Business Analyst - Insurance background at OLIVER MARKS CONSULTING LTD., Remote - United Kingdom Wide, 6 Months, £400 per day

Business Analyst - Claims Transformation Programme

Contract: 6 months
Rate: Up to £400 per day (Outside IR35)
Location: Fully Remote - must be UK based
Industry: Insurance

The Opportunity

We're looking for a proactive and delivery-focused Business Analyst to join a high-profile Claims Transformation Programme, supporting the rollout of a key Claims Automation initiative.

This role sits at the heart of change, working closely with business stakeholders, internal technology teams, and third-party suppliers to deliver streamlined, automated solutions that improve both operational efficiency and customer outcomes.

You'll be someone who thrives in a fast-paced environment, takes ownership, and can drive progress without compromising on quality.

What You'll Be Doing

• Elicit, analyse, and document business and system requirements for the Claims Automation project
• Map and assess current and future-state processes, identifying opportunities for automation and optimisation
• Work closely with stakeholders across Claims, Operations, IT, and external suppliers
• Translate requirements into user stories, epics, and acceptance criteria within an Agile framework
• Support delivery teams to ensure solutions align with business needs and regulatory requirements
• Coordinate and support User Acceptance Testing (UAT)
• Produce clear documentation including process maps, use cases, and business cases
• Support project governance, reporting, and delivery assurance
• Operate effectively at pace, managing multiple priorities in a dynamic environment

What We're Looking For

• Proven experience as a Business Analyst within insurance (strongly preferred)
• Experience working in a regulated environment
• Strong background in Agile delivery
• Experience working with third-party suppliers/vendors
• Exposure to process automation or digital transformation initiatives
• Excellent stakeholder management and communication skills
• Strong analytical and documentation capabilities

Key Attributes

• Proactive self-starter who takes ownership of deliverables
• Able to work at pace without sacrificing quality
• Resilient under pressure and comfortable in fast-moving programmes
• Strong ownership mentality with a focus on outcomes

Key Accountabilities

• Own the requirements life cycle from discovery through to delivery
• Drive process improvement and automation opportunities
• Ensure alignment between business needs, technology solutions, and regulatory requirements
• Act as a key link between business teams, IT, and third-party suppliers
• Contribute to effective governance and delivery outcomes

Please note due to client industry, financial background checks will be completed alongside referencing