Interim Information Technology Director at La Fosse, United Kingdom, £Contract Rate

Interim IT Director (2–3 days/week, Outside IR35)

Location: London / Fully Remote | Contract: Fractional (1–3 days per week)

We’re partnering with a high end luxury experience-led hospitality brand at a pivotal stage in its growth, seeking a hands-on IT Director / Head of Technology to modernise and connect its core technology platforms

.This is a highly visible role with direct impact on customer experience, operational efficiency, and commercial performance

.
The Opportuni

tyThe business has built an exceptional reputation from a brand and customer standpoint however, the underlying technology landscape has evolved organically and is now in need of alignment and scal

e.Key challenges includ

• e:Disconnected systems across CRM (Dynamics), PMS, website and internal too
• lsFragmented data with limited ability to generate meaningful customer insig
• htManual processes creating friction across operations and delive
• ryA clear requirement to simplify, integrate and future-proof the tech sta

ck
You will be responsible for assessing, redesigning and delivering a more joined-up ecosystem, enabling better decision-making and a more seamless end-to-end customer journ

ey.
Scope of

• WorkAudit current systems and define a coherent target architec
• tureLead integration across CRM, PMS, website and other platf
• ormsResolve critical gaps in data flow and system connecti
• vityImprove internal workflows and reduce operational inefficien
• ciesEnable access to actionable insights across sales, marketing and operat
• ionsSupport the business in elevating the end-to-end customer experi

ence
What We’re Lookin

• g ForProven experience operating as an IT Director / Head of Technology in a hands-on cap
• acityStrong background in systems integration, platform architecture and data
• flowExperience working within SME / scaling environ
• mentsComfortable operating in lean, fast-paced, founder-influenced busin
• essesAbility to move quickly from diagnosis through to del
• iveryExperience working in high end hospitality / travel / hotel

etc.
For more information please share your CV