2 customer service jobs found in London, remote

Job Title: Project Specialist Job Type: Contract Location: Remote / London Day Rate: £200/day (OUTSIDE IR35) Project Specialist - Role & Responsibilities Manage the “front door” for new Service User SRQs via the DCC process, validating requests and initiating provisioning Lead feasibility assessments and produce customer quotes in line with agreed commercial principles. Coordinate order delivery by liaising with UK Order Analysts and customers; manage WIP reporting, site access, surveys, and portal updates. Oversee go-live and Ready for Service (AILS) activities, ensuring smooth transition to in-life service and billing, while owning SLAs. Maintain delivery metrics, support programme reporting and SSD documentation, and drive continuous improvement of service catalogue and order processes. Project Specialist - Required Experience Proven experience managing end-to-end service orders or provisioning processes, including request validation,...

WWT EMEA has an opportunity for a seasoned Programme Manager with deep expertise in cloud infrastructure, large-scale cloud migration, and complex technology transformation programmes. The ideal candidate will lead multi‑stream cloud and infrastructure portfolios, manage strategic delivery across cross‑functional teams, and drive the successful migration of applications, data, and platforms to modern cloud environments. This is a contract Role & Outside IR35 Programme Manager Contract Duration: 6 months Contract Location: Remote, United Kingdom (With Occasional travel to London) Job Description: Essential Skills: Proven experience as a Programme Manager delivering enterprise-scale cloud and infrastructure transformation programmes. Strong hands-on programme oversight across cloud migration, landing zone build-out, network integration, data migration, identity/security uplift, and operational cutover. Experience working with AWS,...