£400 - £500 per day
Outside Spy
London, UK
Ecommerce Business Analyst - Retail - Up to £500 a day (Outside IR35) (Shopify or Adobe Commerce or Salesforce Commerce Cloud) We're partnering with a leading retail organisation undergoing a major digital and E-commerce transformation. They're looking for a skilled Retail Ecommerce Business Analyst to support the delivery of new customer-facing capabilities, platform enhancements, and process improvements across their online and omnichannel ecosystem. You'll be the key link between business stakeholders and technical delivery teams - shaping requirements, mapping end-to-end customer journeys, and helping drive data-led decisions that enhance customer experience and commercial performance. Key Responsibilities Lead the discovery and requirements-gathering for E-commerce and retail digital initiatives Work with product owners, UX/UI teams, and developers to translate business needs into clear, actionable user stories Analyse and document customer journeys, checkout...