£200 - £201 per day
Outside Spy
London, UK
This IT Support role in London is all about keeping things running smoothly in the Financial Services industry. You 'll be the go-to person for solving technical issues and ensuring the technology systems are working efficiently. Client Details A company in the Financial Services industry based in London. Description Own incidents and service requests through to successful resolution Provide advanced remote and onsite support for Windows, macOS, and mobile devices Troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint Diagnose and resolve issues across endpoint management platforms such as Intune and SCCM Support video conferencing and collaboration technologies Perform structured troubleshooting using logs, event viewers, and device management tools Manage escalations while maintaining ownership through to completion Create and maintain knowledge articles and operational documentation Contribute to...