£600 per day
Outside Spy
London Area, United Kingdom
Service Management Lead/ Consultant Outside IR35 contract Rate - £600 a day, duration- 6 months Hybrid : must be available to travel to an office 2 days a week if necessary, and occasional travel to Europe Locations : London, Hampshire Our client is a global software distribution organisation, seeking an experienced Service Management Lead/ Consultant to support a large-scale service improvement programme. This role will focus on stabilising the current IT service estate while defining and implementing a future-state service design roadmap aligned to ITIL best practices. Someone who can help define, implement, and then ensure that they run sufficiently the following: - Service Management Service Definitions Service Ownership Service Accountability Service Monitoring Service Relationships Service Support protocols Service OLA/SLA and establishing suitable OKR's Help establish and define suitable mechanisms for Service Transition from pre-production...