Service Desk, IT Support Contract at SoCode Limited, Cambridge, Cambridgeshire, £250 to £270 per Day

End User Support Contractor – Short Term Contract Onsite | Tech Industry Client | Immediate Start
3 month rolling contract | Outside IR35 | £250 per day 
Must be Cambridge Based.  

We are currently partnering with a leading technology organisation to recruit an experienced End User Support Contractor for a short-term onsite engagement. This is an excellent opportunity for a hands-on IT support professional who enjoys working in fast-paced environments and providing high-quality end user support.
Working closely with the IT Manager, you will provide day-to-day technical support across the business while also assisting with a range of ongoing IT projects and operational initiatives.

Key Responsibilities

• Provide onsite end user support across desktop, laptop, and mobile environments
• Troubleshoot hardware, software, and connectivity issues
• Support and administer Windows 11 environments
• Provide support for Microsoft 365 applications and services
• Manage user accounts, access requests, and device setups
• Assist with onboarding/offboarding activities
• Work closely with the IT Manager on day-to-day IT projects and improvements
• Maintain excellent customer service and communication with end users

Required Skills & Experience

• Proven experience in an End User Support / Desktop Support role
• Strong knowledge of Windows 11
• Solid experience supporting Microsoft 365
• Excellent troubleshooting and problem-solving skills
• Strong communication and stakeholder engagement abilities
• Ability to work independently in an onsite environment
• Flexible and proactive approach to supporting wider IT operations and projects

Contract Details

• Short-term contract opportunity
• Full onsite requirement
• Immediate or short notice availability preferred
• Competitive daily rate

If you are an experienced IT support professional looking for your next contract opportunity within a dynamic tech environment, we would love to hear from you.
Apply now or contact us for more information.