Delivery Manager/Project Manager - Fintech
£400 per day | Hybrid (1-2 days per week in Central Manchester)
Outside IR35
About the Busines
sOur client is a market-leading FinTech organisation - Their cloud-based platforms support financial institutions in delivering seamless financial journeys, improving operational efficiency, and enhancing customer experiences across the lending life cycle
.With a strong reputation for innovation and digital transformation, they partner with some of the UK's most recognised financial services brands
.
The Opportuni
tyWe're seeking an experienced Delivery Manager to join a growing delivery team focused on the successful implementation of enterprise Fintech/SaaS solutions within the lending secto
r.This role sits at the heart of customer delivery and is ideal for someone who enjoys managing complex software implementations, building strong client relationships, and ensuring projects are delivered successfully from inception through to go-live and beyon
d.Reporting into the Implementation Director, you'll be responsible for overseeing multiple customer projects, acting as the key point of contact throughout the implementation life cycle while coordinating internal teams to deliver exceptional outcome
s.
Key Responsibilit
- iesLead the end-to-end delivery of SaaS implementation projects for mortgage and lending clien
- ts.Manage project plans, timelines, budgets, risks, dependencies, and delivery mileston
- es.Act as the primary point of contact for customers throughout implementation and ongoing service delive
- ry.Build trusted relationships with stakeholders ranging from operational teams through to senior leadersh
- ip.Coordinate cross-functional teams across Product, Engineering, Professional Services, and Customer Succe
- ss.Establish robust governance frameworks, including project reporting, RAID management, steering groups, and stakeholder updat
- es.Ensure successful onboarding, adoption, and transition into business-as-usual operatio
- ns.Identify opportunities to enhance customer value and improve delivery process
- es.Support commercial discussions around renewals, upselling, and strategic account growth initiativ
es.
About
YouYou'll be a customer-focused delivery professional with experience working within a SaaS, software vendor, or technology-led organisation. You'll have a strong track record of managing software implementations and be comfortable operating in complex client environme
nts.
Essential Exper
- ienceProven experience delivering end-to-end software implementation projects within a SaaS or technology busi
- ness.Strong project management experience across multiple concurrent customer engagem
- ents.Excellent stakeholder management skills, with the ability to influence and build relationships at all le
- vels.Experience managing project governance, risks, issues, dependencies, and delivery repor
- ting.Strong understanding of Agile and Waterfall delivery methodolo
- gies.Ability to balance customer expectations with internal delivery priori
- ties.Strong communication, organisational, and problem-solving sk
ills.
Highly Des
- irable
Experience within Financial Services, FinTech, or B - anking.Knowledge of mortgage origination, servicing, or lending pro
- cesses.Experience delivering enterprise-scale software sol
- utions.Project Management certifications such as Prince2, AgilePM, PMP, or equi
valent.
What's o
- n Offer?
£400 - per day.Hybrid working model with 1-2 days per week in Central Ma
nchester.