£250 - £275 per day
Outside Spy
London Area, United Kingdom
Salesforce Service Cloud Consultant London, Outside IR35, 6-month Contract, £250-275 Day Rate This is a hands-on contract opportunity for a Salesforce Service Cloud Specialist who lives and breathes call/contact centres and Service Cloud. You will join a busy in-house Salesforce team at a critical delivery point, helping them achieve more in a compressed timeframe by removing manual effort and driving smarter automation across customer service operations. The Company They are a well-established organisation with a large, high-volume customer service function and a complex Salesforce landscape. Salesforce sits at the heart of how customer interactions are managed, with strong demand from customer service teams to improve speed, quality and agent experience. The internal Salesforce team is growing to meet increasing demand and deliver tangible outcomes ahead of a key business period later in the year. The Role and Deliverables Own and deliver specific Service...