Outside Spy
London, United Kingdom
Experience Overall Experience: Good years in IT Service Management/IT Operations/Enterprise Monitoring Relevant Experience: Good experience in ServiceNow platform with deep focus on SOMT Job Summary We are seeking an experienced ServiceNow Architect to lead the design, architecture, and implementation of ServiceNow Technology Service Operations Management solutions. The ideal candidate will be responsible for defining scalable IT Operations architectures, driving observability and AIOps initiatives, and enabling proactive operations through ServiceNow SOMT modules. This role requires strong technical leadership, hands-on architectural expertise, and the ability to work with enterprise stakeholders to transform IT Operations using ServiceNow best practices. Key Responsibilities Architecture & Solution Design Define end-to-end ServiceNow architecture aligned to enterprise IT Operations strategy Design scalable and resilient solutions...