£150 per day
Outside Spy
Kensington, England, United Kingdom
Service Desk Engineer (L1) An opportunity has opened up for a Service Desk Engineer (L1) to join an established on-site team supporting a private healthcare company in Kensington, London. This is an immediate start contract, giving you the chance to build hands-on experience across incident, problem and request management within a structured, SLA-driven service desk environment. You'll benefit from a hybrid working pattern balancing on-site collaboration with remote flexibility, a competitive outside IR35 day rate, and the potential to extend your contract well beyond the initial term as the account grows. If you're looking for immediate work with a supportive team, genuine exposure to ITIL-aligned service desk processes, and the opportunity to develop your career in a healthcare-adjacent IT environment, this role is worth a look. Responsibilities: Respond to customer incidents and requests logged via email, portal, phone and walk-ups Resolve incidents and...