£450 - £600 per day
Outside Spy
Huntingdon, Cambridgeshire
The Client is looking for a candidate work with the in-house team to deliver the outomces listed below so very much a doer role, it is outside IR35. Must have experience of delivering the products listed Must have experience of implementing ITIL Framework Preferable if candidates have templates which they have previously used and which can be adapted for the hiring organisation Mostly remote working, start asap, if required on site (1/2 days a month probably) location Huntingdon. Service Level Management and SLA Development Deliverable: Development of Service Level Agreements (SLAs), Organisation Level Agreements (OLAs) and Key Performance Indicators (KPIs) based on ITIL best practices. Contents: In discussion and agreement with IT Infrastructure Service Manager, Clinical Systems Operations Manager, IT Office Manager, Deputy Head of IT (Operations), CNIO and CCIO, define and document SLAs, OLAs and KPIs for the following: All infrastructure (operations) services,...