Outside Spy
Manchester, UK
Business Analyst: Insurance Outside IR35 Hybrid with travel across the UK required. We are seeking an experienced Business Analyst to provide specialist consultancy services on a business-critical transformation programme within the insurance sector. Working alongside business stakeholders and delivery teams, you will analyse current business processes, map end-to-end customer journeys and identify opportunities to improve efficiency through process optimisation and automation. This is a deliverables-focused consultancy engagement suited to an experienced independent contractor operating outside IR35. Key Deliverables Analyse existing business processes and operating models across insurance functions. Produce high-quality As-Is and To-Be process maps using recognised process modelling techniques (eg BPMN). Map end-to-end customer journeys, identifying pain points, bottlenecks and areas for service improvement. Facilitate workshops with business stakeholders to gather,...