating digital content based on identified user needs Strong ability to simplify complex policy, legal and technical information Experience using user research, analytics, feedback and data to inform content decisions Proven experience designing clear end-to-end content journeys Strong understanding of accessibility and inclusive content design Experience working within...

Interaction Designer - GDS/GOV.UK Up to £495 per day (Outside IR35) Primarily remote 6 months My client is an instantly recognisable consultancy who require an experienced Interaction Designer to join a multidisciplinary team delivering digital services within UK Government. You will design accessible, intuitive and user-centred services, turning complex processes and requirements into simple user journeys and interactions. Key Requirements: Proven experience working as an Interaction Designer on complex digital services Strong experience delivering UK public-sector services using GDS standards Experience using the GOV.UK Design System, components and interaction patterns Strong hands-on experience creating and iterating prototypes using Figma Experience applying user-centred design based on evidenced user needs Strong experience working with user research and using findings to improve designs Understanding of WCAG 2.2 AA, accessibility and inclusive design Experience...

Interaction Designer - GDS / GOV.UK Up to £495 per day (Outside IR35) Primarily remote 6 months My client is an instantly recognisable consultancy who require an experienced Interaction Designer to join a multidisciplinary team delivering digital services within UK Government. You will design accessible, intuitive and user-centred services, turning complex processes and requirements into simple user journeys and interactions. Key Requirements: Proven experience working as an Interaction Designer on complex digital services Strong experience delivering UK public-sector services using GDS standards Experience using the GOV.UK Design System, components and interaction patterns Strong hands-on experience creating and iterating prototypes using Figma Experience applying user-centred design based on evidenced user needs Strong experience working with user research and using findings to improve designs Understanding of WCAG 2.2 AA, accessibility and...

Content Designer - GDS Up to £460 per day (Outside IR35) Primarily remote 6 months My client is an instantly recognisable consultancy who require an experienced Content Designer to join a multidisciplinary team delivering digital services. You will design clear, accessible and user-centred content, simplifying complex policy and information to create effective end-to-end user journeys. Key Requirements: Proven experience working as a Content Designer, ideally within UK Government or the wider public sector Strong knowledge of GDS content design principles and standards Experience designing and iterating digital content based on identified user needs Strong ability to simplify complex policy, legal and technical information Experience using user research, analytics, feedback and data to inform content decisions Proven experience designing clear end-to-end content journeys Strong understanding of accessibility and inclusive content design...

Security Architect (AWS) - Public Sector Transformation - OUTSIDE IR35 - ACTIVE SC CLEARANCE REQUIRED Tecknuovo is a deliberately different digital consultancy, delivering secure, modern technology solutions while upskilling client teams to ensure zero long-term dependency. We are seeking an experienced Security Architect to support a major public sector transformation programme involving sensitive data, cloud-based services, and complex enterprise technology landscapes. This role would suit senior security professionals with extensive experience defining security architectures, providing assurance across large-scale programmes, and ensuring compliance with organisational security standards within highly regulated environments. Working closely with programme leadership, architects, engineering teams, and security stakeholders, you will take ownership of security architecture, controls, governance, and assurance activities, helping to ensure the programme delivers...

Position: Senior Wireless Network Architect Start Date: ASAP Duration: 6 Month Contract Location: UK - Remote Rate: £500 - £595 per day outside of IR35 Reference: 20895 We are seeking an experienced Wireless Network Architect to support a major enterprise wireless infrastructure transformation. The assignment will focus on the modernisation of an established Cisco-based wireless environment, requiring deep technical expertise across wireless architecture, RF planning, controller migration and deployment delivery. The successful consultant will work alongside the existing technology vendor, providing independent technical oversight, validating proposed designs and ensuring that implementation decisions meet the required operational and performance standards. This is a hands-on architecture role combining technical leadership, engineering delivery and stakeholder engagement. The individual will take ownership of wireless design assurance, RF survey interpretation...

Tech Lead / Principal Engineer – Contract Location: London Canary Wharf – 4 days onsite (no flex) Start Date: 2nd November 2026 Duration: Initial contract until 24th December, with potential extension Outside IR35 - rate depending on experience We're looking for an experienced Tech Lead / Principal Engineer to support a major financial services engagement with one of our consultancy partners. This is a senior, client-facing technical role, focused on solution architecture, systems integration and technical leadership across complex mobile and backend platforms. You'll be joining a fast-paced project, working closely with engineering teams and senior stakeholders to understand existing technology landscapes, identify architectural gaps and shape scalable, secure technical solutions. The Role Lead solution architecture and technical design across mobile applications, backend services and integrations. Assess existing systems, map technical...

Salesforce Marketing Cloud Personalization Consultant London | Outside IR35 | £450-500 Day Rate | Part-time (1x a week for approx. 8 weeks) This is a highly visible consultancy assignment focused on improving the foundations for scalable personalisation in a regulated environment. You will work alongside senior stakeholders, validating existing technical findings and helping shape the future operating model for customer data, identity, and activation. The Company They are an established consultancy supporting a major organisation through the redesign of its web data and personalisation capabilities. The project focuses on strengthening data governance, identity resolution, consent management, and personalisation readiness across digital channels. You will work in a coaching and advisory capacity, helping the client's team define best practice and technical standards rather than carrying out implementation work directly. The Role and Deliverables Validate findings...